Amazon Operations Manager Reviews | Glassdoor

Amazon Operations Manager Reviews

Updated February 13, 2019
312 reviews

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Operations Manager

4.1
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Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
222 Ratings

Employee Reviews

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Pros
  • "Flexibility & Work/Life Balance" (in 607 reviews)

  • "You will learn a lot in this place" (in 555 reviews)

Cons
  • "Work-life balance is tough sometimes" (in 2599 reviews)

  • "I have no work life balance issues" (in 536 reviews)

More Pros and Cons

  1. "Operations"

    StarStarStarStarStar
    Current Employee - Operations Manager in New York, NY
    Current Employee - Operations Manager in New York, NY

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Room for growth is endless

    Cons

    Amazon is a very competitive environment

    Advice to Management

    Take care of your AA's and they will take care of you


  2. "Area Manager L4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    3 day weekend. Busy, active, engaging job

    Cons

    A lot of micromanagement, unrealistic standards for associates

  3. "Good job if your up for the hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Fontana, CA
    Former Employee - Operations Manager in Fontana, CA

    I worked at Amazon full-time (More than a year)

    Pros

    Pay is good but that’s about it

    Cons

    Worklife balance is something that is lacking. Work life is more fitting


  4. "Overall Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 8 years)

    Pros

    Pay
    benefits
    Retirement benefits
    stock options
    Growth Opportunity

    Cons

    work life balance
    unrealistic expectations
    Unrealistic deadlines
    workload
    bandwidth


  5. "👌"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Los Angeles, CA
    Current Employee - Operations Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    *Great pay
    * 4 day schedule
    * amazing support
    * amazing tools

    Cons

    Bottleneck of operations managers with limited openings for sr. ops positions


  6. "not opimal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    behavior based interview questions. chance to lead

    Cons

    no chance to build a team. lack of care for employee


  7. Helpful (1)

    "Paid fairly, but too much interaction with entry level associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Riverside, CA
    Current Employee - Operations Manager in Riverside, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    A good pay, good benefits, set schedule, and casual dress code make this a comfortable place to work.

    Cons

    As a higher level manager, I interact too much with entry level associates that have trivial concerns.

  8. "Growing Company. Lots of Opportunity. Won’t “hold your hand”. Not for those who value free time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Washington, DC
    Current Employee - Operations Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Challenging work. Every day you are challenged to do better than the day before. Opportunity for advancement if you are willing to put the work in both on the job and from home. Company is growing at a rapid pace and if you are flexible with relocation, the sky is the limit for how far you can go

    Cons

    Don’t kid yourself. You will do something work related every day to keep up with the pace. Especially if you are an outside hire. Training is all on you. Absolutely no one will hold your hand. If you can’t build relationships, if you are afraid to ask ??s, or if you expect to be given a long learning curve, then this is not the environment for you.

    Advice to Management

    Focus on building a development culture now. Development is currently a distant second to meeting productivity goals.


  9. Helpful (1)

    "Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Denver, CO
    Current Employee - Operations Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    -A lot of smart people
    -Every day you are presented with a different problem to pull apart; depending on how you see things it can be a positive or a negative
    -You will learn a lot from the people around you
    -You will have the opportunity to lead large teams and learn how to drive performance through those teams
    -Benefits are great

    Cons

    -Diversity is a huge miss: Female leaders in Sr roles are practically non-existent and minorities are severely under-represented in those same roles; I would include diversity of thought as well
    -Not a ton of investment in developing leaders
    -You will miss the holidays with your family pretty much every year
    -The culture can sometimes make you feel like you're expendable: there is always someone right behind you that will do the job regardless of experience

    Advice to Management

    Leaders need help establishing a development pipeline to retain talent and make them better.


  10. "great place to work hard and have fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in San Bernardino, CA
    Former Employee - Operations Manager in San Bernardino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    great pay and benefits, many areas and opportunities to grow and learn, fast paced environment, typically great performers are recognized

    Cons

    long hours (if you are peculiar then you love it), it seems as though promotions are often and attainable in interview process and first hired, I worked in Fresh so promotions were scarce and often dangled like a carrot you could never get because there were limited positions available.