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Amazon Reviews

Updated April 29, 2017
3,408 reviews

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Pros
Cons
  • Work life balance is a challenge (in 1649 reviews)

  • No work life balance around the holidays (in 364 reviews)

More Pros and Cons

  1. "Learned a lot, experience depends on your team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Development Engineer Intern in Seattle, WA
    Current Intern - Software Development Engineer Intern in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon as an intern (Less than a year)

    Pros

    Flexible hours. Lots of resources. Housing paid for. Free bananas.

    Cons

    work/life balance. high expectations. lack of communication. isolation. slow progression. frugal.


  2. Helpful (3)

    "It's not what you think it would be like"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Assistant in San Bernardino, CA
    Current Employee - Senior Human Resources Assistant in San Bernardino, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Compensation (wage--only when non-exempt because of OT; generous stock allotment), a credible company, affordable insurance benefits, 10% discount on items shipped and sold by Amazon. They hire alot of veterans and new college graduates.

    Cons

    Excessive overtime, minimal work-life balance, and not as many perks as you would think. If you are chosen to work nightshift, you basically wake up, go to work, leave work, sleep, and go back to work. During PEAK season (Thanksgiving to Christmas), the stress is even higher and hours are even more crazy. Everyone is required to work 6 days straight, associated and HR included. During this time it is not uncommon for managers to work 8+days straight. The fulfillment center environment is extremely different than the Seattle Corporate HQ that most people envision working at Amazon would be like. Their tuition reimbursement program only covers up to an Associate's degree on most popular fields of study. Stocks don't vest fully until after 4 years. 20% vests after the first year, then only 5% every 6 months.


  3. Helpful (1)

    "Different Groups, Very Different Cultures"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Manager in Seattle, WA
    Current Employee - Information Security Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Unparalleled scale and thus unparalleled challenges. The customer focus is pervasive and the sense of urgency to execute well is constant (and not a bad thing). Work/life balance is often reasonable, though workaholics are not necessarily discouraged.

    Cons

    The culture, depending on the group, can be abrupt. Not overtly rude, just not overly-concerned with kindness. Hiring by many managers is conservative, partially due to their lack of experience, and thus taking chances is discouraged.

    Advice to Management

    Encourage middle managers to think outside the box and take chances. Mentor younger managers to understand how to better gauge candidate's backgrounds and experience for hard-to-fill positions.


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  5. "Current"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Joliet, IL
    Current Employee - Anonymous Employee in Joliet, IL

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great benefits and lots of perks

    Cons

    The Distance to facilities are far.

    Advice to Management

    Treat every one fairly regardless of race, gender and/or previous mishaps.


  6. Helpful (1)

    "Amazon Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Middletown, DE
    Current Employee - Area Manager in Middletown, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Ability to move up quickly, great pay, three day weekends

    Cons

    Long hours, a lot of responsibility


  7. Helpful (1)

    "It pays the bills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    benefits are amazing, schedules can be good if you get on the right one

    Cons

    management has no idea what they are doing, once they find you are good at some you are stuck there with no chance of moving away or up

    Advice to Management

    listen to employes


  8. "not that great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Avenel, NJ
    Current Employee - Warehouse Worker in Avenel, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    the people there are very helpful and friendly
    decent pay (however i work there while hired under a temp agency)
    offer lots of over time (not mandatory, have to sign up for the days you want)
    most of the work there is pretty simple
    great way to lose weight if you are lazy about going to the gym

    Cons

    15 minute break, takes 5 minutes to get to break room, 5 minutes to get back to work station. although the 15 minute break you get paid for.

    they run on a flex schedule meaning they can flex up or down. depending on how many packages need to be scanned per shift they will either add up to an hour to your shift or let you leave up to an hour early, most of the time they add 45 minutes or an hour to your shift. so if you are someone looking to work only 4 hours a day then this is not for you.

    they changed shift times regularly. for instance when i started working there i had to clock in at 6 am. then couple months later they changed it to 6:30 am. this is bad for college students that need to make it to class in time. after peak season they changed it back to 6 am.

    doesnt matter how good you are at any position you are working in, if you dont kiss up to management, odds are they will ask you to work somewhere else in the building, depending on where its busy the most. so if you like scanning boxes but the managers have no idea who you are then be prepared to get ask to move somewhere else such as unloading a truck.

    there are 2 break rooms, 1 in the front and back of the building. unless you know which side of the building you will be working at then i suggest not bringing any lunch. if you bring lunch and put it in the fridge in the front break room and end up getting asked to work in the back of the building. come break time you have to walk all the way to the front and that just leaves no time to eat and get back to your work station.

    the managers there are pretty stupid and definitely lazy although there are a couple managers who do work pretty hard. most of them (ones with a green vest) are pretty lazy and clueless.

    management picks favorites, by what i mean is. lets say you and another person are scanning boxes. if a manager comes over and that other person just happens to be friends with that manager then be prepared to get moved. it doesnt matter how good you are at whatever position you work in, they pick favorites and wont ask someone they know to move somewhere else even if they suck at what they are doing.

    it is very tiring work if you are not used to walking and standing for long periods of time, or lifting heavy boxes frequently.

    Advice to Management

    stop being so lazy and pay attention to whats really going on around. it would also be nice if people other than the ones scanning got rewarded for the hard work they put in.


  9. Helpful (1)

    "Not Bad Not What You Expect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Carteret, NJ
    Current Employee - Area Manager in Carteret, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon (More than a year)

    Pros

    Good money and long term benefits. If you have a good ops things are outstanding.

    Cons

    Can get very boring and repetitive. Being held to standards out of control. Holiday season sucks.

    Advice to Management

    Show interest in developing your manager, not just concerned about rates


  10. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Seattle, WA
    Current Employee - Project Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Amazon is a fast pace and high energy environment. Amazon hires talented individuals that are driven and capable of moving quickly in an agile setting. Lots of opportunity for growth as the company continues to dominate all things retail. Opportunities in the US and globally are always available and Amazon allows you to move into other roles even if you have only been in role for less than 6 months.

    Cons

    -little to no focus on development, don't expect to get much feedback or career guidance
    -work life balance, expectation is to be "on" day and night
    -salary cap
    -benefits could be improved (childcare, healthcare, etc)
    -overall culture, there is room to improve culture and invest more in the employees as turnover continues to increase.


  11. Helpful (1)

    "Good. Can be overwhelming."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Seattle, WA
    Current Employee - Systems Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    You will be working on projects that support or challenge other industry giants. Most of the people I meet are interesting, intelligent and kind. There are many development opportunities for improving service offerings, infrastructure and tooling in an organization as diverse as this one. There is so much to learn here. Internal tech talks are frequent and informative. Most managers I have observed have been clear about expectations. Mine have appeared to be honorable, concerned for my development as an engineer and my well being as a human.

    Recent (early 2017) efforts to help identify and remedy work/life balance issues are relevant and effective.

    Cons

    Amazon is an orchestrated chaos with deep internal culture. It is not that this is bad or insurmountable but for most it requires about nine months to become acclimatized.

    As in many places employees must be aware of their need for life balance and can easily burn out.

    The Seattle housing market is not sane. Childcare costs are staggering.

    Advice to Management

    If the organization (AWS) can find ways to maintain its culture and efficacy while doing so diversification of operations geographically in the area would make it easier to find suitable candidates and work to relive the urban congestion that further growth in South Lake Union / Denny Triangle will exacerbate. Even just opening offices in Bellevue could help in terms of retention of employees who have families and those who might not otherwise be dissuaded by the job requirement of crossing Lake Washington to get to work in the morning. There are likely strong disaster recovery reasons to do this as well.


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