Amazon Reviews in Phoenix, AZ | Glassdoor

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Amazon Phoenix Reviews

Updated February 23, 2018
199 reviews

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Phoenix, AZ

3.6
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
119 Ratings

199 Employee Reviews

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Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2134 reviews)

  • Sometimes no work life balance and manager will not let you work overtime (in 444 reviews)

More Pros and Cons

  1. "An Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I've been at Amazon for a month now, and I've seen none of the horror stories being communicated to the public, although Amazon is a large enough company that I'm sure there are good pockets and bad pockets. Everyone here is really smart, and wants to succeed both personally, and as a company. People collaborate and help each other, focus on data, and truly focus on the customer. Every company I've ever worked for talks about how important the customer is, but on day 2, they're forgotten. Amazon seems to genuinely focus on what's best for the customer, and it's awesome to be in meetings where people actually bring that up, and make decisions focused on long-term customer satisfaction.

    The opportunities to learn here are literally unlimited, and the opportunity to take on new responsibility is as well. I honestly believe you can be as awesome as you want here.

    Cons

    No cons, so far - seriously. Like I said, I'm sure Amazon has some bad pockets in it here and there, but this is an amazing job, an amazing opportunity, and the biggest thing I have to complain about is that it's a little chilly in our building. I can live with that.

    Does Amazon demand high quality, measurable results? Yes! Is it hard work? Yes! Is it rewarding? Yes! So I'm not calling that a 'con'. Work/life balance seems comparable to other places I've worked - not worse.


  2. "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Its very fast moving and challenging environment. I learned a lot in last 1 year compared to probably 2 to 3 years in my previous companies. I am glad I choose Amazon over others.

    Cons

    Getting promoted in a managerial role is an uphill battle compared to other companies as far as I heard.

  3. "C-Rets Tus1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - C-Rets Processor TUS1 in Phoenix, AZ
    Current Employee - C-Rets Processor TUS1 in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Management and "Boss" are amazing, management has evolved into an amzaing, organized force. A team of well educated and informed people who really are open to discussion and progress. Best management team I have ever worked with. Our PA,and PGA are just as amazing. Co s are available hrs., but option to use pto in emergencies etc. The work floor dynamic works for me. Very organized and fluid.

    Cons

    Breaks would be adored if a little lo ger

    Advice to Management

    None, I enjoy their ethic and integrity they all are great examples of what Amazon stands for


  4. Helpful (1)

    "Good so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FC Associate in Phoenix, AZ
    Current Employee - FC Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    -good pay
    -full time benefits starting day one
    -ability to learn new things

    Cons

    -not enough time for breaks
    - don't agree with the whole "your 15 minute break includes your 2.5 min walking time to and from" thing.
    -there is some favoritism
    -please give associates more incentives to want to stay. These vendor bucks and contests are few and far in between.
    -Also, when associates win something, it's a little offensive to give them a t-shirt you KNOW they already have.

    Advice to Management

    Stop playing favorites


  5. "Amazon warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving in Phoenix, AZ
    Current Employee - Receiving in Phoenix, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Good starting pay and benitfits available the first day of work.

    Cons

    Shifts are to long and not enough time for lunch or breaks

    Advice to Management

    Go to a standard 8 hour shift.


  6. "Ship Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ship Clerk in Phoenix, AZ
    Current Employee - Ship Clerk in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Decent pay. Fast paced environment.

    Cons

    Managers who do not care about the customer, the associates or the process.

    Advice to Management

    Know your role. It isn't just about the head count, the % to plan or connections questions score. Understand what the people you are asking to meet those numbers are going through. It is HARD to pick, pack, problemsolve, stow, or load a truck for 10 hours. Don't hide labor hours, leave the transparency in the process so it can be fixed, because while on paper it looks like you are hitting the numbers it is the associates who suffer.
    The leadership principals and processes work if we let them.


  7. "Problem Solver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Stable employment, opportunities for growth and tuition assistance, benefits. Great full-time job for someone young with little work experience and in reasonable shape.

    Cons

    Even when expectations are exceeded push to do even more, and where hard work is rewarded with more hard work. Frequent changes in management. Warehouses sometimes uncomfortably warm.

    Advice to Management

    When associates are being pushed to their physical limits and meeting expectations, be a little reasonable when pushing them to do more, be respectful and appreciative of hard work and effort.

  8. Helpful (1)

    "Cotton picking in the 21st century"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Phoenix, AZ
    Former Employee - Fulfillment Associate in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Instant benefits. Stock issue of 2 Amazon shares (2 years to vest). Easy online access to all personal information.

    Cons

    Low pay. Low pay. Low pay. Long, mundane, boring work. Really boring.

    Advice to Management

    Amazon is a Trillion dollar company. Bezos has a net worth of almost a Trillion. I know you can afford to pay your fulfillment center associates more than $12.
    Please,


  9. "Dock"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Associate in Phoenix, AZ
    Former Employee - Dock Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Good people and amazing environment to work in

    Cons

    No downsides everything to me was great felt safe in my area


  10. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Phoenix, AZ
    Current Employee - Area Manager in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great benefits
    Never the same day twice, it's always "Day 1"
    Challenge yourself every day

    Cons

    Long hours-typical 16 hour day during peak
    Metrics/Data driven company; Not a people comes first place
    If your looking for recognition for a job well done look elsewhere

    Advice to Management

    Managers are people too, and should be considered when making decisions. High turnover of Area managers are a direct reflection of upper managements lack of concern for their people.


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