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Amazon Reviews

Updated June 23, 2017
3,598 reviews

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3,598 Employee Reviews

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Pros
Cons
  • Work life balance is a challenge (in 1709 reviews)

  • No work life balance around the holidays (in 374 reviews)

More Pros and Cons

  1. "Entry Level - No Stability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fashion Specialist in Seattle, WA
    Former Employee - Fashion Specialist in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Great networking, talented co-workers, beautiful campus.

    Cons

    Unable to interact with coworkers, repetitive work task, no clear communication from management, work on holidays, weekends and overnight, frequent changes with no accommodations, little vacation time unpaid, no benefits other than those given by recruiting agencies, no interaction with management, little growth opportunities.

    Advice to Management

    Raise morale by taking ownership for changes, keep people's lives into consideration when making changes. Be honest.


  2. Helpful (3)

    "Complex, conflicting, and dynamic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 10 years)

    Pros

    Merit based advancement - but only one kind of merit
    Never bored - always something new
    Customer obsession is real (really!)
    Freedom to shape your own way to get stuff done
    Pay is some of the best out there
    Stock price

    Cons

    A33h0les are tolerated as long as they get stuff done - terrible for morale
    Promotion is often based on being 'yes-men' and creating the appearance of getting stuff done rather than ability to drive true, lasting outcomes.
    No matter what you do it's never enough - save millions and barely get a nod
    Customer obsession doesn't apply *within* the company
    Very little support for career growth, feedback, mentorship
    Will eat you alive if you aren't careful
    External rhetoric about what a great place to work is largely marketing BS
    Teams disintegrate on a regular basis - constant flux and change - not always for the better
    Much of the company runs on 'tribal knowledge' and when teams change all the wheels must be reinvented. Rinse and repeat.
    Don't come to Amazon expecting community
    Stock compensation means you only get paid for half your wage monthly, then the rest in 6 month increments so you work for half pay most of the time.

    Advice to Management

    Take customer obsession internal. Amazonians should treat each other like customers, but they don't.

  3. Helpful (1)

    "Too strict , the rate the expect you to work at isnt worth the pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Haslet, TX
    Former Employee - Anonymous Employee in Haslet, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Some of the pros at amazon warehouse is that they woild sometimes do Giveaways during lunch or for attendance .

    Cons

    The cons at amazon warehouse is that they expect you to work really fast 12 hours a day and expect younto meet a ridiculous rate ,picking is the worse position to be at because they can fire you so easily just by building a paper trail of write ups , beng late from break not moving fast enough anything. They constantly hire and fire people in cycles to avoid covering their "great" health insurance.


  4. Helpful (2)

    "Fulfillment Center Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Miami, FL
    Former Employee - Fulfillment Associate in Miami, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon (More than a year)

    Pros

    Easy job, kind managers, helpful staff

    Cons

    Work overtime often, not much room for growth, low pay


  5. Helpful (3)

    "Easy, opportunities for OT as a part timer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Irving, TX
    Former Employee - Fulfillment Associate in Irving, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Physically demanding but generally easy work. If you showed interest or simply asked for it, you had opportunities to learn to do other tasks besides the general associate scanner job. I liked how they worked with my schedule and let me come in a little later 2 days out of the week since I was traveling from school in Arlington to Irving.

    Cons

    Peak season really brings out the worst in management as they scramble and yell in order to meet quotas. Instead of offering more overtime to experienced associates their solution is to hire badly trained seasonal staff who end up clogging the well oiled machine.

    Advice to Management

    Your employees are people, not robots. Also, train your seasonal employees as well as you train your permanent employees. And train them AHEAD of time. Not two days before peak.


  6. "Hard work, great pay and not that fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Ruskin, FL
    Former Employee - Operations Manager in Ruskin, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than 5 years)

    Pros

    Compensation and benefits are hard to beat.
    People love Amazon and want to hear more about your job.
    Amazon will promote you quickly if you are wiling to commit and stay committed.

    Cons

    Work / life balance is very poor and holidays don't exist with the family due to Peak season.
    External people are frequently hired to fill spots that could be filled from within the organization but Amazon caps how many people can be promoted. People wait too long to get opportunities they've earned.
    Senior management have the same message... "do this as long as you can stand it for the money". They don't like the demands and politics either.
    People are rewarded for going against standard work and even the team direction as long as they are successful in the process.


  7. "Software Development Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer in Seattle, WA
    Former Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook

    Pros

    Great pay and location. Great place to learn new tech and get experience.

    Cons

    Extra work always given, should be ready to put in long hours.

    Advice to Management

    Plan better around recruitment and work distribution in the teams.

  8. "Facility closing and no information of employee transfer status"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler in Seattle, WA
    Current Employee - Part Time Package Handler in Seattle, WA

    I have been working at Amazon part-time

    Pros

    Opportunity to work full time if transfer request is accepted

    Cons

    No local management and HR engagement as to the status of employee transfer.

    Advice to Management

    Massive hiring is being conducted while current employees are in limbo ofthe status of the transfer request. Take care of current employees and be Fair.


  9. Helpful (1)

    "Paid to get fit; Lost 15 pounds in the first few months."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Center Associate in Phoenix, AZ
    Former Employee - Fulfillment Center Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Excellent benefits -- as long as you are hired directly by Amazon, not a temp agency.
    Four 10-hour days, which means three days off every week.
    Great exercise as a picker -- walking 10-15 miles per shift. Everyone hired at the same time as me went down several sizes in the three months.
    Pay is above minimum wage, which is good for a person of no previous experience.

    Cons

    Workers are treated somewhat like robots, in that their value is directly related to their ability to "pick," "pack," or "stow" according to the rate established by mgmt.
    If you don't "make rate" you get a write-up. I saw many, many workers reduced to tears over write-up and feeling like they were about to be fired. High turnover and low morale seemed prevalent.
    "Peak" season (Nov/Dec) means working 60 hours per week. I didn't mind this because it meant more pay, but a lot of people complained about the mandatory overtime. Just know, going in, that this will be expected.

    Advice to Management

    Working at Amazon can be grueling and demoralizing, but I don't know how it could be changed and still provide customers with the fast service we have all come to expect when ordering online.


  10. "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Picker in Dinwiddie, VA
    Former Employee - Order Picker in Dinwiddie, VA
    Recommends
    Neutral Outlook

    I worked at Amazon full-time (More than a year)

    Pros

    Real benefits, voluntary overtime, fixed work week, stock options, your dating life might improve?

    Cons

    They tell you're going to walk 10 to 15 miles a shift and they mean it, peak season is hell, you won't even feel the AC, everything is repetitive

    Advice to Management

    I don't know, your life seems pretty crappy too


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