Amazon Reviews in Phoenix, AZ | Glassdoor

Amazon Phoenix Reviews

Updated August 11, 2018
274 reviews

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Phoenix, AZ Area

3.7
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
172 Ratings

274 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2306 reviews)

  • "No work life - personal life balance" (in 473 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (263)

    "An Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I've been at Amazon for a month now, and I've seen none of the horror stories being communicated to the public, although Amazon is a large enough company that I'm sure there are good pockets and bad pockets. Everyone here is really smart, and wants to succeed both personally, and as a company. People collaborate and help each other, focus on data, and truly focus on the customer. Every company I've ever worked for talks about how important the customer is, but on day 2, they're forgotten. Amazon seems to genuinely focus on what's best for the customer, and it's awesome to be in meetings where people actually bring that up, and make decisions focused on long-term customer satisfaction.

    The opportunities to learn here are literally unlimited, and the opportunity to take on new responsibility is as well. I honestly believe you can be as awesome as you want here.

    Cons

    No cons, so far - seriously. Like I said, I'm sure Amazon has some bad pockets in it here and there, but this is an amazing job, an amazing opportunity, and the biggest thing I have to complain about is that it's a little chilly in our building. I can live with that.

    Does Amazon demand high quality, measurable results? Yes! Is it hard work? Yes! Is it rewarding? Yes! So I'm not calling that a 'con'. Work/life balance seems comparable to other places I've worked - not worse.


  2. Helpful (1)

    "Warehouse Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployed in Phoenix, AZ
    Former Employee - Unemployed in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Great team to work with and great hours.

    Cons

    Every personal activity needed approval through online.

    Advice to Management

    No advice. Great management team.

  3. "Physically demanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Phoenix, AZ
    Current Employee - Warehouse Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Discounts, challenging, insurance, personal time

    Cons

    Long hours, poor selection of grab and go food

    Advice to Management

    Managers should know the process area they are managing and be able to make rate as well.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Phoenix, AZ
    Current Employee - Area Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great team, excellent software tools, a lot of opportunity to grow and easy to relocate to a different city/state

    Cons

    Schedule, work life balance ideal for single people, work area not the best and a lot of opportunity with HR team, could help a lot more

    Advice to Management

    Improve communication, do benchmark on HR departments in other companies, work on doing employee evaluations based on data.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Customer Service Representative in Phoenix, AZ
    Current Freelancer - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (More than a year)

    Pros

    I can schedule my own hours; Managers are very nice and the company always sends free merchandise.

    Cons

    Sometimes customer's are angry because items are not delivered at a certain time or the AMZL drivers incorrectly deliver packages.


  6. "why am I here?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Chandler, AZ
    Current Employee - Order Picker in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Pay is every week, steady hours

    Cons

    No air conditioning - here in arizona - the temperatures are hellish- no concern for workers

    Advice to Management

    are you serious? a warehouse can be air conditioned - shopping malls are all the time- This is a reason why people leave


  7. "Picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Goodyear, AZ
    Current Employee - Order Picker in Goodyear, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Benefits day one! Medical, dental, vison, 401k, vacation, holiday and personal paid time from day 1! Great fun people

    Cons

    Hard fast work. Takes your body time to build up muscle and endurance.

    Advice to Management

    Keep up the hiring!

  8. "Tempe's NOC/ROC (AZA1)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Analyst in Tempe, AZ
    Current Employee - Transportation Analyst in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great benefits.
    Lots of employee engagement. Lunches, activities, ways to provide positive feedback.
    Regular review cycle and pay increases.
    Lots of opportunities to transfer teams.

    Cons

    It's hard to figure out where certain issues belong. People come to you for help, but it isn't something you do, and you have no idea where to tell them to go.
    Lots of ambiguity in job scope. Documentation gets outdated quickly.
    It seems to be difficult to promote from L4 Hourly to L4 Salary.
    Every year there is a re-organization that changes which teams report where. It causes some confusion about what direction the cart is being pulled. A re-org caused a hiring freeze, when the positions were still very much needed.


  9. "easy job, with good pay..easy on your body"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician Ll in Phoenix, AZ
    Current Employee - Maintenance Technician Ll in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Schedules are 4 days per week with 10 hour days. My night schedule allows me to have 4 days off per week

    Cons

    they give minimal annual raise increases

    Advice to Management

    take the time to get to know your people


  10. "Hesitance to Onboard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Fulfillment Center Associate in Goodyear, AZ
    Former Contractor - Fulfillment Center Associate in Goodyear, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Amazon as a contractor (Less than a year)

    Pros

    Your job is well set out and gives you room to improve on; you are mostly left alone to do your job if you do it well

    Cons

    HR is very hesitant to bring on hard-working temp agency workers through any means.

    Advice to Management

    Train your HR departments to recognize and seek out workers who WANT to be there and reward them appropriately.


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