Amazon Reviews | Glassdoor

Amazon Reviews

Updated April 25, 2017
12,262 reviews

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12,262 Employee Reviews

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Pros
  • Learn a lot of things and good working environment (in 335 reviews)

  • There are a lot of smart people in aws (in 753 reviews)

Cons
  • Work life balance is a challenge (in 1487 reviews)

  • No work life balance around the holidays (in 317 reviews)

More Pros and Cons

  1. "Ok job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Amazon (More than a year)

    Pros

    Some advancement, 3 days off

    Cons

    Management needs more experience, too many policy changes


  2. "High stress, large responsibility, pay could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bengaluru (India)
    Current Employee - Anonymous Employee in Bengaluru (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You will learn to be a master multitasker, think under lots of ambiguity, take quick decisions

    Cons

    Less focus on brainstorming and process improvements, more on getting things done


  3. "Warehouse- Picker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ontario, CA
    Former Employee - Anonymous Employee in Ontario, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Good pay good hours Good management

    Cons

    Stale Environment
    Boring
    Hot warehouse environment
    too much walking!

    Advice to Management

    sector off the warehouse more smaller sections would raise pick rate and employees wouldn't have to walk as much.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Best place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    5 days 9 hr job weekend off. Great package and incentives

    Cons

    No cons whatsoever at Amazon

    Advice to Management

    Keep up the good job


  6. "Development/Improvement List - Manager's secret weapon against Engineers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Manager in Seattle, WA
    Current Employee - Senior Software Development Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Good pay
    Challenging Engineering problems to work on

    Cons

    Development/Improvement list which is invisible to employees. Only managers can see it and can add anything to it. They often does that to keep you in team. If you try a change, this will be communicated to your hiring manager and almost all times hiring manager will be reluctant. So please managers in ALL means or you will be !@#$%^

    Advice to Management

    You guys @#$%


  7. "Worse place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stower in Murfreesboro, TN
    Former Employee - Stower in Murfreesboro, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Befits start on first day and there is very little supervision. Pays pretty good and you get ot.

    Cons

    You are time tracked, so if you have to go to the bathroom or move to a different area you have to hurry. It's hard to find a supervisor or a manager if you need them.


  8. Helpful (4)

    "Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in West Palm Beach, FL
    Current Employee - Customer Service Associate in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Work from home
    Able to pick your own hours when shift bids are available
    Team chat rooms to help while you work in case you get stuck with a strange issue
    Health insurance

    Cons

    TERRIBLE PAY! Its honestly a joke. They want us to be the backbone and keep all the customers happy but pay garbage. They call you out for any little mistake, you get verbally abused by customers, have to keep them all happy so amazon keeps raking in the money while you are counting your pennies and working long hours, weekends and holidays.
    You get moved up to other positions were you basically take more verbal abuse and get paid the same!
    No motivation...been here 1 year and have changed positions 4 times and have only had a 25 cent pay increase. Depressing to think of all you take for what you get.

    Advice to Management

    PAY YOUR CUSTOMER SERVICE AGENTS MORE! They are the reason your customers end up happy. If you only knew how many times we are insulted and have to sit and smile and take it. Then we make them ALL HAPPY because thats the motto...we keep YOUR company running for pennies. Appreciate us more...forget your 10% employee discount....How do you expect a person to provide for a family with this pay?!?!


  9. "Eh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time

    Pros

    $10/hr is pretty nice, I guess.

    Cons

    There could be a bit more help in training.


  10. "Hired but no work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prime Now Associate
    Former Employee - Prime Now Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time

    Pros

    I don't have any pros about this company. Getting hired was exciting, I guess.

    Cons

    I was hired back in January and never got an orientation date or start date. I was really looking forward to working with Amazon and had quit my last job after I was hired. Three months later I receive an email to go back into Amazon corporate to start the process all over again.

    Advice to Management

    When you hire a group of people, make sure you're serious about it.


  11. "Customer Service Associate- Reserve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative -reserve in Acworth, GA
    Current Employee - Customer Service Representative -reserve in Acworth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    You make your own schedule. Excellent online environment in chat rooms and social media. Leadership uses constructive criticism. Work from home

    Cons

    Personal technical/internet issues prevent you from working and you get infractions that can ultimately cause you to lose job for problems outside of your control. You also, don't get paid while troubleshooting beyond 5 minutes.



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