Amazon Reviews | Glassdoor

Amazon Reviews

Updated May 27, 2017
13,655 reviews

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13,655 Employee Reviews

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Pros
Cons
  • Work life balance is a challenge (in 1688 reviews)

  • No work life balance around the holidays (in 370 reviews)

More Pros and Cons

  1. Helpful (12)

    "Less than human"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Competitive salary, emerging technology, smart people, dynamic work environment

    Cons

    Senior management has little idea of the corporate environment beneath them. The worst management experience I've ever encountered--bullying, lies and intimidation.

    Advice to Management

    Senior management at Amazon needs to improve the review process. False statements are given the same weight as valid ones-no attribution is required by senior management. Managment prefers to hear what they want to hear, instead of hearing the truth. This greatly complicates processes and adds unnecessary time to the development of effective processes. In my experience, Amazon gave me the experience of the worst boss I have ever had.


  2. Helpful (9)

    ""Do not waste your own time unless you flat broke""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Picker in Fernley, NV
    Former Employee - Order Picker in Fernley, NV
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I believe that company has no respect for it s employees nor does it have trust of its employees I felt obligated to show for work not compelled.

    Cons

    Everything about the company is a let down , I was promised great benefits only to told I had to pay for 80% after they hired me

    Advice to Management

    Get a new way of thinking get down with your low level employees attempt to grab some morale among our employees .


  3. Helpful (21)

    "Good if you have the personality for it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Profitable company. Things move fast. You can see your code changes in production in no time. Looks good on resume. Cubes have a nice view if you get a lucky seat. Some, not all, of the technology is cool.

    Cons

    Obsessively driven co-workers with no lives.
    You will be expected to work 45-50 hrs a week just to keep up.
    October to Dec 25 is treated as crunch time because of the holidays.
    Mandatory Oncall from 1 of every 4 weeks to 1 of every 8 if you are lucky.
    Developers are 30% tech support for their service, 40% business analyst and 30% developer.
    You will spend far more time learning the intricacies of shipping boxes through UPS than working on "cool" things and you will be expected to feel passionately about those boxes.
    Standard "lean" process speeches from senior management over and over.
    Priorities change at the last minute.
    Chaotic undirected environment with everyone competing for air time.
    You have to learn a thousand buggy in-house made tools
    You will be a cog in the machine. Squeak and you will be replaced by a new college grad.
    There is a reason nearly everyone there is under 30, think about it.

    Advice to Management

    Treat employees like people not code. Give better bennefits (medical/dental premiums). Why cant we all have Kindles? Stop reading all the stupid lean manufacturing/six sigma crap and think for yourselves.


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  5. Helpful (24)

    "Horrible Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Large company, maybe a good place to start a career if you don't plan to stay too long.

    Cons

    Horrible experience. Nepitism, favoritism, lying, distrust, forcing out one employee after another. Seriously, I have never seen anything like it. Easily the worst employee experience of my career. Every three to six months management seems to pick a certain percentage of employees and force them out. These are quality, hard working, dedicated employees. Your manager will take credit for all that works well and zero responsiblity. Also will not support employees. Culture runs contrary to all modern management. Each quarterly meeting they have all of the new employees stand up, and 40% of the room stands. I thought it was impressive as it showed growth, but I suspect it is mostly turnover. Very very sad.

    Advice to Management

    Get a grip. Employees are the most valuable asset. Stop all dishonest practices. Look at who is leaving and who is being promoted and why. Bezos talks a good sound clip, but either has no idea what is happening below him or is well aware and doesn't care. Foolish arrogance.


  6. Helpful (9)

    "Company with great ideas but with mediocre middle and senior managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Seattle, WA
    Current Employee - Buyer in Seattle, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Working with very smart people. Recognition of the Amazon brand.

    Cons

    Very poor people skill from middle management. Difficult to be promoted based on work results alone; many promotions seem based on friendship rather than evaluating real talent.

    Advice to Management

    Be smart enough to see through the blah blah from good talkers and appreciate those who really do the work.


  7. Helpful (9)

    "Not a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in New Castle, DE
    Former Employee - Area Manager in New Castle, DE
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent Stock grants after 2 year mark
    A lot of exposure to LSS and Process Improvement

    Cons

    Extremely low pay
    Micro management by barely competent senior management
    Absolute lack of work/life balance
    Middle management and below treated poorly by the company
    Abnormally high employee turnover rate

    Advice to Management

    Too late to fix systemic problems


  8. Helpful (28)

    "Don't work here. Most difficult year of my life. During this time I had to go on a 1/2 dozen medications just to cope."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Forward thinking mentality. Customer centric. Smart colleagues. Good learning experience for how to be frugal, work harder than you ever have and get no feedback or praise in return.

    Cons

    The intensity would be too much for anyone to deal with. It is very normal for senior-management to yell at each other in large groups and employees. Managers get right in your face. I've always been on the top tier of employee reviews which doesn't matter. Everyone at Amazon is anxiously waiting to get out. So many statements and commitments were broken from the time I interviewed to the time I got the job. My boss changed his tune about almost every issue.

    Advice to Management

    Monitor your senior leadership. Encourage enthusiasm and happiness. Enforce a zero tolerance for hostile work environments. Be honest and straightforward.


  9. Helpful (20)

    "Amazon is a good place to get started, but once you have experience move on."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in New Castle, DE
    Former Employee - Area Manager in New Castle, DE
    Doesn't Recommend
    Approves of CEO

    Pros

    Pros

    For someone leaving the Military, Amazon was a good place to go. They aggressively recruit and find new talent. It made finding my job here very easy. The base salary is a good wage and if you plan on sticking around, the stocks and bonuses are very good. The company does grow every year so there are new opportunities elsewhere in the company if you are willing to move.

    Cons

    Cons

    There is a revolving door for both managers and hourly associates. The leadership structure is extraordinarily flat, leaving almost no room for promotion for the hourly associates. As for managers, a lot of their aggressive recruiting currently is focused almost entirely on MBA students who enter at the base management level and then get auto-promoted on a semi regular basis. This is as long as they don't screw anything up too bad.

       The 401K plan is terrible. It matches 1/2% up to 4% (in other words you put up 4% and get only 2% match). You are only vested in the plan after 3 years which is longer than the average young professional stays at a single job. When the annual review comes around and compensation is increased, it is always at the cost of another pay. So if you get more base pay, you get less in bonus or stocks and vice versa. The only way to make more then what you are currently making is to get promoted. As somebody on this site already mentioned, the only way for this to happen is to work so much and long that senior management feels sorry for you.

       The company also somehow manages to mess up the ramp up to the holiday season every year. Even though we have multiple planning meetings before and after peak, we are not able to staff correctly. It is mostly due to the companies unwillingness to have one extra employee rather than be short by 10. This leads to managers and associates alike getting burnt out during peak.

    Advice to Management

    Advice to Senior Management

    Communicate with your associates more. Rethink not having more intermediate leadership positions. These associates who fill new slots will get valuable leadership experience and will be monetarily compensated for their more difficult work. Then they might take more pride in their jobs and they will do them better. It could also lead to more internal promotions.


  10. Helpful (13)

    "Be Prepared To Do Your Worst Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Location, location, location - easy commute if you live in Seattle.

    Some smart folks working down in the "trenches".

    An "OK" job for someone right out of school, and never experienced anything better. But a <b>horrible experience</b> for a seasoned professional.

    Cons

    Multiple projects mislead by mid to upper level management who had no idea what they wanted. Really guys, can you waste anymore of my time on such a simple project?

    Upper management caving to whims of executive management during project reviews - upper management would say one thing during a team review and do a complete 360 during executive reviews.

    A dry, sterile work environment…not a lot of happy folks to deal with on a daily basis. A fair number of personality challenged individuals.

    Archaic publishing systems and mediocre hardware provided to employees.

    Advice to Management

    If you are going to hire experienced employees, please stop with all the micromanagement. This is so very wasteful.


  11. Helpful (13)

    "good company, terrible managers, worthless HR."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vendor Manager in Seattle, WA
    Former Employee - Vendor Manager in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    bands come by and play conference rooms promoting CD's. author's come by and do book signings for employees. free crap supplied by vendors.

    Cons

    Amazon.com treats its employees like dirt. i worked in retail downtown [seattle] for several years. i started when the economy started going south and watched the company change with it. you got a really good sense from management that if you didn't like the way you were treated, good luck finding another job. and better get used to having your blackberry on 24/7.

    the problem is simple = poor, untrained managers. some of the worse i've ever experienced. amazon corporate is not large. middle management in seattle is only a few people removed from jeff bezos and his "S-team". if you are some joe-blow manager at amazon you are within reaching distance of being a millionaire (stock, not salary). they are the problem and the rest of the staff suffer because of their desire to be noticed by jeff.

    the turnover rate at amazon is ridiculous. it's so bad the SDE's created something called the "old fart tool" based off your employee ID so people that have been there a while can verify just how lucky they are. i checked mine at 20 months in, 4 months before being let go and it showed that of all the people hired AFTER me, 32% were still employed. 80%+ of the company has been there less than five years. what does that say?

    oh and HR is a joke. if you have any problem with anything at amazon don't think for one second HR is there for you. they are there strictly to protect management from lawsuit. period. they are as effective at human resources as the management is at managing.

    i'd be willing to bet most of the positive reviews on here are new employees or the managers i refer to above.

    Advice to Management

    i don't know what to say. jeff and the S-team seem so far removed from what goes on in the cubes of the TCC. it would be nice if they stopped the mandatory turnover and let employees turn off their blackberries once in a while. it would be nice if jeff made his managers treat people like human beings. Jeff you should realize that excessive turnover is a sign of a problem right?


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