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Amazon Retail Customer Service Representative Reviews

Updated January 15, 2018
3 reviews

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Retail Customer Service Representative

3.9
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
3 Ratings

Employee Reviews

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Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2134 reviews)

  • Sometimes no work life balance and manager will not let you work overtime (in 444 reviews)

More Pros and Cons

  1. "Kindle Tier 2 Tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kindle Technical Support & Retail/Customer Service Representative in Huntington, WV
    Former Employee - Kindle Technical Support & Retail/Customer Service Representative in Huntington, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon (More than a year)

    Pros

    Good environment, nice products and simple rules

    Cons

    Court not excusable for time off work so save your time for court if you ever have to go.

    Advice to Management

    get rehires back if it is due to just attendance allow them to come back. if it is for something serious then dont allow them to come back, or just forgive and forget, give a 1 year wait period and allow them to come back. I Was a top 50 for 3 months.


  2. "Retail Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Customer Service Representative in Heredia (Costa Rica)
    Former Employee - Retail Customer Service Representative in Heredia (Costa Rica)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Great organizational environment, full benefits, they trust on you, you can be yourself

    Cons

    None, compare to other jobs in my experience..

    Advice to Management

    To improve your filter selection before hire permanent and seasonal employes

  3. Helpful (1)

    "Amazon and transportation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Retail Customer Service Representative in Heredia (Costa Rica)
    Current Contractor - Retail Customer Service Representative in Heredia (Costa Rica)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon as a contractor (Less than a year)

    Pros

    During training you have transportation to almost everywhere in Costa Rica

    Cons

    After training you are on your own.

    Advice to Management

    Please hire internal people to handle the transportation, instead of paying some external companies that doesn't understand the business and the employees needs.