Amazon Process Assistant Reviews | Glassdoor

Amazon Process Assistant Reviews

Updated December 13, 2018
202 reviews

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Process Assistant

3.7
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
119 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2528 reviews)

  • "I have no work life balance issues" (in 523 reviews)

More Pros and Cons

  1. "All Politics so play the Game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in San Antonio, TX
    Current Employee - Process Assistant in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Good Pay and Benefits. Work hard to get noticed for advancement opportunities.

    Cons

    Alot of Butt kissing, so make to rub shoulders with the right Senior Leaders

    Advice to Management

    HIRE AND DEVELOP THE BEST not just the YES mans.


  2. "Process Assistant - ICQA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Schertz, TX
    Current Employee - Process Assistant in Schertz, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great opportunities for advancement.

    Cons

    As a whole, the building pushes hard on rates. Management claims employees are valued and safety is a priority, but push harder and harder on rates.

  3. "Demanding but good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSP Process Assistant (Supervisor/Lead) in Fort Worth, TX
    Current Employee - RSP Process Assistant (Supervisor/Lead) in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Excellent benefits, expected to meet quota, good exercise, lots of perks and trainings even for outside the company (theyll pay for you to be a phlebotomist is thats what you want) Room to grow (unless you start on the bottom then you're stuck)

    Cons

    No meant for everyone, very demanding. Very physical even managers walk 25k steps a day. Get ready to move.

    Advice to Management

    SR leaders need to Communicate better to the bottom. Such as, Don't set a higher expectation to keep our floors clean while simultaneously taking aways the brooms because they're not esthetically appealing.


  4. "Tier III Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Whitestown, IN
    Current Employee - Process Assistant in Whitestown, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Growth as a leader while gaining a lot of skills such as multitasking, situational decision making earning trust among your peers.

    Cons

    Stressful at times and open on all holidays on closed 2 days a year so i am sure it becomes a larger burden on family life the further up you move same as any other job

    Advice to Management

    Associates before numbers. Increase your morale and the numbers will follow.


  5. "Process Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Assistant in Baltimore, MD
    Former Employee - Process Assistant in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    A very fast pace atmosphere that allows for creative and collaborative efforts from team members.

    The ambiguity allows for you to develop problem solving skills.

    You work with a large body of people, which unlocks interpersonal skills.

    Leadership development is a skill you attain while in this position.

    Cons

    No balance in life and work.

    High volume hourly goals

    Stagnant and under valued position

    Advice to Management

    Allow for career development for all who show a interest in growth.


  6. "its a cool job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Baltimore, MD
    Current Employee - Process Assistant in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    meet a lot of new people and the peak prizes

    Cons

    long hours so you need to have a understanding partner

    Advice to Management

    not much honestly


  7. "Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Hazleton, PA
    Current Employee - Process Assistant in Hazleton, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Good benefits, people are good.

    Cons

    Rules only apply when they need them to. Revolving door of leadership. No room to advance as everyones hired out of college, changes how we do things (even tho they have never performed the tasks) and then moves to another site.

    Advice to Management

    Promote from within AND spread those folks across different shifts...not just the shifts of senior leadership.

  8. "Good place if you're young"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Assistant
    Former Employee - Process Assistant
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Engaging work enviroment
    Opportunity for advancement
    Guaranteed 40 hour weeks

    Cons

    Hard to build relationships with management, constantly switching people around
    Tier 1 work is repetitive, if you don't make rate you'll be fired.

    Advice to Management

    If an associate isn't making rate, dedicate resources into their success instead of ignoring the issue until the rate system forces termination. Lots of good people were sacked because production goals were a higher priority than keeping productive workers.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ICQA Process Assistant in Dallas, TX
    Former Employee - ICQA Process Assistant in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Easy to move up if you work hard, great benefits.

    Cons

    Night shifts can be tough on families, and to keep moving up you will be on nights at some point

    Advice to Management

    None


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Assistant in Charlotte, NC
    Former Employee - Process Assistant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Fantastic benefits...they start on day 1. Fast paced environment, fun and energetic.

    Cons

    Competency level of tier I associates. Managemnet has little power to hold associates accountable for not performing job functions up to par.