Amazon Reviews in Phoenix, AZ | Glassdoor

Amazon Phoenix Reviews

Updated November 18, 2017
182 reviews

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Phoenix, AZ

3.4
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
109 Ratings

182 Employee Reviews

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Pros
  • Get chance to learn a lot while working on a real world problem (in 425 reviews)

  • It really depends on the individual employees to maintain the work-life balance (in 339 reviews)

Cons
  • Work life balance is not easy to maintain (in 1970 reviews)

  • There is nearly no work life balance (in 422 reviews)

More Pros and Cons

  1. "ICQA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ICQA in Phoenix, AZ
    Former Employee - ICQA in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    Great Benefits good pay good hours and a fun place to work.

    Cons

    no cons greatest company ever

    Advice to Management

    great managment


  2. "Chaotic mess- dont work at phx6 warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fullfilment Associate in Phoenix, AZ
    Former Employee - Fullfilment Associate in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    It was a very simple job to learn

    Cons

    Horrible training at phx6. The job itself was easy, but by day three they expect you to know where to go. I had a horrible ambassador training the first day who kept saying they'd talk about or show us that later when we had any questions yet by day three I still had no idea where to go to know where my drop zone was to start shift etc. There was one ambassador who was amazing, Cliff, and if I had him doing our tour the first day I 'm sure I would have lasted longer and known where to go etc. It was so chaotic and a lot of hurry up and wait the first day. They told we could get a locker on our break or lunch the first day, but by day three no one had told us where/how to get a locker, we never got a tour of facilities besides a "safety tour" showing us where to go in an emergency. By day three I still had no idea where to put my lunch or how to use the computer/register thing in break room if I wanted to buy a drink etc. After working at this warehouse, I will never buy anything on Amazon again. The products are so unorganized and randomly stuffed into containers. You would think they would have things organized by product in such a large warehouse and on the first day I tried to make the containers I was working in more organized and easy for the pickers to grab product, but by day two I understood why everything was crammed. All they care about is productivity and you have less then 30 seconds to find a spot for an item even if it is bigger than a shoebox and there is literally no room for it any overstuffed crammed container, therefore the stowers are forced to cram it anywhere they can with no care for preserving the products. Of the six "problem solvers" I dealt with in training the first two days, maybe two of them were actually helpful and friendly. The rest were rude and arrogant and treated us like we were idiots if we had questions the first day ever working. I know employees at other warehouses who actually got full tours their first day as well as shirts and lockers. I definitely would recommend avoiding PHX-6 at all cost unless you want to work in a zoo with rude ambassadors and problems solvers.

    Advice to Management

    Better training and provide more information to new employees, it will go along way in retaining good employees who would love to work with ya'all. Overhaul the stowing process with more organization and more realistic expectations to actually keep the products undamaged and of value.

  3. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Phoenix, AZ
    Former Employee - Warehouse Associate in Phoenix, AZ
    Recommends
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Great atmosphere, friendly people, great work perks.

    Cons

    Must have college degree no matter experience to become management


  4. Helpful (3)

    "Picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker in Phoenix, AZ
    Current Employee - Picker in Phoenix, AZ

    I have been working at Amazon full-time (More than 3 years)

    Pros

    The health benefits are the only reason I work here.

    Cons

    I've been working for 4 years at an Amazon warehouse. They expect you to work harder everyday. As a picker you must chase orders for 10 hours shift, walking over 14 miles per day. By doing repetitive movement it can cause you back problems as Scoliosis, which I was diagnosed 2 months ago. The worst part is to see new people getting writte ups for not making rate on their second day of works.


  5. "Power"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Phoenix, AZ
    Former Employee - Human Resources in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Benefits
    Pay
    A chance to take charge of initiatives from beginning to end

    Cons

    Office politics
    Lack of team atmosphere- look out for yourself
    Favoritism- when your rub your boss the wrong way consider a target on your back

    Advice to Management

    Lead better- practice humility, mindfulness, and unconscious bias.


  6. "The inhouse safety staff are clueless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Maintenance Technician in Phoenix, AZ
    Former Contractor - Maintenance Technician in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon as a contractor (Less than a year)

    Pros

    I CANNOT think of anything!!!!!

    Cons

    Great there outside contractors like dirt!!!!

    Advice to Management

    Get REAL. Make it about people and not all profit!!!!!!


  7. Helpful (1)

    "Busy Warehouses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Phoenix, AZ
    Former Employee - Warehouse Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    Fantastic benefits for the work that is performed. Opportunities for internal advancement, both seasonal and permanent. College classes offered in the warehouse, free CDL courses.

    Cons

    Long hours. Night shift gets the short end of the stick on holidays due to working overnight. HR Ops can have loose lips.

    Advice to Management

    Ask the employees how they can improve their work instead of constructing silly stations.

  8. "Technical Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Account Manager in Phoenix, AZ
    Current Employee - Technical Account Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    an absolutely fantastic company with the most rapid growth that I've ever seen

    Cons

    Literally can't think of any


  9. "You get what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Amazon Area Manager in Phoenix, AZ
    Current Employee - Amazon Area Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Very competitive and fast paced. If you compete with yourself like I do, you'll find plenty of wins here. The pace is always fast, very challenging, and can propel your career quickly. Always room for growth.

    Cons

    Again very fast paced and can be demanding of those who aren't ready to keep up.

    Advice to Management

    More encouragement for Managers to be effective people leaders, by utilizing Servant Leadership strategies.


  10. "Sr. HR Business Partner / HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Phoenix, AZ
    Current Employee - Human Resources Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    + Meaningful work
    +Growth among peers
    +Team Environment
    +Feedback Oriented
    +Developmental Opportunities if you chase it
    +Self Service environment

    Cons

    - You get what you put into it. If you are growth oriented and can embrace a fast paced environment, this is the place for you.


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