Amazon Reviews in Portland, OR | Glassdoor

Amazon Portland Reviews

Updated April 13, 2018
24 reviews

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Portland, OR Area

3.1
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
9 Ratings

24 Employee Reviews

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Pros
Cons
  • Work/life balance seems comparable to other places I've worked - not worse (in 2255 reviews)

  • No work life - personal life balance (in 466 reviews)

More Pros and Cons

  1. "Excellent summer job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping and Receiving Associate in Portland, OR
    Former Employee - Shipping and Receiving Associate in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Great work environment, solid management, great hours

    Cons

    It can be somewhat impersonal


  2. "Always new things to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Equipment Coordinator in Hillsboro, OR
    Current Employee - Seasonal Equipment Coordinator in Hillsboro, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    As a Seasonal Equipment Coordinator, I am always learning and encountering new challenges. This help build my skills and see IT in a new whole perspective of understanding the field work. Lots of information to help build someone's skills up from the ground with great many challenges.

    Cons

    Information can also be obsolete, vague, or not categorized to department. Lot's of gray area to create possible mistakes.

    Advice to Management

    Mentorship and coaching would be a great help to learn from each other and clarify obsolete, vague, and non-categorized information of each department.

  3. Helpful (4)

    "Best job I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work From Home Customer Service Associate- Reserves Program in Vancouver, WA
    Former Employee - Work From Home Customer Service Associate- Reserves Program in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon (More than a year)

    Pros

    -flexible scheduling
    -work from home
    -paid training
    -work as much or little as you'd like
    -good side job for extra income or if you are a stay at home parent like me and want to earn some money for yourself.

    Cons

    None that I can think of. I loved my job. I had to put in my two weeks due to moving and could not get the same internet speeds required to do my job.

    Advice to Management

    No advice, I had an amazing experience being an employee for Amazon. I was always treated amazing by management.


  4. "Pays the Bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Portland, OR
    Current Employee - Seasonal Sales Associate in Portland, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Friendly people to work with. The hours are very flexible and excellent for a part-time position.

    Cons

    The training is poor, and injuries are common. The work is very tedious, and not very stimulating.

    Advice to Management

    Standardize the training, and retrain the ambassadors. They give conflicting advice and leave new hires confused. Additionally, they should practice more effective stretching and pallet building exercises.


  5. Helpful (6)

    "Not a Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Associate in Hillsboro, OR
    Current Employee - Fulfillment Associate in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Mass hiring events, minimal screening, no experience required. They hire all the people they can get. Good if you are desperate for money.

    Cons

    Others can say Amazon PDX-5 Hillsboro Sortation Center is either a good or a bad place to work but there's no denying the fact that this site is a revolving door. Seasonal employees come to work and go in a matter of weeks - they never need to be laid-off or terminated, they just simply quit. Out of the original 300+ regular/permanent employees, at least on my shift, only about a fifth remain and they fill in the void with batches of seasonals on a weekly basis! This fact says a lot on how bad this company is being managed.

    Advice to Management

    I suppose that all those perpetual "We Are Hiring" sponsored ads in the internet and massive banners all over Portland cost Amazon a ton of money. Instead maybe getting competent managers and treating your employees justly can be a least cost effective strategy in retaining valuable manpower? But then, who am I to question their policy of maltreating their own employees that made them one of the largest companies in the world and made that man one of the richest.


  6. Helpful (1)

    "Lies about hours, does not actually want to employ anyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sortation Associate in Portland, OR
    Current Employee - Sortation Associate in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    No interview to obtain job

    Cons

    Only 15 hours/week, not 28-32 as claimed

    Advice to Management

    Stop lying to employees, have some basic human decency. When people pass out or die of heat exhaustion then fix the problem.


  7. Helpful (2)

    "Amazon is the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-Time Seasonal Sortation Associate in Hillsboro, OR
    Current Employee - Part-Time Seasonal Sortation Associate in Hillsboro, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Professional company with high standard policies.

    Cons

    Poor management with lack of communication.

    Advice to Management

    Focus more on your employees and less on the numbers.

  8. Helpful (6)

    "Easy Money Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Associate in Hillsboro, OR
    Current Employee - Fulfillment Associate in Hillsboro, OR
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon part-time

    Pros

    If you excel at talking loud for hours non stop then there is a future for you here. You have to make sure to let the site manager notice you, like shouting the line where you're at, or at best, wait for the manager to come close then be loud as you can so you will be noticed. And you'll be a Line Lead/Ambassador in a jiffy! No higher education required!

    Cons

    If you have low tolerance for the work of the inept or you are used to work in an environment that imposes high degree of employee accountability, this company is not for you. Management gives higher premium for quantity over quality and safety.

    Advice to Management

    None.


  9. Helpful (16)

    "Supplemental Income"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prime Now Associate in Portland, OR
    Current Employee - Prime Now Associate in Portland, OR
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Flexible Schedules - I worked on a set schedule for 3 months then switched to a pick-your-own schedule. This works great to pick up shifts around school or another job, but is terrible to rely on.

    The Work - It's very repetitive, with just enough variety to keep it from being soul crushing. The repetitiveness let's you become very good at these tasks quickly. I've never been so skilled at organizing shelves, fridges, and paper bags of stuff.

    Active Job - This depends on your FC of course, but there isn't a moment of downtime and there's always something to do. This keeps things from slowing down.

    Job Variety - You're gonna start with one of the worst jobs at the warehouse (stowing items into bins). If you put forward a little effort, you'll move to other jobs. These jobs might be more physical or planning oriented, and present a more engaging experience.

    Coworkers - Everyone is pretty friendly.

    Managers - This is a mixed bag. Some are super friendly, understanding, and savvy. Others are disaffected, uninterested, and rude.

    Cons

    VTO - Voluntary Time Off can strike a warehouse when they need to get their labor hours down. While they can't force you to take vto when you're a scheduled employee, there's tremendous pressure placed for you to take it.

    Advancement - None. There's good job variety within the associate level, but everyone is paid the same. That means the guy working half the speed as you makes the same pay, and that really is disheartening. You're also rarely considered for any job advancement, as the only way up is into management positions that require management experience.

    Things Change, A Lot - You're going to have to be comfortable with processes and procedures changing business wide (like a new scanner software) or day-by-day with management. I've seen managers chastise us in all-group meetings for putting empty carts in a location and recommend another location, and for a different manager to berate us for putting them in the recommended spot.

    Pay - You're not going to get rich here. You should expect this, but that doesn't change it from being a con.

    Coworkers - I mentioned that they're friendly, but some of them you will constantly question why they're there. Very slow or don't put any effort. Sure, you're paid badly, and you don't have much room to advance, but you're still working as a team. Don't make others pick up your slack.

    HR - What a cluster. I was given an official hire letter 2 months before I actually started working. We weren't given online access to vital job systems, any instructions on sick leave, who's role was what, none of it. All had to be figured out on your own. This could be attributed to not having an FC-specific HR person, but the unpreparedness of such a large company baffled me. Once we eventually did get an HR person at the FC, she was a recent graduate and spends much of her time chatting about non-work things with managers while eating donuts. The fact I know she's making enough money to live comfortably, while I have sweat running down my back while worrying about being evicted, is morale-breaking while at work.

    Drivers - The drivers Amazon uses aren't the brightest, but hey, they get the job done (sometimes. If they feel like it. Etc.).

    Advice to Management

    Figure out who your poor managers are and correct this. Fix HR. Incentivize employees to stick around. Encourage improvement and reward it. Give opportunity for advancement in pay, role, and responsibility.


  10. "The Hype Doesn't Match Up (Amazon Flex)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Class A Truck Driver in Portland, OR
    Current Contractor - Class A Truck Driver in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon as a contractor (More than a year)

    Pros

    Amazon Flex offers you the chance to work independently at your own pace to complete package deliveries from their Prime service. You can use any personal vehicle you want so long as your vehicle provides cover to protect packages from the elements. (I personally use a small pickup truck with a canopy.) It's a good way to see parts of your home city that maybe you don't necessarily see. The Flex app, while wonky sometimes, is fairly user friendly. You get to tell them when you're available.

    Cons

    The reality of it though is that you're completely at the mercy of availability and whatever Amazon wants to pay you. Unlike a real private contractor, you can't negotiate your pay. There is no reimbursement for fuel costs or wear and tear on your vehicle. Insurance costs come out of your own pocket. Taxes at the end of the year will come back and bite you hard as you might end up owing Uncle Sam thousands if you do Flex regularly. Once you figure in the cost for fuel, insurance, taxes, and vehicle maintenance costs, you'll be lucky to make around minimum wage (depending on your state). By comparison, I was making around $16 an hour four years ago working for USPS. That number is probably around $18 an hour today, which is what Amazon is currently paying in my area. It's borderline criminal.

    I mentioned this in my "Pros" section, but the app does have its problems. It can't currently recognize your directional bearing, which means it will give you directions that are sub-optimal. Sometimes you'll get a group of deliveries in a close area that could've been suggested to bring together on foot, but the app isn't intelligent enough to let you know that. This results in alot of wasted time and energy. Packages aren't really optimized well in regards of where you load as opposed to where you deliver. I'll often have to climb into the bed of my truck to get a package that got loaded into the back, which wastes time and energy. Ideally, it should go "last in, first out" in terms of your deliveries. If you're trying to do multiple blocks in a day or optimizing your profits, speed matters. I really wish I had a contractor's canopy on my truck, the kind that has opening doors on all sides.

    Getting delivery blocks can be like pulling your own teeth too. While I can usually manage getting a few blocks a week, it's often because I've become completely OCD about checking the app for available blocks. They do offer you a reserved block once a week, but usually you'll only get a few hours to accept or you lose it. If you aren't logged into the app constantly (which it will log you out for inactivity), you will miss any notifications for available blocks.

    Pets (particularly dogs) are an occupational hazard.

    Advice to Management

    The Amazon Flex app needs more development. Pay should be somewhere around $25-30 an hour in order to keep pace with the pay rate from competitors like the Postal Service or UPS.


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