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Amazon Reviews

Updated April 23, 2018
21,244 reviews

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3.8
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
11,858 Ratings

21,244 Employee Reviews

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Pros
Cons
  • Work/life balance seems comparable to other places I've worked - not worse (in 2222 reviews)

  • No work life - personal life balance (in 462 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (71)

    "An Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I've been at Amazon for a month now, and I've seen none of the horror stories being communicated to the public, although Amazon is a large enough company that I'm sure there are good pockets and bad pockets. Everyone here is really smart, and wants to succeed both personally, and as a company. People collaborate and help each other, focus on data, and truly focus on the customer. Every company I've ever worked for talks about how important the customer is, but on day 2, they're forgotten. Amazon seems to genuinely focus on what's best for the customer, and it's awesome to be in meetings where people actually bring that up, and make decisions focused on long-term customer satisfaction.

    The opportunities to learn here are literally unlimited, and the opportunity to take on new responsibility is as well. I honestly believe you can be as awesome as you want here.

    Cons

    No cons, so far - seriously. Like I said, I'm sure Amazon has some bad pockets in it here and there, but this is an amazing job, an amazing opportunity, and the biggest thing I have to complain about is that it's a little chilly in our building. I can live with that.

    Does Amazon demand high quality, measurable results? Yes! Is it hard work? Yes! Is it rewarding? Yes! So I'm not calling that a 'con'. Work/life balance seems comparable to other places I've worked - not worse.


  2. "Atl6"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Process Assistant in Atlanta, GA
    Current Employee - Seasonal Process Assistant in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great benefits, flexible schedule, weekly to bi weekly pay.

    Cons

    Turn over company hard to move up. Most people don't last long.

    Advice to Management

    Better communication can benefit to process of the warehouse. Don't pick and choose what's more important I think all aspects are equally important you just need to find a way to balance it all so nothing gets missed.

  3. Helpful (1683)

    "You Get What You Put In"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

    Cons

    You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

    Advice to Management

    More on-boarding training before new employees are thrown in the fire. The first couple of weeks can be very confusing on where to find the information you need that pertains to your job.


  4. Helpful (1166)

    "Can be amazing for some people, horrible for others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Seattle, WA
    Current Employee - Software Development Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon is doing lot's of cool stuff...but lots of boring stuff too. There are really well run teams...and very badly run teams. The experience for software managers and engineers is all over the board, from really run low operational load teams to teams where people burn out after a year.

     - Amazon is built, quite deliberately, to be Darwinian. You can generally expect that anyone who's been here for more than 2 years is competent and motivated or they wouldn't have survived. You can count on them as long as your priorities are aligned. There aren't many slackers here, and they don't survive long.
      - We work on so much stuff that there's always an opportunity to find amazing cool stuff to work on (note that it's an 'opportunity', one that you have to pursue)
      - A chance to make a huge difference
      - A place where you can learn a lot about all kinds of things, both technical and about yourself
      - Amazon encourages high mobility - even your manager can't prevent you from moving to another team within 6 weeks (normally, more than a few months under unusual conditions).
      - Your friends and family have actually heard of the place you work and have at least a vague notion of what Amazon does without you having to explain

    Cons

    - You're responsible for your own career progression and finding the places and teams that are doing the stuff you want to do. No one is going to take you by the hand and help you with that.
    - Amazon is built, quite deliberately, to be Darwinian. The strong survive and the weak perish (metaphorically speaking) and the 'bar' is constantly increasing. The level of performance that would have been acceptable five years ago will get you canned today. It's a kind of crucible that'll help you develop a harder edge, if you can survive, that can serve you well in your career and in life, but it's often not a pleasant experience.

    I wouldn't recommend it as a place to work for just anyone.

    Advice to Management

    Stack ranking is a horrible practice since it's rife with favoritism. It's also not Amazonian in that it's not data based (arbitrarily designating a certain percentage of employees that must be put on performance management isn't a data driven criterion) and it's not frugal (effectively forcing an individual out of the company in one division who would make the grade in another is either retaining someone who doesn't meet the bar or a waste of talent). The goal is to force managers to actually make the hard decisions about how their team members compare with each other (not everyone can be exceptional), but it has more defects than virtues. Replace it with a common comparison of each person against the bar for their position, based on data. The percentages that are assigned to each performance category will turn out how they turn out, but there will be an evaluation mechanism that's fair and frugal.


  5. Helpful (1101)

    "Exciting Work, Abusive Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineering Manager in Seattle, WA
    Current Employee - Senior Engineering Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 8 years)

    Pros

    Jeff Bezos and his "S-Team" are brilliant and continue to make great decisions for long-term growth.

    You work with smart people, you work on exciting projects, you are pushed to your limits...which can be rewarding when you accomplish great things. The diversity of the potential work and innovation can be very alluring. I've often called Amazon my "Sexy Mistress...she's emotionally abusive, but she's so sexy that I go back for more punishment."

    Cons

    The management process is abusive, and I'm currently a manager. I've seen too much "behind the wall" and hate how our individual performers can be treated. You are forced to ride people and stack rank employees...I've been forced to give good employees bad overall ratings because of politics and stack ranking.

    Advice to Management

    Don't pretend that the recent NY Times article was all about "isolated incidents". The culture IS abusive and it WILL backfire once stock value starts to drop. I'm an 8 year veteran and I no longer recommend former peers to interview with Amazon.


  6. Helpful (267)

    "We are now in a world where we are condescended to by our inferiors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than 5 years)

    Pros

    This company gets A list performance from C list employees. The culture is quick and hard charging. You are always working in relevant and meaningful projects.

    Cons

    Maybe because the company recruits C listers who have neither merit (intelligence, strategic vision) nor pedigree (academic or professional accomplishments), most of those who become successful do so in treacherous, low cunning ways.

    Imagine the Lannisters in Game of Thrones attacking the Starks in Game of Thrones; or Rawls and Burrell attacking McNulty and Daniels in The Wire; or Barrow and O'Brien attacking Mr Bates in Downton Abbey. This is every day leadership behavior at Amazon. The culture at Amazon is so infested with these middling talent weasels who have juked the stats and schemed their way to positions of power that new employees coming in actually start thinking that this behavior is normal and expected if you want to "manage people."

    The work itself was stimulating and fulfilling, but the sneering condescension of the d bags that cheated and skated their way through high school and party colleges, then just converted their winky nod nod good 'ol boy shenanigans into a "ask no questions, have no introspection" company culture have made manifest some of the worst criticisms of capitalism. Any left leaning political aspirant would look at this business organism and immediately have content to lash out against the corruption that can come in free enterprise where hard work is not rewarded, and the connected, incestuous, privileged class lounge their way to wealth while treating their employees and customers like some kind of filth their shoe picked up on the street.

    Advice to Management

    Bezos you bought the Washington Post and hired Jay Carney to be your PR head. There is nothing I can write here that you would deign listen to, because you are a hack. You must be mad that Expedia beat you to the punch and hired Chelsea Clinton to serve on their board of directors.

    For those grasping Weasels that have squirmed and back stabbed your way to success, you know who you are. You won't care what is written here because "You got yours, Eff them."

    For those truly diligent and hard working employees that don't want to believe the story from NY times that called Amazon a "Snake Pit" because you don't want to think you actually are involved in such a dystopian landscape of anti-business ethics: "Always yell with the crowd. It is the only means to be safe."


  7. Helpful (163)

    "Warehouse associate, full time for over two years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Warehouse Associate in Carlisle, PA
    Former Employee - Tier I Warehouse Associate in Carlisle, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Great starting pay and the ability to get raises very quickly. Full training in all areas are offered and if your willing to work hard and sweat everyday for 10 hours a day, 4 days a week, then this is the job for you. The 4 day weeks go by quick, it can be exhausting so proper rest and a healthy lifestyle will help you stay strong within this company. Beat benefits as well once you are a hired on as a full time employee.

    Cons

    After 3 years of working with the company you "cap out" at $15.75, meaning you can no longer make any more money than that as a tier 1 associate. Your expected to want to move up in the company and that is the only way to make a better hourly wage, by advancing into management and operations management positions if there are any openings.

  8. Helpful (175)

    "Great place to learn, churn n burn culture in finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Seattle, WA
    Current Employee - Finance Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    - super smart people, the best of the best from schools
    - if you get hired here, you will be hirable anywhere, recruiting process is tough
    - the pay is above average, probably 1.5 times elsewhere (but the expected results are 150% of elsewhere too)
    - lots of opportunities to work on new, innovative projects
    - cool SLU campus, lots of options for food and drinks after work

    Cons

    - frugality is taken to the extreme, only 2 weeks vacation, parking takes a year or more to get, zero perks (not even free Prime), no fitness allowance, poor 401k
    - your peers will stab you in the back, your manager will blame you for their errors, you can't trust anyone
    - people who throw others under the bus and take credit for other people's work get promoted
    - expectations 60 -70 hours a week, some teams expect Sunday to be an "in the office day", headcount never gets filled, teams are always short a few people but the work keeps piling on.

    Advice to Management

    The culture and reputation of amazon will never change unless you want it to and set the tone from the top. Try using some customer obsession with employees- as management, employees are YOUR customers. Making great products or margins is fine, but if you have a reputation/brand for treating people awful, then are you really a success? Also, there is visible lack of women or minorities in any leadership role compared to pretty much every other large company in Seattle. Seems like you have to try really hard in a city as diverse as this to be so undiverse.


  9. "Customer Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great work environment with great people

    Cons

    Long hours for not enough pay


  10. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Campbellsville, KY
    Current Employee - Anonymous Employee in Campbellsville, KY

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great pay, not much hard of work. A lot of great benefits!!

    Cons

    Some long hours but you will eventually get used to it!!


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