Amazon 11,509 Reviews | Glassdoor

Amazon Reviews

Updated February 25, 2017
11,509 reviews

Filter

Filter

Full-time Part-time

11,509 Employee Reviews

Sort: Popular Rating Date

Pros
  • Learn a lot of things and good working environment (in 320 reviews)

  • There are a lot of smart people in aws (in 727 reviews)

Cons
  • Difficult to maintain work life balance (in 1431 reviews)

  • No work life balance around the holidays (in 310 reviews)

More Pros and Cons

  1. Helpful (8)

    "no respect"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Lewisberry, PA
    Current Employee - Warehouse Associate in Lewisberry, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    the pay is ok, but you are treated like crap. there is favoritism no matter what.

    Cons

    favoritism.
    leadership is not positive.
    reviews are not done properly
    you get told youre going to get written up for behavioral issues for using personal time in the morning, rather than in the evening.
    they dont actually know how hard you bust your ass, and their computers dont calculate rates correctly.
    you get treated like a child, and that you are their pet.
    they threaten you with your job in different situations

    Advice to Management

    become more employee eccentric as well. talk to employees like they are on the same level as you and get off your high horse.


  2. Helpful (4)

    "Jeff Bezos is a genius and a visionary"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    Pros

    Jeff Bezos has a great vision.
    These are the smartest, most motivated, and professional people that I have ever worked with.
    Amazon puts the customer first.
    There are a bunch of great projects to work on.

    Cons

    Work style is confrontational.
    Entire company is micromanaging everyone else.

    Advice to Management

    Great future vision for customers.Review the culture so that employees feel secure enough to take risks to improve things.


  3. Helpful (21)

    "Not So Glamorous"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Fernley, NV
    Former Employee - Area Manager in Fernley, NV
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent pay, decent benefits. You can move up in the ranks if you are willing to throw people under the bus and use buzz words such as green-belt, six-sigma, standard deviation even though you don't really understand them completely.

    Cons

    Company motivates employees with fear and pressure. Senior management pressures associates and managers to just get the job done without offering any help or guidence. This is because the system is broken and they don't have the answers either. But instead of realizing this, they will throw you under the bus any chance they get because they fear for their reputation.

    Because the business model of Amazon includes very tight margins on their products, the company tries to save money everywhere; as a result, the facilities are run like sweat shops and associates are treated like slaves. In addition, equipment is very rickety and often creates safety hazards for workers.

    While the pay is decent, as a manager you will end up working so much overtime that your salary will be comparable to an hourly associate's (again, part of the business plan to cut costs). The retention rate for Area Managers is ridiculous--something like 2-3 months. And the reason they like to hire military is because they know veterans are likely to put up with more crap than their civilian coutnerparts. My guess is if they didn't hire military, the retention rate would be right at about 1 week.

    Don't be fooled by the name Amazon and the appeal that it seems to carry because it is an "innovative" dot com company. Instead, think "Online Walmart" who is actually one of their biggest (if not biggest) competitors.

    Advice to Management

    There's really no hope. My advice would be to get a new job if you believe in karma or would like to have a clear conscience.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (29)

    "Worst Place to Work Ever!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Seattle, WA
    Current Employee - Merchandising Specialist in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You can bring your dog to work, you can work from home (sometimes)--which you will be doing ALL the time (NIGHTS and WEEKENDS.)

    Cons

    Management on ALL levels are horrid! You are just a number and unless you brown-nose, you will go nowhere. You will be working at MINIMUM, 55-70+ hours a week (NO work/life balance). You end up spending your valuable time having to constantly train new employees because of the 70% attrition rate.

    Here's a simple breakdown for you:
    -Benefits are poor
    -No work/life balance
    -No respect at all
    -You are just a number
    -You will have no social life
    -You'll be thrown "under the bus" by your peers and management
    -Don't expect to be at Amazon longer than 2 years
    -Discount is a joke

    Amazon is not the "great" place everyone thinks it is. Yes, they treat their customers great (for the most part,) but they treat their employees like dirt. I don't know many people that have been here longer than 2 years--it's a rarity. It's basically like working at Wal-mart, but online.

    Advice to Management

    I read a previous post suggesting Amazon employees should form a union. I STRONGLY agree with that suggestion!

    Not everyone you hire is a leader. Let them excel in what they are good at. You are pushing out some fantastic employees. I have witnessed on my team at least a 70% attrition rate in the last 2 years alone. Value your employees, after all, YOU were part of the decision making in hiring these valuable employees, see them for their qualities and what they bring to the team.

    The hiring bar at Amazon is EXTREMELY high to begin with, since the attrition rate is always 50% - 70%, management should realize that their employees ARE valuable and worthy, management should trust their original reasons for hiring them in the first place!

    Oh, and the review process is unbelievable! Expect to be working on your self-review from mid-January to early-March, plus you'll have to do an upward review of your manager (watch out--if you give your manager a poor review, expect to have retaliation), and at least 3-10 peer reviews!

    Please allow a work/life balance, it is seriously lacking.


  6. Helpful (11)

    "Video On Demand, a horrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical in Seattle, WA
    Former Employee - Senior Technical in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    10% employee discount on first $1000 dollars spent.

    Cons

    Don't know where to begin. Let's see:
    Insecure and incompetent manager, focused on his own survival-get rid of anyone who might make him look less experienced or anyone who challenged his way.
    Manager took others work and used it as his own
    Slow and painful build experience
    Middle & upper management, a bunch of "yes men". Oddly enough, no women in upper management...hmm...Really?
    No one very passionate about what they are doing - people in in the group were either unhappy or pissed off, but not passionate.

    Advice to Management

    Start walking the walk. Take responsibility for your own mistakes.


  7. Helpful (7)

    "I would strongly advice against this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving in Phoenix, AZ
    Former Employee - Receiving in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is a good temporary job, but the staffing service they use leads alot to be desired. There were times to get in overtime.

    Cons

    High turnover for Human Resources, management and general employess. Why does Jeff Bezos treat people this badly?? Churn and burn.

    Advice to Management

    Change the atmosphere to be people friendly, what goes around does come around. Quit having favoritism in the workplace, need to monitor their employees more. Need to have outside security for the various cars that have been broken into.


  8. Helpful (9)

    "High potential to be a great place to work, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cs MANAGER in Grand Forks, ND
    Former Employee - Cs MANAGER in Grand Forks, ND
    Doesn't Recommend
    Approves of CEO

    Pros

    Great business model - customer satisfaction, wide variety of products, lowest prices, and convenience. That combination is hard to beat when executed well. Casual dress code is awesome (jeans, t-shirt, flip flops, baseball cap). Company profitability and stock price has performed well. The company is finally trying to improve their work culture and make it a decent place to work.

    Cons

    Upper management leaves a lot to be desired. They only know how to manage up and are not supportive of direct reports, causing a lot of potential leaders to make quick exits or end up failing. Lots of managers and leaders chasing AMZN stock, frequently checking the price throughout each work day. There is very little information sharing passed along, making it hard for new hires to quickly acquire the "tribal knowledge" necessary to do their jobs.

    Advice to Management

    Invest in professionally developing the managers so they can become good leaders. Turn the "dog-eat-dog" culture into a more supportive one. Rein in the frugality so employees don't have to purchase the office supplies and furniture they need at their own personal expense. Address the work/life balance problem head on. Focus on reducing the high turnover rate instead of ignoring it (when employees resign to go work at other companies, try finding out why instead of getting upset about it). Recognize and praise a job well done. Challenge MBA's and other skilled leaders with meaningful work, and reduce the tactical workload to a more balanced level.


  9. Helpful (11)

    "Unfortunately the company does not invest in their employees and leadership is not positive."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Seattle, WA
    Former Employee - Product Manager in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    Pros

    It is a large profitable growing e-commerce company- great experience to see how a company like this operates. It is in a great city- Seattle- with locations all over the country and the world.

    Cons

    Poor leadership - a culture of distrust and mean-spirited competition vs. healthy teamwork and all striving for similar goals to advance the company. Instead there is manipulation- dishonesty, and backstabbing that runs rampant within the ranks.

    Advice to Management

    Listen to your employees- realize that you are a growing company but you cannot treat employees as disposable resources forever. Even though there is a large talent pool applying the attrition rates are phenomenal and while employees don't want to leave the culture can be so detrimental that they get to the point of no other option. If a program was instituted to address this it could become one of the top places to work- but they are very far from that spot based on their past treatment of those going to work for the company.


  10. Helpful (9)

    "An amoral company whose employees have no work-life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Merchandiser in Seattle, WA
    Former Employee - Site Merchandiser in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They pay well. The email targeting is fascinating.

    Cons

    There is absolutely zero work-life balance. Pressue from management is extreme, and every department is horribly understaffed. Every employee has far too many deliverables to learn anything here; You simply get plugged into a system and have to work as hard and as fast as you can.

    If you are the kind of person who values a life outside of work, avoid this company at all costs.

    Advice to Management

    Learn to respect your employees. Right now you treat everyone as if they are disposable and there is no effort made to respect a work-life balance. Eventually this will catch up with the company.


  11. Helpful (3)

    "Chaotic and disorganized work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Engineer in Seattle, WA
    Former Employee - Quality Assurance Engineer in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    Pros

    Sexy, well known entry on my resume.
    World class services to the world.

    Cons

    QA role not valued.
    Chaotic prioritization.
    Inefficient and error prone processes.



Showing 11,509 of 12,543 reviews
Reset Filters