Amazon Reviews | Glassdoor

Amazon Reviews

Updated May 27, 2017
13,651 reviews

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13,651 Employee Reviews

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Pros
Cons
  • Work life balance is a challenge (in 1676 reviews)

  • No work life balance around the holidays (in 370 reviews)

More Pros and Cons

  1. Helpful (1)

    "Area Manager Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbellsville, KY
    Former Employee - Anonymous Employee in Campbellsville, KY
    Recommends
    Approves of CEO

    Pros

    Amazon.com is a great place to work due to its rapid growth. There are many opportunities due to the opening of new facilities nationwide.

    Cons

    Amazon.com involves a lot of extra hours with no overtime pay. The salary could also be improved for the amount of work that is put in.

    Advice to Management

    The management at Amazon is great since it allows employees to implement ideas without much resistance. The communication between various managers needs to stay at a high level.


  2. "Awesome place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Seattle, WA
    Former Employee - Software Developer in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Getting to work on new technologies, Flexibility in work environment. Genius people around you.
    Compensation given to the new developers

    Cons

    Clarity of job role. Communication with the management and peers.

    Advice to Management

    Just be more open to the employers , rest everything is amazing


  3. Helpful (4)

    "Great place to work .. if you are entrepreneurial but want the comfort of a big-company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Product Manager in Seattle, WA
    Former Employee - Technical Product Manager in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Strong culture of ownership - engineers support the software they create through an oncall rotation process. Note that different teams in Amazon - like any big company - operate differently, and some are much more mature than others. This means that even if you are more comfortable with structured processes, there are several places where you can feel at home and contribute meaningfully. Plus -- its a VERY high-energy place.

    Cons

    Strong focus on customers, sometimes at the cost of employees. Benefits package could be better, and work-life balance is really up to you. Mostly, since we are a 24x7 internet retail site, be prepared to be up some nights and weekends firefighting technical issues, dealing with clients or addressing management's questions on product performance.

    Advice to Management

    Try to avoid some of the thrashing that is typical of Amazon's culture. Also, increase focus on employee welfare now that you have the size to be able to do so.


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  5. Helpful (6)

    "It is what you make it - lots of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Seattle, WA
    Current Employee - Product Manager in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    This job is challenging and rewarding but be prepared to bring your A game. It is self directed and you will need to be able to work without a lot of management.

    Cons

    There are some politics and a lot of vying for recognition. There is also a wealth of information inside the company but due to the sheer scale you will probably be on your own as far as discovering all of it.

    Advice to Management

    You spend a lot of time bringing in qualified and talented people. The interview and hiring process is intensive & there is HR support the whole way. Once the person is hired the HR support ends abruptly and the transition is a little stark. It might help have the HR help to transition for a week or two (or even introduce themselves in person).


  6. Helpful (7)

    "Controlled Chaos -- And I Love It"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer II in Seattle, WA
    Current Employee - Software Development Engineer II in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Amazon still totally feels like a startup. There's way too much work, way too few people, and endless opportunities to improve things and make a difference. Fortunately the management is good at understanding that they need to balance projects as well as people, so you're never going to be forced into overtime you don't want to do. Working here is a total blast, the pay is good, and the people are awesome.

    Cons

    The chaos can be a bit confusing if you don't enjoy working in that type of environment. It's a very fast paced place, and you have to understand how to balance competing demands for your time and make judgment calls for yourself on what your time is best spent on.


  7. Helpful (3)

    "Challenging, interesting, exhilerating"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Seattle, WA
    Current Employee - Senior Systems Engineer in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Engineering decisions are bottom up, not foisted upon from top managment, you get to choose what you think are projects that make for a better customer experience, and also make your life easier. The people who one works with make all the difference, the people here are bright, and friendly. The customer obsession thing is not a lie, which is somewhat refreshing after money grubbung at other firms.

    Cons

    The operations burden can occassionally be a drag. And _everyone_ has an ops burden. Carrying a pager, and being a front line engineer has its pros -- interesting problems, triaging and diagnosing on the flyt -- but it can also be very tiring at the end of e week on call. When deadlines approach, there are times when one does spend more time at work than usual.


  8. Helpful (3)

    "Great Job, Not For Everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Fernley, NV
    Current Employee - Area Manager in Fernley, NV
    Recommends
    Approves of CEO

    Pros

    Company is fast paced and very dynamic. You are afforded the ability to work with some very intelligent people and some very hard working people. The opportunity for growth is huge as the company is constantly growing.

    Cons

    You are at the mercy of the customer/business needs. This is only a con if you are not willing to buy into the company and share a common goal. There is a high probability of working nights and weekends.

    Advice to Management

    So far I am very satisfied with my managers. I have heard of less competent managers, but I have had no business interaction with them.


  9. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer Intern in Seattle, WA
    Former Employee - Software Engineer Intern in Seattle, WA
    Recommends
    No opinion of CEO

    Pros

    Very good company to work for. The people are very friendly and helpful. The technique problem is very chanllenge and exciting.

    Cons

    Maintain web service can be stressful at any times. People can be paged at 3:00 am to fix a pointer bug.

    Advice to Management

    Good Management overall. Managers are trying to have one on one meeting with their employers every week to gather feed backs


  10. Helpful (12)

    "You get out what you put in."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Seattle, WA
    Current Employee - Software Development Manager in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Don't expect anyone to help you drive your career, it's all up to you. However, if you invest in yourself and work hard, you will find that Amazon is about as close to a true meritocracy as you'll find in the corporate world.

    Senior management is excellent. They are aware of the details of the business and actively help push the company in the right direction. I'm continually surprised by how very smart these leaders are and how fast they can understand and help solve complex problems. These are not backseat drivers.

    Amazon is not for everyone. You have to be the type of person that thrives in a chaotic environment. Every day is a new challenge. There's always some new focus of the week and you need to be able to balance your day-to-day work with the chaos going on around you. If this doesn't sound like fun to you, look elsewhere.

    People that seize control get control. Amazon is not about what level you are or how long you've been with the company or anything else. The only thing that matters at Amazon is being right. Speak up and back up your position with data and you'll get a lot of "street cred."

    Cons

    Amazon's a BIG company. There's simply no getting around that. This simply means that, unfortunately, there are more people stuck in big company mentality that you'll need to navigate around.

    Advice to Management

    SDEs are most productive when they can go in to bubble mode for a couple of weeks. Foster this. Encourage people to build POCs for really big ideas. Encourage people to execute on their big ideas. The time is already there. SDEs will give it up for free if you give them a framework to thrive in.


  11. Helpful (4)

    "The company is always changing, and you must be able to adapt on the fly to survive and thrive."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigation Specialist in Seattle, WA
    Current Employee - Investigation Specialist in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Flexible hours of operations allow work from home via VPN. Bringing dogs into the office is fun and makes people smile. If you are a hard worker, and interested in tackling challenges head on, by inventing and innovating than Amazon is a good place for you. No one discourages you for political or sneaky reasons, if you have good ideas, and the balls to speak up, most coworkers are positive and will be supportive.

    Cons

    Not much training for new hires, you need to ask all the questions in order to learn how things work. The company moves people into new offices all the time, almost every 6 months we pack up and relocate again. Certain buildings do not allow employees to bring dogs into work, so that is not gauranteed, and could be lost...


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