Amazon Operations Manager Reviews | Glassdoor

Amazon Operations Manager Reviews

Updated December 2, 2017
199 reviews

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Operations Manager

3.8
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
126 Ratings

Employee Reviews

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Pros
  • Area Managers learn a lot in their first two years but it is fast paced (in 433 reviews)

  • It really depends on the individual employees to maintain the work-life balance (in 358 reviews)

Cons
  • Work life balance is not easy to maintain (in 2021 reviews)

  • There is nearly no work life balance (in 426 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company overall! You get what you put in, and hopefully have a boss that values work/life balance too"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    -Growth potential is incredible
    -Fantastic ability to relocate just about anywhere
    -It's a company that is fun to work for since you know they want to win and do great things for their customers. It's fun to be a part of.

    Cons

    -401k Vest Time-the longest in peer group
    -401k match %


  2. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager (Jess) in Crest Hill, IL
    Current Employee - Operations Manager (Jess) in Crest Hill, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Very talented and hard working team, have fun and work hard on every sort, good compensation and benefits, and feel that I’ve accomplished something important by ensuring every customer is satisfied every day.

    Cons

    Work/life balance is tough during peak, but the personal pride and stability far outweigh a few weeks of challenging schedules

    Advice to Management

    Be patient with folks trying hard to learn the systems and who really want to be with Amazon and do a good job. Effort and heart to do well go a very long way.

  3. "Good job but challenging."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager II in Chicago, IL
    Current Employee - Operations Manager II in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Pay and benefits are good. You are asked to do a lot in a short amount of time, however you have some freedom to impact your own results.

    Cons

    There is a lot of time at work, more than expected. It can be difficult on the family, do not attempt this job without knowing you and your spouse's own limitations.


  4. Helpful (2)

    "Global Business Ops. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Business Operations Manager in Seattle, WA
    Current Employee - Business Operations Manager in Seattle, WA
    Recommends

    I have been working at Amazon full-time (More than a year)

    Pros

    Ownership, autonomy, fast moving and room to advance (depends on team). I honestly feel, it is what you make it!

    Cons

    It feels like a combination between a large company pretending to be a start up. This can also be "pro."


  5. "Senior Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager
    Current Employee - Senior Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Pay and benefits are unparalleled, and upward mobility is fantastic for those who are willing to put in the sweat equity and work for it.

    Cons

    Work life balance is non existent for a majority of the year and stress levels are high.

    Advice to Management

    The company places a large emphasis on retaining hourly associates; however, there seems to be little regard for the retention and work/life balance of salaried leaders.


  6. "Good. Great team and growth opportunity if you are opened to relocation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Allentown, PA
    Current Employee - Area Operations Manager in Allentown, PA
    Recommends
    Positive Outlook

    I have been working at Amazon full-time (More than a year)

    Pros

    Pay and benefits are top class. learned a lot about the industry.

    Cons

    cut throat competition ,work life balance is not the best.


  7. "Amazon Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    - Opportunities
    - technology leader in the industry
    - innovation and question the status quo

    Cons

    - culture
    - resource deficient

    Advice to Management

    - more connected to the teams directly to align strategy from top to bottom.

  8. "Amazon Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    - Opportunities
    - Innovation
    - Industry leader in technology
    - Talent around

    Cons

    - Culture
    - Resource deficient

    Advice to Management

    - Stay connected to the people to align strategies from top down


  9. Helpful (1)

    "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great stock options, great health care through Kaiser (but only if you live in CA) but not free like other tech companies in the bay area, fast paced challenging environment that will always keep you busy

    Cons

    Work life balance is tough due to the long hours but it depends on building culture of leadership tea


  10. Helpful (1)

    "Take it with a grain of salt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Carteret, NJ
    Former Employee - Operations Manager in Carteret, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    I've been with Amazon for 3 years before I finally resigned. I started directly out of college as an Area Manager and promoted once a year to Operation Manager, and was starting to get tapped for Senior Operations Manager. The progression at this company is unbelievable and growth potential is nearly limitless. You get to work with a highly dedicated team that strives to raise the bar. Don't get me wrong, you may come across individuals who also do the minimum and cut corners to "get results", but that is the case anywhere. I was able to lead teams of up to +700 associates, and indirectly oversee +1500 associates during the holiday season, all at the age of 25. I was able to influence shift wide, department wide, building wide, and even region wide procedures/processes/decisions for the company.

    Cons

    My only con was the work life balance. I was put on nights my entire time with Amazon in order to continue to help the lower performing shifts, and this would lead to having a daily schedule of:
    Wake up, go straight to work (usually forget to eat), leave after 14 hours, go to the gym, eat (maybe), sleep, wake up after 4-5 hours. Do it again.

    Based on location, your leadership team's culture may vary drastically. In California I had an extremely supportive senior and general manager team. Once I came to New Jersey, the senior team was pretty blind to their own operation. Super focused on creating reports/continuous innovation projects in excel sheets....versus just letting us go out there and do the actual improvements. There was an extremely slow uptake on "just do it" recommendations, and it was highly evident that this mentality was built into the department as well. So again, take it with a grain of salt.

    Advice to Management

    Cali - keep it up, you have culture nailed
    Jersey - This is amazon, you can't raise the bar at amazon without actually being innovating and taking big steps to change things up.