Amazon Reviews in San Francisco, CA | Glassdoor

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Amazon San Francisco Reviews

Updated February 23, 2018
121 reviews

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San Francisco, CA Area

3.5
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
77 Ratings

121 Employee Reviews

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Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2134 reviews)

  • Sometimes no work life balance and manager will not let you work overtime (in 444 reviews)

More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Account Manager in San Francisco, CA
    Current Employee - Enterprise Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    I work around some of the smartest people in the tech industry who are truly customer obsessed. Other companies talk about customer obsession, but Amazon (AWS) really delivers. Overall, I would describe AWS as a big company that moves like a high-growth start-up.

    Cons

    It's a "do your job" culture, so awards and praise are not frequently handed out. I personally like this approach, but those looking for participation trophies will be sorely disappointed. There are also very few internal promotions at AWS so choose your first job wisely!

    Advice to Management

    Keep growing, innovating, and limit the internal layers.


  2. "Flexible For Students"

    StarStarStarStarStar
    Current Employee - Floor Associate in Newark, CA
    Current Employee - Floor Associate in Newark, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Very flexible work schedule, you can change your schedule whenever you want if you're a student.

    Cons

    Work is repetitive every single day.

  3. "Amazonian Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in San Francisco, CA
    Current Employee - Executive Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Unique culture; trust in employees; transparency; great teams

    Cons

    short on F-2-F assistance when needed. Amazon is all about self help but sometimes the tools are cumbersome and difficult to grasp.

    Advice to Management

    Leadership needs to better communicate with the teams and involve employees (esp. EAs) in meetings and overall operation so that they can understand and contribute to the department's mission and yearly goals.

    Provide bonuses to employees for outstanding job performance throughout the year.

    Provide additional Amazon discounts.


  4. "Recruiting at Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Recruiter in San Francisco, CA
    Current Employee - Technical Recruiter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    -Constantly trying to innovate w/finding the best new talent

    Cons

    -Management needs to take much better care of the employees, offering better perks/benefits


  5. "Business Devlopment Roles at Amazon (specifically AWS)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Development Manager in San Francisco, CA
    Current Employee - Senior Business Development Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    - Fast paced environment working with lots of smart people.
    - Once you show you are capable, you are given a high degree of responsibility.
    - There is abundant opportunity to grow personally and professionally.
    - Quick decision making allows the company to operate like a startup.

    Cons

    Most things are “self service” meaning you are expected to “figure it out” so, if you are not self-motivated, you will struggle.

    Advice to Management

    Keep the bar high, even as there is pressure to grow the company. Keeping the bozo factor low to nonexistent will help retain good people.


  6. "QAE at Amazon Music"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QAE in San Francisco, CA
    Current Employee - QAE in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Lot of opportunities for career growth if in the right org.

    Cons

    Less transparent about leveling, during hiring process. Be sure to ask around about the level offered before accepting an offer.


  7. Helpful (1)

    "Horrible Policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cherry Picker in Union City, CA
    Former Employee - Cherry Picker in Union City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Fast paced and the comparadarie was excellent!

    Cons

    Demanded way too much for so little pay. Many of the associates were fearful of losing their jobs due to the draconian demands of day to day productivity. Management was disorganized. High turnover rate.. Low morale.

    Advice to Management

    Please show more understanding of your employees. Stop treating them like they are numbers.

  8. "AWS - A refeshing culture, passionate people, and constant innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architecture in San Francisco, CA
    Current Employee - Solutions Architecture in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Customers are doing amazing things with technology. It's exciting to see the many ways that customers leverage cloud technologies, and to be part of the future of technology innovation.

    People across the organization are generally helpful, welcoming, and available.

    There is a serious respect for knowledge, constant learning/curiosity, and training. With an abundance of internal training available, there is ample opportunity to learn about technologies, the many cloud services, and applying this knowledge to help customers drive their business.

    As the business is growing, things are dynamic, always changing (a pro to me), and there are many opportunities for growth.

    Cons

    With growth, comes some challenges. Ramping up in this fast paced environment isn't always clear cut or easy. There are so many internal locations for information, it can sometimes feel like a treasure hunt. This makes it important to network, get to know people, and be proactive in reaching out in many different directions.

    While overall the benefits are reasonable, the PTO for experienced hires may seem limited. My experience in my first year was a little rough, as I had previously had 6 weeks of PTO. Although it increases in year two, it's still lower than what I would expect, or what may be available from other employers.

    While there are many opportunities for growth, the path from A to B is not as clear as people may suggest, or as easy as implied. You'll have to work hard, be a bit crafty, play the game, and figure out the path on your own (take with a grain of salt; there is support).

    Advice to Management

    AWS is a different business from other Amazon companies. Applying the same patterns and mechanisms to AWS as applied to .com may not always be appropriate. AWS is more like other innovative technology companies than other parts of the business, and the those types of norms and expectations should be kept in consideration.


  9. Helpful (1)

    "Not worth the pay amount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Newark, CA
    Former Employee - Warehouse Associate in Newark, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amazon part-time (More than a year)

    Pros

    Everyone works together, Free snacks once a week, holiday pay

    Cons

    Made us carry heavy boxes by ourselves and move them quickly even if it was labeled as Heavy/Teamwork. Managers would snap their fingers at us to make us work faster

    Advice to Management

    Hire managers who are respectful


  10. "Fast-Paced work environment with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Recruiting Coordinator in San Francisco, CA
    Former Contractor - Recruiting Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon as a contractor (Less than a year)

    Pros

    -lots of work
    -free lunch
    -a lot of opportunity for overtime
    -gained experience in a variety of things pertaining to staffing

    Cons

    -some may think it was too much work but it all depends on the person, I personally enjoy having a lot to do. There should be a good balance though between work and personal life

    Advice to Management

    none right now


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