Amazon Reviews | Glassdoor

Amazon Reviews

Updated June 24, 2017
3,600 reviews

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Pros
Cons
  • Work life balance is a challenge (in 1724 reviews)

  • No work life balance around the holidays (in 376 reviews)

More Pros and Cons

  1. Helpful (3)

    "Easy come easy go."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Disapproves of CEO

    Pros

    Because Amazon is not focused on previous experience, it is easy to get hired right out of college. Amazon is an environment where you can easily grow and learn a lot.

    Cons

    Despite the above, Amazon has a VERY high turnover. This is due in large part to the fact that there is nowhere to advance to. It is virtually impossible to achieve meaningful advancement without leaving the company.

    Advice to Management

    Retention is currently the largest problem facing the company as it has very wide reaching effects. Something should be done to address this, as there is currently no sign that anyone even cares.


  2. Helpful (1)

    "An okay place to work, has it's issues, but also has its positives."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    Pros

    There are lots of varying opportunities, some really smart people, and the problems they are trying to solve are huge.

    Cons

    The management, lack of office space, the management, poorly executed products, insular teams that are so overwhelmed their first instinct is to push back on any request, lack of communication, lack of QA, no real documentation of any kind, and lack of a standard development platform.

    Advice to Management

    Promote and hire from within, don't be a jerk to other teams, own up to your software, look to the long term and not the short term.


  3. Helpful (1)

    "Amazon.com: you will learn a lot, but you will probably end up hating your job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Approves of CEO

    Pros

    You learn a lot. You work in small teams where you are an owner of your software. This means that you own everything, from writing the code to testing it to deploying and managing your fleet of machines. Depending on which team you are on, you will end up working with some cool technologies. This includes Amazon Web services (S3, EC2, SQS). You will most likely end up writing large-scale distributed systems.

    Like I said before, you will learn a lot. Depending on the team, you will not have support engineers or QA people to help handle operational issues and testing. You have to do everything yourself. This is a good thing, in that it gets you into the startup mindset.

    Cons

    You have to carry a pager to support your software. This means that you will be woken up in the middle of the night when you are on-call.

    Everything moves at glacial speeds. Projects that should take 1 or 2 months take 6 months. The bureaucracy is stifling, depending on which team you end up with. Any sort of project that requires work from multiple teams ends up progressing very slowly.

    Depending on the team, management can be very reluctant to approve of any clean-up work to improve legacy codebases.

    Pushing a new idea through is very difficult. I have tried doing this myself, only to be turned down. I have heard of many other cases where it takes up to 2 years to push a good idea through all the levels of management.

    Advice to Management

    Stop treating your employees like a commodity.

    Encourage innovation and encourage people having new ideas (as opposed to just saying you encourage this).


  4. "It's a love/hate relationship"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Manager in Seattle, WA
    Current Employee - Senior Business Manager in Seattle, WA
    Approves of CEO

    Pros

    Leading the market in innovation and constantly finding ways to bring savings and value to our customers. There are a lot of very bright people here that think out of the box to create value both short and long term. It's exciting to work for a company that truly has unlimited potential both today, and many years down the road. People here are relentless are driving internal cost savings that deliver value to our customers. On the flip side, others are relentless at finding new streams of cash by identifying underserved market segments or identifying completely new segments. It is invigorating being part of a very unique company.

    Cons

    Long hours, making tough choices on what gets delivered, complex systems. I've seen time and time again where managers try to push lower level staff to do more and more and more - and in many cases the staff members are incompetent beyond their original skill set. Not everyone here is a bright bulb and some are continually rewarded despite their lack of knowledge/skill/tact.

    Advice to Management

    Make sure your teams know and understand the vision and plan you are selling upwards - it helps buy in.


  5. Helpful (3)

    "Demanding and Intense"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Program Manager in Seattle, WA
    Current Employee - Senior Technical Program Manager in Seattle, WA
    Approves of CEO

    Pros

    It is the place to learn the the latest in customer centric web technologies and online retailing. It also pays very well.

    Cons

    Very intense and demanding environment. Expectations of employee dedication are very high and management does not respond well work-life balance requests. Management is very intense and has very high expectations of employees and does not respond well to mistakes. It is a low margin retailing company and the perks are very small compared to other high tech companies.

    Advice to Management

    Chill! Yelling and pounding the table in a way that degrades your staff does not make for a healthy work environment.


  6. "Great experience for n00bs."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Control Buyer in Seattle, WA
    Current Employee - Control Buyer in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    Pros

    Great learning experience. Great environment and culture.

    Cons

    Very high stress, Low salary pay and high turnovers.

    Advice to Management

    Should take some time and help out employees when they are overwhelmed.


  7. "Ultimately it's a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Approves of CEO

    Pros

    There are a couple of good reasons to work at Amazon. You'll probably see some of the same words used to describe other companies within the tech sector, smart, driven, intelligent colleagues. In general you get to work with smart people. Rarely have I met somebody who was incompetent working there. Inexperienced but never incompetent.
    For the right personality types, this is a way to experience start up life (wearing multiple hats, frugality) while also having a semblance of security. The company is still growing and Jeff is willing to make bold long term bets even if the stock market doesn't like the expense in the short term.

    Cons

    If you're looking for a startup, Amazon is not it. It acts like one but you're unlikely to strike it rich. It still has some of that chaotic nature from the hey day of the internet boom. But it is a mature company.
    For me the biggest thing is the pager, I like most aspects of my job but carrying a pager is really grating on me. We've gotten better but my patience with the pager has starting to wear thin. Not to mention a couple of breakdowns over the years. Amazon is a place where you can lose your work life balance unless you're strong enough to advocate for yourself.

    Advice to Management

    You're doing the right thing. As an owner, you guys are doing a great job. As an employee, I'm on the fence.


  8. "You'll always be challenged and empowered at Amazon, but make sure you take your career growth in your own hands."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Software Development in Seattle, WA
    Current Employee - Senior Manager, Software Development in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Amazon has consistently surpassed expectations and is one of the most exciting places to work for. As an individual Amazon greatly empowers the employees for decision making.

    Cons

    As a company Amazon has only recently started to really pay attention to invest in professional growth and career development. The amount of resource it spends on professional growth for employees is below the bar.

    Advice to Management

    In addition to work hard, have fun, senior management should also focus on employees' well being, and openly discuss work, life balance.


  9. "ok,,"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer II in Seattle, WA
    Current Employee - Software Development Engineer II in Seattle, WA
    Approves of CEO

    Pros

    the initial salary, signing bonus, and the stock is not bad. the people are generally pretty smart, projects are of interesting complexity.

    Cons

    no substantial salary increases after you are hired.

    Advice to Management

    the way to reward hard work is though annual raises. money talks.


  10. "Amazon.com A Innovative Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Lexington, KY
    Current Employee - Warehouse Associate in Lexington, KY
    Doesn't Recommend
    Approves of CEO

    Pros

    It's a growing company with a lot of new ideas and you get to make a lot of people happy.
    They are always looking for a way to expand and grow.
    Once you get your foort in the door as a manager you have a lot of room to grow.
    A wide variety of job titles.

    Cons

    Pay if you are a Teir 1 or 3 associate.
    It's a 10 year old company but still seems new at running things.
    Safety is only claimed to be its priority.
    As a ever changing company you can get lost day to day in decision making and changes.

    Advice to Management

    Act like you care about the employees go all out on occasion. Don't just give us a baked potato, we like butter and sour creame.
    Focus on safety not productivity.


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