Amazon Reviews in Phoenix, AZ | Glassdoor

Amazon Phoenix Reviews

Updated January 10, 2019
238 reviews

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Phoenix, AZ

3.4
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
143 Ratings

238 Employee Reviews

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Pros
  • "Flexibility & Work/Life Balance" (in 590 reviews)

  • "You will learn a lot from each of your team members as they are equally bright & capable" (in 542 reviews)

Cons
  • "Can be hard to build work life balance" (in 2557 reviews)

  • "I have no work life balance issues" (in 528 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (642)

    "An Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I've been at Amazon for a month now, and I've seen none of the horror stories being communicated to the public, although Amazon is a large enough company that I'm sure there are good pockets and bad pockets. Everyone here is really smart, and wants to succeed both personally, and as a company. People collaborate and help each other, focus on data, and truly focus on the customer. Every company I've ever worked for talks about how important the customer is, but on day 2, they're forgotten. Amazon seems to genuinely focus on what's best for the customer, and it's awesome to be in meetings where people actually bring that up, and make decisions focused on long-term customer satisfaction.

    The opportunities to learn here are literally unlimited, and the opportunity to take on new responsibility is as well. I honestly believe you can be as awesome as you want here.

    Cons

    No cons, so far - seriously. Like I said, I'm sure Amazon has some bad pockets in it here and there, but this is an amazing job, an amazing opportunity, and the biggest thing I have to complain about is that it's a little chilly in our building. I can live with that.

    Does Amazon demand high quality, measurable results? Yes! Is it hard work? Yes! Is it rewarding? Yes! So I'm not calling that a 'con'. Work/life balance seems comparable to other places I've worked - not worse.


  2. "Amazing company and the most driven and smartest of the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    - You can learn a lot very quickly in a very short time
    - Surrounded with nothing but incredibly smart and driven individuals.
    - Compensation is well beyond my expectations, and more than suitable.
    - Exciting projects all across the company that keep you interested and focused.
    - Amazon is changing the world

    Cons

    - Can be overwhelming, very steep learning curve
    - Can be difficult to keep up if you are not self motivated

  3. "Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ambassador in Phoenix, AZ
    Current Employee - Ambassador in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    build your resume, obtain skills to train individuals

    Cons

    no bump in pay and you're pretty much responsible for ensuring the next "batch" of employees know what they are doing and are doing it well

    Advice to Management

    increase pay for ambassadors


  4. "Picker/Packer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Packer in Phoenix, AZ
    Former Contractor - Packer in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at Amazon as a contractor (Less than a year)

    Pros

    The company atmosphere is great

    Cons

    The hours can be long and the pace is strenous


  5. "Fullfillment associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Warehouse Associate in Phoenix, AZ
    Current Contractor - Warehouse Associate in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon as a contractor (Less than a year)

    Pros

    Increase 2 days after I started. Great people working through agency.

    Cons

    Worst them a sweat shop. 3 dollar increase is not nearly enough. Management staff is horrible, unprofessional and just a lack of common decency and very unorganized. They push the employees especially the seasonal crew to the brink of hospitalization not even considering thier well being. Micromanaging every step of the way.

    Advice to Management

    Get organized, step up and pitch in!


  6. "Decent company hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Picker/Packer in Phoenix, AZ
    Former Employee - Picker/Packer in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon (Less than a year)

    Pros

    Solid company with excellent benefits

    Cons

    Be ready to work

    Advice to Management

    Very attentive to needs, keep offering opportunities for expansion.


  7. "Dock Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping in Phoenix, AZ
    Current Employee - Shipping in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Learn a lot of skills, experience with how a warehouse flows.

    Cons

    Not a lot of room for advancement, likely you will be working the same position for years.

    Lots of favoritism.

  8. "ICQA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Not as labor intensive as other departments.
    Leniency on TOT

    Cons

    Can get very boring at times.
    Looked down upon by other departments

    Advice to Management

    Listen to what works best for the employees and not what you think is best since they are the ones actually out on the floor.


  9. "Good Job, Good Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Simple work, easy money, good people

    Cons

    I did not see any


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Phoenix, AZ
    Former Employee - Customer Service Associate in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Great Benefits and oppurtunites to grow within

    Cons

    Not the best schedules and can get chaotic at times.

    Advice to Management

    Reach out and help build rapport with agents.


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