Amazon Reviews in San Francisco, CA | Glassdoor

Amazon San Francisco Reviews

Updated April 6, 2018
71 reviews

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San Francisco, CA

4.2
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
52 Ratings

71 Employee Reviews

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Pros
Cons
  • Work/life balance seems comparable to other places I've worked - not worse (in 2222 reviews)

  • No work life - personal life balance (in 462 reviews)

More Pros and Cons

  1. "Great place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Many opportunities to stretch beyond you immediate role and team.
    Competitive compensation packages

    Cons

    Many teams working on similar things; it gets difficult to partner together.


  2. "Data Center Security Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Center Security Manager in San Francisco, CA
    Former Employee - Data Center Security Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Good people, great team, good benefits. Lots of opportunity if you are willing to relocate to other parts of the country. Work can be flexible and some managers are very good at supporting their people.

    Cons

    Stocks take 4 years to vest, career progression is non existent in certain areas, pay is below market in high cost of living areas. Very hostile culture from the top down. No loyalty to employees, and leadership principles are not followed by all of the management. Does not attempt to retain employees. Teams are not in harmony when working with each other. Processes are terrible and heavily managed from corporate.

    Advice to Management

    Trust your employees, trust their experience. Stop micro-managing your professional workforce. Allow people to grow and develop professionally. Stop exporting talent with your 0 defects mentality culture. Learn from your security professionals and let them influence and improve the processes.

  3. Helpful (1)

    "Best Company to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer In Test in San Francisco, CA
    Current Employee - Software Development Engineer In Test in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Learn tons of new things
    Great work environment
    Hard work = promotion
    High pay with good benefits

    Cons

    Long work hours
    No food given

    Advice to Management

    None


  4. "Sales Representative (focused accounts, AWS)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Francisco, CA
    Current Employee - Sales Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Signing bonus (to be negotiated- mine was $100k to be paid over two years) and very enticing stock options (180 RSUs that are vested over 4 year years).

    Cons

    Very flat organization, had to go from manager to IC. No company lunches, very lean organization


  5. Helpful (2)

    "I suggest working here if you have the opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer in San Francisco, CA
    Current Employee - Senior User Experience Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    - Work with / learn from very talented people
    - Exciting products that get picked up by media and have public knowledge very quickly
    - Great pay
    - Boosts resume (I have recruiters reaching out constantly)

    Cons

    - Projects are often rushed to release, rarely time to work through proper processes
    - Amazon's frugality tenet means fewer perks than other companies in the Bay
    - Dogs aren't allowed at offices in Bay area :(

    Advice to Management

    If we agree being customer centric is important, let's spend more time (and have more staff) on user experience research and design to make sure we're building the best possible products that our users will love.


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Designer in San Francisco, CA
    Former Employee - User Experience Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Very clear strategy and direction

    Cons

    more top down decision making, some team is extremely slow bc of AMZ legacy


  7. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Account Manager in San Francisco, CA
    Current Employee - Enterprise Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    I work around some of the smartest people in the tech industry who are truly customer obsessed. Other companies talk about customer obsession, but Amazon (AWS) really delivers. Overall, I would describe AWS as a big company that moves like a high-growth start-up.

    Cons

    It's a "do your job" culture, so awards and praise are not frequently handed out. I personally like this approach, but those looking for participation trophies will be sorely disappointed. There are also very few internal promotions at AWS so choose your first job wisely!

    Advice to Management

    Keep growing, innovating, and limit the internal layers.

  8. "Business Devlopment Roles at Amazon (specifically AWS)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Development Manager in San Francisco, CA
    Current Employee - Senior Business Development Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    - Fast paced environment working with lots of smart people.
    - Once you show you are capable, you are given a high degree of responsibility.
    - There is abundant opportunity to grow personally and professionally.
    - Quick decision making allows the company to operate like a startup.

    Cons

    Most things are “self service” meaning you are expected to “figure it out” so, if you are not self-motivated, you will struggle.

    Advice to Management

    Keep the bar high, even as there is pressure to grow the company. Keeping the bozo factor low to nonexistent will help retain good people.


  9. "Recruiting at Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Recruiter in San Francisco, CA
    Current Employee - Technical Recruiter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    -Constantly trying to innovate w/finding the best new talent

    Cons

    -Management needs to take much better care of the employees, offering better perks/benefits


  10. "Amazonian Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in San Francisco, CA
    Current Employee - Executive Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Unique culture; trust in employees; transparency; great teams

    Cons

    short on F-2-F assistance when needed. Amazon is all about self help but sometimes the tools are cumbersome and difficult to grasp.

    Advice to Management

    Leadership needs to better communicate with the teams and involve employees (esp. EAs) in meetings and overall operation so that they can understand and contribute to the department's mission and yearly goals.

    Provide bonuses to employees for outstanding job performance throughout the year.

    Provide additional Amazon discounts.


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