Amazon Reviews | Glassdoor

Amazon Reviews

Updated October 21, 2017
16,780 reviews

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16,780 Employee Reviews

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Pros
  • We get to learn a lot of things on the job (in 410 reviews)

  • It really depends on the individual employees to maintain the work-life balance (in 319 reviews)

Cons
More Pros and Cons

  1. "Long Hours, Hard Physical Work, Monotonous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stower in Coppell, TX
    Current Employee - Stower in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Good pay for entry level job with no skills or interview. I found that it was easy to interact and relate with other employees (meeting people will help you get through the day). Good bonuses/benefits if you can last...

    Cons

    No temperature control (sweating for 10hours a day is not good). Very mundane monotonous work. Favoritism among management. Long hours with short breaks. No real opportunity for advancement unless you stay for ~2 years. Constantly tracked to make sure you are working consistently from start to finish, and how fast you are going. No listening to music, no phones, can't really bring anything personal into the facility. Extremely boring but also physically exhausting. (imagine being in a huge warehouse, and being required to put 200-300 items on shelves an hour for 10hours every day alone, that's what a Stower does, and you must do it 1 item at a time)

    Advice to Management

    Take the time to get to know each employee. Give everyone a fair chance to change positions. Focus on the positive, everyone is working as hard as they can there's no need to belittle them about not making rate when there's a lot of factors that go into it. (most people who accept entry level positions are struggling to survive with personal finances..remember that)


  2. "Sortation Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Amazon part-time

    Pros

    Weekly pay, flexible hours, location

    Cons

    May have to work holidays and weekends

  3. "Burn out is real, but the benefits are substantial."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist
    Current Employee - Stylist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    401k match (but a limited amount), stock incentives, multiple healthcare packages, personal leave options, and the impression Amazon makes on a resume can't be denied.

    Cons

    Depending on what branch of the organization you're in, it could be completely disorganized, and a team could've been functioning (surviving) without a manager or lead for months, or rapid turn over of management for years. This can be really toxic to the overall workplace culture. I've seen multiple different locations operate very uniquely, some really positively, some very cliquey, and some really negative. Consistency and alignment is strived for, but no matter what something always misses the mark and each branch/location feels like a separate country. Also, promotions are very rare as it is an extremely difficult process (both for employee and manager) to make it happen. Hence why turn over is so high, because people get frustrated and leave when they feel like they have no ability to grow to a higher rank after 2-3 years.

    Advice to Management

    There's no denying Amazon has the greatest customer experience in all of retail, but I just want to ask all of management- what would it look like if you started treating your employees as well as your customers? How much stronger of a company could it be if retention and healthy workplace culture were prioritized as much as productivity and cost savings? People don't appreciate being treated like machines, and until you're finlly able to replace all of us with them, I recommend you care more deeply about your most valuable resource- your employees.


  4. "Sortation Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sortation Associate in Elizabeth, NJ
    Current Employee - Sortation Associate in Elizabeth, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Weekly Pay, Hourly Pay,

    Cons

    Management, Tedious work, co-workers,

    Advice to Management

    Take control of who's the manager and who's the employee, some managers do not know what they're doing!


  5. "Please Read This"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Allentown, PA
    Former Employee - Warehouse Associate in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    -Designated work hours and days
    -40 Hour weeks in 4 days
    -If you do your job well you can avoid management
    -Slowly gain PTO and vacation

    Cons

    Too many to list so ill do 5 big ones.

    -Guaranteed OVERTIME could be four hours or an extra day added to shift, taxes get so high its better to not even work the shift

    -Management is absolutely pathetic, don't even know half of the people that report to them. Don't bother asking for help you will become a target.

    -Every position requires rate to be made, whether its 13 or 40 an hour if you do not hit your target you will be retrained and ultimately let go

    -Unless you are legitimately dying do not even bother trying to take a leave of absence, your spouse could be terminally ill and they wouldn't understand.

    -Ultimately working here strips you of your humanity. You walk through metal detectors after shifts to ensure your not stealing. You get a 3x3 tiny locker to store your belongings in. The break rooms are a joke and the fridges are pretty gross too. This is nothing more than a job and the people that actually try to enjoy the job are even more pathetic. Do not try to make a career at this place.

    Advice to Management

    Upgrade your internal networks. I was constantly tracked with inaccurate data in both good and bad ways. Cut people more slack and there would be less turnover.


  6. "Brand Specialist - Amazon Beauty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Amazon Brand Specialist in London, England (UK)
    Current Employee - Amazon Brand Specialist in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Cool office space especially in Shoreditch
    Nespresso Machines
    Some cool talks/extra curriculars

    Cons

    Laptop given not for ‘work from home’ but so you work all the time
    Team Bullying
    Senior leadership changes every few months so no stability
    As Amazon wants to profit, there’s a trickle down blame game on performance
    Unhealthy work hours
    Managers do not respect confidential 1:1s
    Amazon says you’re responsible for your career progression, but that’s only because they don’t care

    Advice to Management

    Get rid of old Senior management who haven’t been promoted for years for a reason


  7. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Oklahoma City, OK
    Current Employee - Associate in Oklahoma City, OK
    Doesn't Recommend
    Positive Outlook

    I have been working at Amazon part-time (Less than a year)

    Pros

    Established company with High visibility name recognition

    Cons

    Hours unstable,,,Facility not employee friendly..

    Advice to Management

    Extremely large bldg,,,,no rest room facility or Break room facility except on South end of Bldg and management adament about break no more than 15 minutes, so walk from north end to facilities and back takes almost 5 minutes of the break

  8. "Great place for the right person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    No micromanagement
    Define your own terms

    Cons

    No playbook
    Depends on a great deal of tribal knowledge


  9. "Not my cup of tea"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    work from home; opportunities for growth

    Cons

    everything you do is timed; high turnover


  10. "good experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon full-time

    Pros

    no facetime culture, function mobility

    Cons

    longer hours than would have in peers


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