Amazon Reviews in Phoenix, AZ | Glassdoor

Amazon Phoenix Reviews

Updated June 15, 2018
214 reviews

Filter

Filter

Phoenix, AZ

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
129 Ratings

214 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2287 reviews)

  • "No work life - personal life balance" (in 472 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (155)

    "An Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I've been at Amazon for a month now, and I've seen none of the horror stories being communicated to the public, although Amazon is a large enough company that I'm sure there are good pockets and bad pockets. Everyone here is really smart, and wants to succeed both personally, and as a company. People collaborate and help each other, focus on data, and truly focus on the customer. Every company I've ever worked for talks about how important the customer is, but on day 2, they're forgotten. Amazon seems to genuinely focus on what's best for the customer, and it's awesome to be in meetings where people actually bring that up, and make decisions focused on long-term customer satisfaction.

    The opportunities to learn here are literally unlimited, and the opportunity to take on new responsibility is as well. I honestly believe you can be as awesome as you want here.

    Cons

    No cons, so far - seriously. Like I said, I'm sure Amazon has some bad pockets in it here and there, but this is an amazing job, an amazing opportunity, and the biggest thing I have to complain about is that it's a little chilly in our building. I can live with that.

    Does Amazon demand high quality, measurable results? Yes! Is it hard work? Yes! Is it rewarding? Yes! So I'm not calling that a 'con'. Work/life balance seems comparable to other places I've worked - not worse.


  2. "Amazon offers so many great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Phoenix, AZ
    Current Employee - Administrative Assistant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Amazon offers many growth opportunities. They have amazing benefits. Amazon has a unique culture that is easy to fall in love with. Amazon is very diverse. Amazon offers career choice.

    Cons

    You have to work most holidays.

  3. "OpsTech IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OpsTech IT in Phoenix, AZ
    Current Employee - OpsTech IT in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Get to learn the ins and outs about the company.

    Cons

    If you're in production, it can be very demanding at some areas, as well as doing the same thing day in and day out.

    Advice to Management

    Keep it fresh, keep it new, and help the ones who want to advance within the company.


  4. "Picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker in Phoenix, AZ
    Current Employee - Picker in Phoenix, AZ

    I have been working at Amazon full-time (Less than a year)

    Pros

    Benefits on day 1. Good opportunities for growing in the company.

    Cons

    Treat employees too much like robots. Walk over 10 miles a day as a picker. I can already begin to see Amazon preparing their warehouses for robots to take over.

    Advice to Management

    Treat employees more like humans instead of robots. Everything is about rate, rate, and more rate.


  5. "Order picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Order Picker in Phoenix, AZ
    Current Employee - Outbound Order Picker in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Benefits pay vacation time and unpaid time

    Cons

    Long 10 hour days work alot during holidays

    Advice to Management

    Be more open and communicate


  6. "Great job for the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Picker in Phoenix, AZ
    Former Employee - Picker in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Calm environment with reasonable productivity goals
    Reliable scheduling

    Cons

    Pure emptiness for 10-11 hours, very little mental involvement
    Physically demanding, walking in excess of 10-12 miles a day


  7. "Good environment, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Associate in Phoenix, AZ
    Current Employee - Fulfillment Associate in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon (Less than a year)

    Pros

    Coworkers are nice as a whole

    Cons

    Short breaks, management will do write ups without notice or warning.

    Advice to Management

    cross train employees based on abilities and talents, not on production quotas. If an employee is struggling in one area, try them in another area instead of firing them.

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Package Handler in Phoenix, AZ
    Former Employee - Package Handler in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (More than a year)

    Pros

    Good benefits, good pay, good schedule hours.

    Cons

    Just hiring anyone that can read or write


  9. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior HRA in Phoenix, AZ
    Current Employee - Senior HRA in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Literally the best decision I ever made was accepting my job at Amazon. If you work hard, you will truly see the fruits.

    Cons

    Only negatives I can think of is the working hours. Obviously working in a warehouse that is open 24/7 you can’t be M-F. But I knew that when accepting the job. Only con.

    Advice to Management

    Managers are amazing. Always encouraging growth and development. They consistently seek out feedback and ask how they can make improvements.


  10. "Bad training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Phoenix, AZ
    Former Employee - Delivery Driver in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Good pay and have a company vehicle.

    Cons

    The training videos where terrible. A lot of them cut out. They only give you one ride along as a driver and even then you won't get trained properly. The guy I did my ride along with didn't even take a 30 minute lunch which you don't get paid for, and made it seem like it was ok to leave the truck on while making home deliveries as it should only take about a min or so to drop off the package and go to your next stop. Unfortunately for me on my first normal full route a vehicle with two people in it which I assumed where following me stole my truck. Keep in mind I usually kept a good eye on the vehicle or my surroundings and saw no people on the street or cars and wasn't even able to walk 10 feet with the packages to knock on the door and here my truck and another car speeding off down the street. Apparently no one turns the truck off when deliveing to houses and that was just how I was trained so I thought it was ok. They let me go because of this. It was definitely planned and I explained had I even had the keys and truck locked something still was likely to happen given the scenario. I wished I would have been taught the right way to do things long story short. Good luck anyone going for this kind of job apparently people don't believe in the importance of training people the right way and only care about getting things done as quickly as possible.

    Advice to Management

    Train your employees better. Give more than just one day to try and learn the job instead of throwing people out like that for messed up situations to possibly come about the lack of your poor training methods and fix your training videos a lot of them cut out mid video or sentence. Treat your employees like you care if they succeed.


Showing 214 of 24,420 reviews
Reset Filters