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Amazon Process Assistant Reviews

Updated May 16, 2018
177 reviews

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Process Assistant

3.8
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Recommend to a friend
Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
105 Ratings

Employee Reviews

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Pros
Cons
  • Work/life balance seems comparable to other places I've worked - not worse (in 2263 reviews)

  • No work life - personal life balance (in 468 reviews)

More Pros and Cons

  1. "Unexpected Opprotunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Aurora, IL
    Current Employee - Process Assistant in Aurora, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Fast paced, daily challenges. Raise and break through the highest standards

    Cons

    High standards can be a dampener to newcomers and tire out people very fast.

    Advice to Management

    Don't forget the individual that came in the door. Engage and support associates.


  2. "Process Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant
    Current Employee - Process Assistant
    Recommends
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Benefits (Medical, Dental, Vision, Short-term Disability, etc). So far, the Medical benefit cannot be compared to any I have seen. Benefits start on day 1
    Stocks are given to the employees upon hiring
    Paid Time Off
    Vacation Time Off
    Unpaid Time Off
    3 days off
    Good cultural environment
    Associates are very good to work with; always suggesting and asking when in doubt. They were the best people I ever had.

    Cons

    Most Managers need to undergo training for Interpersonal Communication Skills(including those just coming out of college). They need to understand employees' feelings. Some people had a rough day at home, but Managers care less to know. Instead, they want to write them off, sometimes without verbal coaching.
    Internal promotion from a Tier III upward is difficult (I might say in some buildings from experience). Some Tier III associates have been in that position for more than 3 years, have degrees coupled with experience, but are usually denied to move up. Thus, they rather resign and then reply externally to be hired upward.

    Advice to Management

    Managers, leave your "self-gratification" right at the front door before entering the warehouse. You have people of different cultures and origins to work along with; let that spirit flow through you all the time. Leaders, give attention to employees' feelings and concerns. The rate is not all that matters. When you have a stable mind and a kind heart for another, the rate will fall into place.
    Make promotion from within a priority as long the candidate is qualified for the position. Forget about picking and choosing Leaderships' favorite associates so that you cannot damage the unique image of AMAZON

  3. Helpful (2)

    "Atl6"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Process Assistant in Atlanta, GA
    Current Employee - Seasonal Process Assistant in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great benefits, flexible schedule, weekly to bi weekly pay.

    Cons

    Turn over company hard to move up. Most people don't last long.

    Advice to Management

    Better communication can benefit to process of the warehouse. Don't pick and choose what's more important I think all aspects are equally important you just need to find a way to balance it all so nothing gets missed.


  4. "Fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Coppell, TX
    Current Employee - Process Assistant in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    A job with positive challenges, and allows you to have personal growth

    Cons

    Long hours especially during peak times

    Advice to Management

    Set your own pace, and find one project to improve on


  5. "Awesome experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Assistant in Livonia, MI
    Former Employee - Process Assistant in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    Fast paced environment. Has to work long shifts . Ultimately all the hard work going to pay off for sure.

    Cons

    Get frustrated with higher goals. Always had to deal with associates who don’t need to work in such a fast environment

    Advice to Management

    Comiunication


  6. "Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Rialto, CA
    Current Employee - Process Assistant in Rialto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Good benefits, opportunity to move up, no discrimination, they let you actually speak your mind

    Cons

    long hours, mandatory overtime, some people still play favorites

    Advice to Management

    Listen to your Tier 1 associates, often times they have great ideas and want to be heard


  7. "Amazon Fulfillment Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Las Vegas, NV
    Current Employee - Process Assistant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great benefits; lots of opportunity for career advancement; above average pay; generally positive work environment.

    Cons

    Work schedules are not for everybody; required productivity standards can be tough to meet/exceed; as management moves up the ladder, they can become detached from the day to day operation and the ground level associates.

    Advice to Management

    It is imperative to establish a relationship based on trust and respect with associates working under you. Obtaining/having knowledge of processes goes a long way.

  8. "Promotion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Charlotte, NC
    Current Employee - Process Assistant in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Amazon full-time (More than a year)

    Pros

    Availability to move up quickly.

    Cons

    Limited metric know to be promoted.


  9. "Good for motivated people, easy to burn out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Assistant in Hebron, KY
    Former Employee - Process Assistant in Hebron, KY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    -Good hourly pay with steady raises every six months.
    -Easy enough job if you meet rate and can keep focused.
    -Meeting interesting people all day from all walks of life.
    -Opportunity for upward mobility.

    Cons

    -Random mandatory overtime, get ready to cancel on friends and family for about four months out of the year.
    -Brutal scheduling in general.
    -Extremely hot or cold warehousing, depending on which facility you're in.
    -Very very corporate mindset in middle management.

    Advice to Management

    It's okay to be human and care about your employees as people. Try it sometime.


  10. "Good for some"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Mira Loma, CA
    Current Employee - Process Assistant in Mira Loma, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Great benefits and decent pay

    Cons

    Leadership comes and goes too often. You are just a number