Amazon Reviews in Philadelphia, PA | Glassdoor

Amazon Philadelphia Reviews

Updated August 8, 2018
13 reviews

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Philadelphia, PA

3.4
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
10 Ratings

13 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2306 reviews)

  • "No work life - personal life balance" (in 473 reviews)

More Pros and Cons

  1. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Philadelphia, PA
    Current Employee - CSA in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    I love the ability to work from home. The hours are convenient and flexible.

    Cons

    It is not fair when switching workgroups and you have VTO on your schedule, for the vto to be removed. It forces employees to use their own time and feels like a punishment when going to a new OU.

    Advice to Management

    I think it would be awesome to start hosting people in the same area for meet and greets. It would help create more camaraderie


  2. "Not the best job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FC Associate in Philadelphia, PA
    Current Employee - FC Associate in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great starting pay and the ability to get raises very quickly. Full training in all areas are offered and if your willing to work hard and sweat everyday for 10 hours a day, 4 days a week, then this is the job for you.

    Cons

    After 3 years of working with the company you "cap out" at $15.75, meaning you can no longer make any more money than that as a tier 1 associate.

    Advice to Management

    I would suggest encouraging employees to take advantage of the internal learning opportunites.

  3. "Aream Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Philadelphia, PA
    Current Employee - Area Manager in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (More than a year)

    Pros

    Quick growth opportunities. Hardworking teammates

    Cons

    inept leadership; no directions; poor development of mid-level managers

    Advice to Management

    look a little closer; trust your station managers, but verify.


  4. "Fantastic experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operation Manager in Philadelphia, PA
    Current Employee - Operation Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (Less than a year)

    Pros

    This company does a fantastic job in driving innovation and inspiring people to have a bias for action. This leadership principle is critical to the companies success.

    Cons

    You get out what you put into it. If a person is not willing to work hard, then, it should not come as to a surprise that the results don’t match their expectations.

    Advice to Management

    None


  5. Helpful (1)

    "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Philadelphia, PA
    Current Employee - Team Leader in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Badhr bad management about there employee

    Cons

    Shame shameless company that is disastrous with there employee

    Advice to Management

    The need to grow up with management about there employee


  6. "Heard about working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Bartender, Warehouse Sorter in Philadelphia, PA
    Current Employee - Bartender, Warehouse Sorter in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (More than a year)

    Pros

    Good pay, great company, good benefits

    Cons

    None except only seasonal availability

    Advice to Management

    Great company I heard to work at.


  7. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Philadelphia, PA
    Former Employee - Customer Service Representative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Friendly, customer oriented, helpful cooperative managers.

    Cons

    I can't think of any cons. I loved it.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (Less than a year)

    Pros

    3 days off and you get to be yourself with your team members.

    Cons

    long hours and can work night shift for an extended period of time.

    Advice to Management

    Be more open to shift changes


  9. "folklift"

    StarStarStarStarStar
    Current Employee - Folklift in Philadelphia, PA
    Current Employee - Folklift in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Amazon part-time (More than 5 years)

    Pros

    well i have a wife and apartment call to take care so i needed to work and i would like 3 shift to start

    Cons

    well i go to work on time and my boss like the work i do. so i will continue showing up on time and doing a good job.

    Advice to Management

    team worker


  10. Helpful (13)

    "Worked in procurement. Very unorganized and unprofessional company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Procurement Operations Analyst in Philadelphia, PA
    Former Employee - Procurement Operations Analyst in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    They gave you a sign on bonus and 15 days vacation. However be prepared to work on personal and vacation days.
    I did enjoy the interview process. It was very challenging and you interviewed with 6 different supervisors to pick their brain.

    Cons

    Where do I start? I went to be a procurement operations buyer only to find out I was to perform a facilities management role on top of that. I was lied to on the interview when they said the new FC was up and running. One introduced herself as the Buyer to that FC when it wasn't even open yet. They ran that facility without operating bathrooms, zero power to the desk, and air conditioning in the 90 degree heat. To me, they treat employees like garbage or worse in those instances. They had trailer johnnies in the parking lot that you can smell from the cafeteria. They erased the complaints from employees about it as well.

    My first day on the job? I came prepared to start what they call AEW. (Associate experience week). They did not have my credentials that I would be starting at that building. I had to show them my offer letter and communication from a recruiter that I was to be at that building. I sat in the lobby for a half hour making me 15 minutes late and then penalized for it later in the week when my first boss asked why I showed up 15 min late on my first day. Here I am showing up 15 min early prepared to work and they screw up and easy task that is supposed to make employees welcome at a new job.

    Amazon is very frugal. Their systems are very outdated. For such a rich and successful company, they do nothing to improve their databases for procurement. They do not have a training manual or staff to teach you these systems. They have a poor training process( there was none). Management support is lacking. I've always been my own manager, but you need support and knowledge transfer in the beginning to be able to be comfortable in your new role. Trying to figure out two jobs by yourself in a high paced company is a set up for failure for anyone.

    Advice to Management

    Operations management ? Unprofessional and unorganized. I was a buyer and facilities manager who supported them and they did not read any emails that related to important tasks that were requested and completed or questions to complete the tasks. When they were relayed to them , they took three days to contact your boss to state you're not doing your job of responding when in fact it's them who fail to answer. It seemed like you had to constantly defend yourself.

    Management in procurement ? I had three in the first two weeks. My hiring manager quit. Then both my senior management and local management, were never there from day one to support a new hire. There is no knowledge transfer. There is no support when it's needed in the beginning for questions.
    I'm never one to have someone "hold my hand" but when you're new, you can't just sit at a table and train yourself on the ins and outs of a company you never worked for.


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