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Process Assistant"Flexibility & Work/Life Balance" (in 607 reviews)
"You will learn a lot in this place" (in 555 reviews)
"Work-life balance is tough sometimes" (in 2599 reviews)
"I have no work life balance issues" (in 536 reviews)
I have been working at Amazon full-time (More than 3 years)
Pros
Fast paced so time goes by fast. Every day I learn something new. Great opportunities for growth. Managers like to hear your ideas, and are open-minded to any change to better the department.
Cons
Sort side PA has a lot of responsibility. Conveyance relys on them, associates have to rely on sort PA or sort PG to fill in for bathroom breaks which can be difficult to keep up with your daily tasks when associates take a lot of breaks. If you have a good team though they do respect your time and do not abuse break time.
Advice to Management
Know going in that you will make mistakes, own them and learn from them. I wouldn't know half of what I know if some mistakes weren't made along the way. For a sort side AFE PA, log your associates out for bathroom breaks to ensure their time off the floor is tracked in case you get someone who takes advantage of break time. Keep your dwells clear and cpts should always be manageable.
I worked at Amazon full-time (More than a year)
Pros
- Huge company with a ton of different opportunities across the world, in any position you are interested in.
- Process Assistant role in particular is an excellent opportunity for building leadership and management experience.
- Very open-ended roles with lots of individual flexibility in driving your own success. Large departments have a variety of processes, goals, and the people to achieve them. As a PA, it's largely up to you to decide how to utilize your resources through your associates to achieve your department's goals.
- Strong employee support from management and HR. Majority of managers are highly skilled, extremely focused on employee support and development, and strongly motivated for the success of the team.
- Constantly exciting and ever changing situations and goals. No end to the creative and organizational potential for those willing to build off of it.
- As a PA, you are the most immediate (indirect) supervisor and face of leadership for the vast majority of employees. Majority of your day is working with associates and solving their problems. Extremely good role for anybody who likes helping people. Many of the tier I associates are unskilled, and it is exciting to develop your associates into their potential.
- Decent pay and benefits for an entry-level leadership role. Lots of potential for overtime if you are physically up for it (see cons).
Cons
- Easy to move up from Tier 1 to Tier III for anyone with professionalism and work ethic. Far more challenging to move from Tier III to Tier IV, requiring years of experience and a proven track record of being above and beyond as a tier III.
- Use of broad "tiers" for a number of different jobs considered on the same level reduces wages and opportunities to move up past tier III.
- Heavily chaotic, not particularly well-organized warehouses. Lack of consistent direction and a lot of wasted effort, resources. Good opportunity to excel and get noticed as a Process Assistant is building processes to make order of the chaos; however, clear organization is not the norm and you may encounter significant pushback.
- Physically demanding - 10-12 hour days on your feet with continuous need to be present across a large department or the entire warehouse. Occasional mandatory overtime leading to 50-60 hour weeks during peak times.
Advice to Management
Prioritize the processes needed to achieve clear organization and communication with the team. This is a small investment in time for large rewards in reduced labor and materials costs.
I have been working at Amazon full-time (More than a year)
Pros
Pay
AM's expect a lot out of you and complain for things out of your control like rate
Cons
High turnover of employees. I have had 3 managers since I have started working there.
Helpful (1)
I have been working at Amazon full-time (More than a year)
Pros
Decent pay, room for advancement.
Cons
High stress.
High pressure.
Must be a go getter.
Advice to Management
Be a top performer and always have a positive attitude. Incorporate leadership principals to your day to day.
I have been working at Amazon full-time (More than 3 years)
Pros
Job security, possible development, and stock incentives.
Cons
Poor hours, poor employee culture, and insincerity from senior leaders.
Advice to Management
Cultivate your people not your numbers.
I have been working at Amazon full-time (More than a year)
Pros
Decent pay and benefits for my area
Cons
Poor management, as a Process Assistant you will be the one expected to do all of the work while management takes the credit.
I worked at Amazon full-time (More than a year)
Pros
Room to move up in company
Cons
Same thing everyday, very grinding
I have been working at Amazon full-time (More than a year)
Pros
Good resume experience
Benefits
Very Reasonable Time Off Options
Fast Pace
Cons
Lots of miles spent walking
I have been working at Amazon full-time (More than a year)
Pros
Amazon focuses on results and numbers. Managers don’t care who you are and where you’re from. If you work hard and is good at what you do, uou can be easily get promoted.
Cons
Poor communication within the organization. Often managers and senior ops managers would implement chamges without properly communicating with everyone.
Advice to Management
Reach out to associates. Empower them more. Most of them have brilliant ideas on how to improve the organization.
I have been working at Amazon full-time (More than 5 years)
Pros
Plenty of Overtime when you need it
Cons
pushes 12 hour shifts, hard on the feet, no chairs
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