Amazon Reviews in Raleigh-Durham, NC | Glassdoor

Amazon Raleigh Reviews

Updated August 11, 2018
25 reviews

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Raleigh-Durham, NC Area

3.4
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
12 Ratings

25 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2384 reviews)

  • "I have no work life balance issues" (in 497 reviews)

More Pros and Cons

  1. "Solid place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Durham, NC
    Current Employee - Logistics Specialist in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Casual culture
    Lots of opportunities
    Fun, fast-paced atmosphere

    Cons

    Emphasis on hiring in talent externally

    Advice to Management

    Limited guidance on career development is a problem (turnover means managers tend to cling to good workers rather than help develop them)


  2. "Fulfillment Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Team work, Good schedule for students

    Cons

    3hrs of work maximum a day and no more than 28 hours allowed in a week.
    Unpaid vacations, barely any benefits

    Advice to Management

    Stop hiring every week and offer more hours + benefits

  3. Helpful (1)

    "DONT DO IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level I Sortation Associate in Raleigh, NC
    Former Employee - Level I Sortation Associate in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon part-time (More than a year)

    Pros

    ZERO Honestly absolutely nothing.

    Cons

    Managment, co workers, work, work environment, all of it

    Advice to Management

    Clean house, the AM's are for the most part terrible. 92% of your level 1 associates are not doing ANYTHING for three hours


  4. Helpful (1)

    "A lot of work for the low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Associate in Raleigh, NC
    Current Employee - Customer Service Associate in Raleigh, NC

    I have been working at Amazon full-time (Less than a year)

    Pros

    Work from home
    Employee discount
    Work/life balance

    Cons

    Very low pay
    Manager never available
    Having to deal with irate customers and emails at the same time
    Get surveyed by customer which can affect your job


  5. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior ProServe Consultant in Raleigh, NC
    Current Employee - Senior ProServe Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 10 years)

    Pros

    1) very fast interview/hiring process - I received written offer 5 days after on-site interview. Amazing.
    2) Extensive technical training program to bring new employees up to speed.
    3) Great potential to develop profession career

    Cons

    Some of the 6 on-site interview people appeared to be selected randomly without much knowledge of job description, skill requirement, etc


  6. "Tilte"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TAM in Morrisville, NC
    Current Employee - TAM in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Great learning and technical opportunities

    Cons

    very intense and hard work


  7. "Great way to make decent money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier One FC Associate in Durham, NC
    Former Employee - Tier One FC Associate in Durham, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (More than a year)

    Pros

    Decent pay
    Okay hours
    Great people
    Warehouse experience

    Cons

    Hard labor
    Hard management
    Impossible standards

    Advice to Management

    Calm down, not everyone will meet the same expectations as others. We’re people, not machines.

  8. "No Place Like Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Raleigh, NC
    Current Employee - CSA - Customer Service Associate in Raleigh, NC
    Recommends
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    I love the company and what I get to do each day from my own home! The opportunities here are really endless. I can't imagine working anywhere else. It is life changing and so rewarding to be apart of something so amazing. LOVE MY JOB :)

    Cons

    There are none. I have no issues or anything negative to say.


  9. "Good for people with no other options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - MTurk Worker in Raleigh, NC
    Current Freelancer - MTurk Worker in Raleigh, NC
    Recommends
    Neutral Outlook

    I have been working at Amazon (Less than a year)

    Pros

    Flexible hours -work from home, whenever there are jobs!
    reliable pay- you can withdraw your earnings whenever you like!

    Cons

    below minimum wage- amazon uses a series of micro-jobs that each pay anywhere from a cent to ten dollars. Sometimes you can make as much as 20 per hour, but you won't be working constantly, and you compete with other workers.
    according to performance


  10. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Raleigh, NC
    Current Employee - CSA in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Being able to work from home.

    Cons

    First, the pay suck compared to a lot of other work from home positions. $10 is nothing compared to progressive who pays $15 to $19 an hour. When you get a temporary position and a shift differential, you are ALWAYS ramped back down after 3 months with your differential taken away. Nothing is permanent. I’ve held like 4 positions in almost 3 years and I cannot land a permanent one. A 25 cent raise every six months and that’s if you are in good standing. You can have 4 months of great work and then 1 week of awfulness and you are written up which means no raise for you because you are not in good standing. Your bad 1 week outweigh all the good you do at Amazon.

    Advice to Management

    Raise pay. Offer permanent positions. Get rid of the dumb restricted stock and give me my money throughout the year. Don’t let 1 bad thing outweigh all the good you have done for the company.


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