Amazon Reviews in Raleigh, NC | Glassdoor

Amazon Raleigh Reviews

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Found 15 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
44%
Approve of CEO
Amazon CEO Jeff Bezos
Jeff Bezos
7 Ratings
Pros
  • "Flexibility & Work/Life Balance(in 595 reviews)

  • "You will learn a lot from each of your team members as they are equally bright & capable(in 544 reviews)

Cons
More Pros and Cons
  1. Great Company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior ProServe Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than 20 years

    Pros

    1) very fast interview/hiring process - I received written offer 5 days after on-site interview. Amazing. 2) Extensive technical training program to bring new employees up to speed. 3) Great potential to develop profession career

    Cons

    Some of the 6 on-site interview people appeared to be selected randomly without much knowledge of job description, skill requirement, etc

  2. SDS Agent

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDS Agent in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time for more than a year

    Pros

    Flexible hours and decent pay

    Cons

    Very overworked and mandatory overtime

  3. Helpful (2)

    Great Place to Start but overworked and under appreciated

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Junior Software Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time for more than a year

    Pros

    Brilliant people to work around, and opportunities to network and grow knowledge base

    Cons

    Overworked. Sexism is prevalent. As a women, I feel my opinion not appreciated or not even heard.

    Advice to Management

    Empower women in the workplace. Plan team bonding events, and days where employee don't have to work the whole day.

  4. Helpful (1)

    DONT DO IT

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Level I Sortation Associate in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amazon part-time for more than 2 years

    Pros

    ZERO Honestly absolutely nothing.

    Cons

    Managment, co workers, work, work environment, all of it

    Advice to Management

    Clean house, the AM's are for the most part terrible. 92% of your level 1 associates are not doing ANYTHING for three hours

  5. Helpful (2)

    A lot of work for the low pay

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Customer Service Associate in Raleigh, NC

    I have been working at Amazon full-time for more than a year

    Pros

    Work from home Employee discount Work/life balance

    Cons

    Very low pay Manager never available Having to deal with irate customers and emails at the same time Get surveyed by customer which can affect your job

  6. No Place Like Amazon

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Raleigh, NC
    Recommends
    Approves of CEO

    I have been working at Amazon full-time for more than 2 years

    Pros

    I love the company and what I get to do each day from my own home! The opportunities here are really endless. I can't imagine working anywhere else. It is life changing and so rewarding to be apart of something so amazing. LOVE MY JOB :)

    Cons

    There are none. I have no issues or anything negative to say.

  7. Good for people with no other options

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MTurk Worker in Raleigh, NC
    Recommends
    Neutral Outlook

    I have been working at Amazon for more than a year

    Pros

    Flexible hours -work from home, whenever there are jobs! reliable pay- you can withdraw your earnings whenever you like!

    Cons

    below minimum wage- amazon uses a series of micro-jobs that each pay anywhere from a cent to ten dollars. Sometimes you can make as much as 20 per hour, but you won't be working constantly, and you compete with other workers. according to performance

  8. Customer Service Representative

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time for more than 4 years

    Pros

    Being able to work from home.

    Cons

    First, the pay suck compared to a lot of other work from home positions. $10 is nothing compared to progressive who pays $15 to $19 an hour. When you get a temporary position and a shift differential, you are ALWAYS ramped back down after 3 months with your differential taken away. Nothing is permanent. I’ve held like 4 positions in almost 3 years and I cannot land a permanent one. A 25 cent raise every six months and...

    Show More

    Advice to Management

    Raise pay. Offer permanent positions. Get rid of the dumb restricted stock and give me my money throughout the year. Don’t let 1 bad thing outweigh all the good you have done for the company.

  9. Helpful (1)

    Garbage management, Bad Co-workers

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sorter in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon part-time for more than 2 years

    Pros

    Flexible hours, Short Shifts, Holiday OT pay

    Cons

    Everything else, management, co-workers, air filtration

    Advice to Management

    Learn how to manager the time, give employees a break at the 2 hour mark, Give full 4 hours shifts.

  10. Helpful (1)

    Very low pay. Very stressful

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service Representative in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon full-time for more than a year

    Pros

    Work from home. Discounts. Paid holidays. Double pay for OT.

    Cons

    Training is very short, and nobody, including managers, really know what's going on. So you're being thrown to the wolves after 4 - 5 days of training, and have to start taking real calls. Customers are always angry and want free stuff. You will lose all your teeth and hair from being so stressed out. Not worth it.

    Advice to Management

    Start your CSR's at $12 an hour. Hire managers who can read, write, and properly coach employees.

Found 15 reviews