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Amazon Reviews

Updated January 16, 2018
18,987 reviews

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18,987 Employee Reviews

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Pros
  • Learn a lot and good work office (in 445 reviews)

  • I feel empowered working at Amazon and I have a great work life balance (in 382 reviews)

Cons
  • While my work-life balance is great - others are having a different experience (in 2077 reviews)

  • No work life balance at the FC, unless you are senior level (in 436 reviews)

More Pros and Cons

  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Pune City (India)
    Current Employee - CSA in Pune City (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Good work life balance,Good bpo environment,meals and transportation.

    Cons

    Salary issues, qualification and tenurity is not considered while promotion, Not a employee centric company, job security

    Advice to Management

    channelize Promotions and salary and compensation benefits.


  2. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Chennai (India)
    Current Employee - Team Lead in Chennai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Pays good for overtime done based on the process and department. No dress code

    Cons

    Top management doesn't look the employees but they think of slaves instead.

  3. "Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in London, England (UK)
    Current Employee - Marketing Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    -Autonomy and a lot of responsibility to shape strategy
    - Fast paces and lots of opportunities to take on project work
    - Willing to test and prove out new ideas
    - Competitive salary of 48k + ~30k in shares

    Cons

    - Small budget
    - Automation continually changing roles and responsibility


  4. "Fast-paced and not a place for complacent people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    Great people working in Amazon, some of the brightest minds and personalities out there.
    Challenging and sometimes fun work in an extremely fast-paced environment.
    Great work/life balance if you set that boundary for yourself.
    There are great golden handcuffs with the RSUs when you start.

    Cons

    Challenging work in an extremely fast-paced environment, it's not uncommon for the goal of your project to change just before you hit the finish line, but that's part of what makes this a great company to work for (and that's the case at most other companies I've worked at as well to be fair).
    The annual compensation increase is deplorably pitiful, especially when compared to the process you're required to go through for the end of year review. There is no year -end/holiday bonus, and the employee discount is a bit of a joke.

    Advice to Management

    Compensation levels for annual reviews need to be tripled to cover cost of living increases.


  5. "Forefront of the Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learn something new everyday. Work hard and have fun culture.

    Cons

    Work life balance is always challenging. Such is life.

    Advice to Management

    Great job getting us through peak season.


  6. "Great place to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Support Engineer in Dublin, Co. Dublin (Ireland)
    Current Employee - Cloud Support Engineer in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    good salary
    great opportunity to learn
    very helpful team members
    friendly managers
    good work/life balance
    right amount of flexibility
    a lot of new challenges

    Cons

    your metrics depend on customer rating, which does not reflect the quality of your work. Customer are not generally happy when they open a case because it means there is an issue. So most of them don’t give any ratings, and some of them give a bad one because they are angry with the issue they are having and not the quality of your correspondence.

    Advice to Management

    Employee’s performance should not depend on customer’s ratings because they are random


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Specialist in Hyderabad (India)
    Current Employee - Quality Specialist in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    The environment in which we work will be really very encouraging. We can get a constant guidance for improving our skills. career path and growth will be based on performance.

    Cons

    it depends on individual evaluation.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager Learning Experience in Hyderabad (India)
    Current Employee - Senior Program Manager Learning Experience in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Good work life balance.
    Employees are empowered to make decisions.
    Transparency.

    Cons

    There should be employee discounts for India employees as well.


  9. Helpful (3)

    "Good Benefits, breaks your body"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AFE Associate in Middletown, NJ
    Former Employee - AFE Associate in Middletown, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Excellent benefits from day one

    Cons

    Extremely bad working conditions. Worked 108 hours the week before Christmas. If you get injured they immediately treat you like the enemy.

    Advice to Management

    Treat people with respect and like human beings


  10. "Excellent Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ad Operation Associate in Bengaluru (India)
    Current Employee - Ad Operation Associate in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I am working in amazon around one and half years feel like still day one. Job secure is 200 percent there is no layoff in this company until you are not doing any error

    Cons

    I dont think so there is no downside in amazon

    Advice to Management

    I dont have knowledge to advice to


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