Amazon Reviews in Phoenix, AZ | Glassdoor

Find your next job here

Amazon Phoenix Reviews

Updated February 11, 2018
197 reviews

Filter

Filter

Phoenix, AZ

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
117 Ratings

197 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2122 reviews)

  • Sometimes no work life balance and manager will not let you work overtime (in 445 reviews)

More Pros and Cons

  1. "C-Rets Tus1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - C-Rets Processor TUS1 in Phoenix, AZ
    Current Employee - C-Rets Processor TUS1 in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Management and "Boss" are amazing, management has evolved into an amzaing, organized force. A team of well educated and informed people who really are open to discussion and progress. Best management team I have ever worked with. Our PA,and PGA are just as amazing. Co s are available hrs., but option to use pto in emergencies etc. The work floor dynamic works for me. Very organized and fluid.

    Cons

    Breaks would be adored if a little lo ger

    Advice to Management

    None, I enjoy their ethic and integrity they all are great examples of what Amazon stands for


  2. Helpful (1)

    "Good so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FC Associate in Phoenix, AZ
    Current Employee - FC Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    -good pay
    -full time benefits starting day one
    -ability to learn new things

    Cons

    -not enough time for breaks
    - don't agree with the whole "your 15 minute break includes your 2.5 min walking time to and from" thing.
    -there is some favoritism
    -please give associates more incentives to want to stay. These vendor bucks and contests are few and far in between.
    -Also, when associates win something, it's a little offensive to give them a t-shirt you KNOW they already have.

    Advice to Management

    Stop playing favorites

  3. "Amazon warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving in Phoenix, AZ
    Current Employee - Receiving in Phoenix, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Good starting pay and benitfits available the first day of work.

    Cons

    Shifts are to long and not enough time for lunch or breaks

    Advice to Management

    Go to a standard 8 hour shift.


  4. "Problem Solver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Stable employment, opportunities for growth and tuition assistance, benefits. Great full-time job for someone young with little work experience and in reasonable shape.

    Cons

    Even when expectations are exceeded push to do even more, and where hard work is rewarded with more hard work. Frequent changes in management. Warehouses sometimes uncomfortably warm.

    Advice to Management

    When associates are being pushed to their physical limits and meeting expectations, be a little reasonable when pushing them to do more, be respectful and appreciative of hard work and effort.


  5. "Ship Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ship Clerk in Phoenix, AZ
    Current Employee - Ship Clerk in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Decent pay. Fast paced environment.

    Cons

    Managers who do not care about the customer, the associates or the process.

    Advice to Management

    Know your role. It isn't just about the head count, the % to plan or connections questions score. Understand what the people you are asking to meet those numbers are going through. It is HARD to pick, pack, problemsolve, stow, or load a truck for 10 hours. Don't hide labor hours, leave the transparency in the process so it can be fixed, because while on paper it looks like you are hitting the numbers it is the associates who suffer.
    The leadership principals and processes work if we let them.


  6. Helpful (1)

    "Cotton picking in the 21st century"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Phoenix, AZ
    Former Employee - Fulfillment Associate in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Instant benefits. Stock issue of 2 Amazon shares (2 years to vest). Easy online access to all personal information.

    Cons

    Low pay. Low pay. Low pay. Long, mundane, boring work. Really boring.

    Advice to Management

    Amazon is a Trillion dollar company. Bezos has a net worth of almost a Trillion. I know you can afford to pay your fulfillment center associates more than $12.
    Please,


  7. "Dock"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Associate in Phoenix, AZ
    Former Employee - Dock Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Good people and amazing environment to work in

    Cons

    No downsides everything to me was great felt safe in my area

  8. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Phoenix, AZ
    Current Employee - Area Manager in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great benefits
    Never the same day twice, it's always "Day 1"
    Challenge yourself every day

    Cons

    Long hours-typical 16 hour day during peak
    Metrics/Data driven company; Not a people comes first place
    If your looking for recognition for a job well done look elsewhere

    Advice to Management

    Managers are people too, and should be considered when making decisions. High turnover of Area managers are a direct reflection of upper managements lack of concern for their people.


  9. "Fun and rapidly changing environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Advisor in Phoenix, AZ
    Current Employee - Associate Advisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Amazon is a great company and it's obviously not going away any time soon. The company is so huge that you can find a job doing anything you want. Put your time in, apply yourself in your current role, and share with your manager where you want to go. You'll get there.

    Cons

    The busiest time of year for Amazon is October - January. It's tough to get time off work to spend with your family during the holidays. However, that should be at least somewhat expected when you apply at Amazon.

    Advice to Management

    Listen to your employees. Each one is a human that has their own strengths and weaknesses. Each one has a vision of where they want to go. Help them get there and let them know about other opportunities they may not be aware of.


  10. Helpful (1)

    "Can be great for younger people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Central Flow Lead in Phoenix, AZ
    Current Employee - Central Flow Lead in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Good once you get past tier 1 or out of a warehouse. Good benefits from day 1 as a regular employee. Tuition Assistance after 1st year. Pay a little higher than same job at other companies for general labor.

    Cons

    Does not hire to abilities for older job seekers. Brings in college graduates to manage people who have no people skills A LOT. HR responds to employees is generally negative or when you ask for help they might begrudgingly do it. Older employees have to work harder for advancement. BLACKOUT for holiday season from Black Friday to Christmas Day. No pay increase for learning new skills in same level. No true standard of work.

    Advice to Management

    Actually LISTEN to employees when they have concerns. Help all employees on advancement process. Utilize skills of experienced employees.


Showing 197 of 21,587 reviews
Reset Filters