Amazon Reviews in Pittsburgh, PA | Glassdoor

Amazon Pittsburgh Reviews

16 reviews

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Pittsburgh, PA

2.6
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
7 Ratings

16 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2325 reviews)

  • "No work life - personal life balance" (in 480 reviews)

More Pros and Cons

  1. "Dream Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Pittsburgh, PA
    Current Employee - Customer Service Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Work from home, flexible schedule, decent pay, great support

    Cons

    No live training or role play calls, limited support resources when team lead is unavailable

    Advice to Management

    Give trainees time to practice receiving calls.


  2. "Your just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Amazon Flex Driver in Pittsburgh, PA
    Former Contractor - Amazon Flex Driver in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amazon as a contractor

    Pros

    Work when you want, good pay, don’t have to deal with customers

    Cons

    After you are with the Flex program over 5 months you don’t see the blocks the brand new drivers see, warehouse workers well most don’t care about you, your just another number to Amazon, if you have a issue & contact Amazon support you get a scripted response, use your own car & gas

    Advice to Management

    Treat veteran drivers who produce well as good as you do brand new drivers. I’ve seen so many hard working reliable drivers get deactivated for absolutely nothing. Don’t blame the drivers for stolen packages.

  3. Helpful (1)

    "Fullfillment Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Pittsburgh, PA
    Former Employee - Fulfillment Associate in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon part-time

    Pros

    You can pick your schedule

    Cons

    You cannot change the schedule you pick.

    Advice to Management

    Flexibility is key. Don't draw a hard line with schedule changes. Due to your lack of flexibility in scheduling, I had to quit the job. At first I chose to work six days a week, which they gave to me. Then after I discovered how strenuous the job was, I asked to change the schedule to 4 days a week. I was advised by the HR associate that no schedules can be changed until Jan 3, 2017. I said then I will have to quit the job and she advised me that was a decision I would have to make but she could not help me. If you don't care about me, then I don't care about you. Bad impression for a new associate.


  4. "Darius"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Employee in Pittsburgh, PA
    Current Employee - Seasonal Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    A place to meet new people and gain new experiences.

    Cons

    Some of the managers can be very lazy or don't give recognition to the current employees which makes them feel unappreciated.


  5. Helpful (1)

    "Picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker in Pittsburgh, PA
    Current Employee - Picker in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Lots of good people to work with, they do have several schedules to choose from. But I will say we were told some untruths when we first signed up.

    Cons

    On the other hand there are many not so good people. The worst part is the management doesn't seem to know if they are coming or going. They have no control over the not so good people and seem to have no concern what so ever. I hate to say to say it but them seem totally clueless. They make promises that they don't keep and for that reason no one believes a word they say.

    Advice to Management

    Get more involved with your people and show some concern for them, show them that you care about what happens to them and the business.


  6. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Pittsburgh, PA
    Former Employee - Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon part-time (More than a year)

    Pros

    Easy to apply! Great job for an active person. A shift for every situation. Can pick up extra shifts when available.

    Cons

    The short shifts make a living wage difficult. Short notice flexing the shift up. Sometimes you don't actually know until the buzzer doesn't sound.

    Advice to Management

    Make sure your equipment is up to date, as well as logistic practices. A big company using small company equipment makes no sense to be competitive.


  7. Helpful (2)

    "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Pittsburgh, PA
    Former Employee - Customer Service Associate in Pittsburgh, PA
    Negative Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Work from home is nice

    Cons

    If seasonal Amazon tries very had to keep you that way. I had my manager and her manager vouching for me to convert to a regular employee and the third higher up manager would not allow it after 8 months. No benefits, vacation, or sick days if you are not a regular employee.

    Advice to Management

    Management could use a bit more training on policies

  8. "Sort Center Troubles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FC Associate in Pittsburgh, PA
    Current Employee - FC Associate in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    The hours are flexible and it's generally a good second job to support with yourself with.

    Cons

    The hours don't fit into a natural shift setting like 8-4 or 4-11 or 12, and you honestly can't support yourself on this job alone.

    Advice to Management

    Give more trial periods to employees who bring up ideas and just make more rounds on the floor. A lot of behavior goes unpunished for slackers.


  9. "Good part-time position, wouldn't want to have my career there"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Seasonal Fulfillment Associate in Pittsburgh, PA
    Former Employee - Seasonal Fulfillment Associate in Pittsburgh, PA
    Recommends
    Approves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    High pay for a low-skilled job
    Management provides raffles and snacks at break
    Management is nice

    Cons

    Can become unorganized
    Work is redundant


  10. Helpful (2)

    "It's a good place if youre a hardworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Pittsburgh, PA
    Current Employee - Warehouse Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Fast development, meet tons of new people, great management, great work out, easy promotions, great pay, good hours, certain times you can work up to 60 hours, they're very rewarding

    Cons

    Tons of lazy coworkers, TOO safe, cares more about a scan rate then getting packages safely to customers, many people don't stay


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