Amazon Program Manager Reviews | Glassdoor

Amazon Program Manager Reviews

Updated August 14, 2018
425 reviews

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Program Manager

4.3
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Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
329 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2306 reviews)

  • "No work life - personal life balance" (in 473 reviews)

More Pros and Cons

  1. Helpful (1)

    "A glimpse at what it's like working for Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Program Manager in Seattle, WA
    Current Employee - Technical Program Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Every day is different, you'll never be bored, there's always opportunities to learn new skills. Leadership principles come into action as tie breakers in discussions - the most often used one is "what is the best outcome for our customer?". You are encouraged to look around corners, and engage into vigorous debate as long as you have data to support it.

    Cons

    Lots of ambiguity, which I personally love since it allows me to add my own personal touch, however may not suit everyone. Frugality can be a blocker especially when you're trying to attend conferences.


  2. "Alexa PM teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Program Manager in Seattle, WA
    Current Employee - Senior Technical Program Manager in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Dynamic, start-up like. For those willing to put in the works, highly rewarding to see the amount you can achieve in relatively short period of time.

    Cons

    Choosing the right role gets important. You could easily get into a habit of putting in more hours than you'd like.

  3. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Amazon full-time (More than a year)

    Pros

    You own your destiny.
    Great compensation.
    Work with very smart people.

    Cons

    Too much work!
    Too reliant on email, that culture needs to shift.


  4. "Not What I Expected --> BETTER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Seattle, WA
    Current Employee - Senior Program Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Flexible working schedule/locations, positive atmosphere, open for new ideas

    Cons

    Can be a challenging environment due to fast pace and information is not well shared among organizations

    Advice to Management

    Add recognition (monetary) for achievements


  5. "Sr. Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Seattle, WA
    Current Employee - Senior Program Manager in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    You work with a lot of smart people. Decisions are made quickly with very little red tape. Leadership Principles are actually super helpful(you will use them everyday).

    Cons

    Be prepared to work harder than ever before. The hours are long and intense. Promotions do not happen often and are not always merit based.


  6. "If you can stick it out it's worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Seattle, WA
    Former Employee - Program Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    Work with very smart folks, has a startup feel for the teams I worked with.
    The pay is great if you are willing to stay for 2-4 years and realize your full sign on bonus and stock grants.

    Cons

    Management is not great. Lots of pressure for individual performance so managers do not support their teams. It is very hard to advance, unless you move to another position.

    Advice to Management

    Invest in your teams. Managers are not very supportive.


  7. Helpful (1)

    "Interesting work with varied co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Program Manager in Seattle, WA
    Current Employee - Technical Program Manager in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Scale, products, innovation. People do love thinking big

    Cons

    The number of teams. Everyone is new and it's hard to find people who know how their services work..

    Advice to Management

    I find that some orgs have gotten bloated. Just because something is super critical, throwing more people at it doesn't solve it. Rather, more specialized folks may do the job with higher quality and lower complexity.

  8. "18 months in, still loving it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Program Manager in Seattle, WA
    Current Employee - Technical Program Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Love my team. High-impact and challenging resume-building projects.

    Cons

    Worse WLB than at Microsoft, but work was much less meaningful working there.


  9. Helpful (2)

    "Amazon - Best Company to Start Your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Independence, you learn how to deal with ambiguity, there are endless opportunities for self-development, strong emphasis on leadership principles, focus on objective data can make any employee regardless of level be heard, great overall compensation

    Cons

    Managers are solely hired based on IC performance (lack leadership skills), the company has little to no interest in employee well-being, very limited contributions to society, very hierarchical (escalations can turn over well-planned roadmaps), CEO does not understand the balance between directing teams towards problems and making them sick and churn from stressful escalations


  10. Helpful (1)

    "AWS - Hard work, freedom to shine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Diego, CA
    Current Employee - Program Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    1) Risk taking and new ideas are strongly encouraged.
    2) Treated like an adult, freedom to do you job as you know how, not micro-managed. You are given reins to excel.
    3) Stock incentives and sign-on bonuses fantastic (but salary only so-so)
    4) Everyone here is outstanding -- helpful, engaged, whip smart. You will think to yourself "How did they let me in here?"
    5) Very strong focus on customers and making their businesses better. It is a winning formula, as evidenced by tremendous growth of AWS.
    6) Strong culture of the Leadership Principles (Google it). They are lived every day. If you want to win a debate/discussion with other employees, remind them how their position is not in keeping with a specific LP. Works almost every time.
    7) Huge career opportunities. AWS is growing so fast, we have hundreds of openings. Moving around is supported.

    Cons

    1) Salary is so-so. At some point you will max out (but at least for me, the stock incentives and sign-on bonuses -- think multiples of a year's salary -- more than make up for not getting an extra 5-10% in the paycheck).
    2) You will work hard, very hard. You can take PTO and vacations, but you have to protect them and not get caught in a trap of 24x7. If you remind them you need a break, managers will support you being away.
    3) All your friends will ask you for discounts on Amazon goods. Little do they know employees barely get any.

    Advice to Management

    Keep the culture!