Amazon Reviews in San Jose, CA | Glassdoor

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Amazon San Jose Reviews

Updated January 4, 2018
18 reviews

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San Jose, CA

3.8
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
12 Ratings

18 Employee Reviews

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Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2090 reviews)

  • No work life balance at the FC, unless you are senior level (in 439 reviews)

More Pros and Cons

  1. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Applications Support in San Jose, CA
    Former Contractor - Applications Support in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon as a contractor (Less than a year)

    Pros

    Great managers. Very nice and supportive.

    Cons

    Free lunches like other big tech firms would be awesome!

    Advice to Management

    None


  2. "Amazon is not for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Picker in San Jose, CA
    Former Employee - Order Picker in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon part-time

    Pros

    Decent pay for seasonal and they offer a chance to go to permanent part-time after 90 days. Everyone at the warehouse I worked is part-time.

    Cons

    Amazon has "Ambassadors" whose job is to train new employees. My first day the two of us newbies were given an Ambassador tour then passed to an employee for rest of the shift. He never came back our way except to check for a minute. Ambassador made sure to tell us what were safety "don'ts" and "do's". One don't was not to jump off the docks. When it came time to get the orders for the day together, 80% of employees were jumping up and down off docks. Rarely saw a person walk around. No management in sight until orders were finished. They stayed at front end of warehouse. No hand trucks in sight. You are required to lift all packages off conveyor belt even if too heavy. If you stop and look for help you will get BEHIND on your work! Not advisable. Young folks can do okay with physical expectations but not for me. By the way, a guy who worked with me did not even have his shoes all the way on his feet! In the warehouse! And his shoe actually flew off his foot while running down the ramp! HaHa! Don't run or they will fire you. Safety is #1 at Amazon! NOT !!!

    Advice to Management

    Pay more attention to what's happening on the floor of the warehouse. You actually make it seem that your numbers and getting out the orders are more important than your employees safety! Could it be true?

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in San Jose, CA
    Former Employee - CSA - Customer Service Associate in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    One of the coolest companies, they take care of their employees, free coffee, no dress code, easy grow inside the company, within other great things

    Cons

    As a customer service representative, there’s a lot of yelling from the customers and usually frustration situations with them, besides that, there’s basically nothing wrong with this company

    Advice to Management

    Mostly take a lot of time to grow in the company, usually the Human Resources department don’t fulfill the deadlines


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in San Jose, CA
    Current Employee - Senior Business Analyst in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Amazon is innovation company. They always open for new ideas and drive for the best.

    Cons

    Not allow working from home

    Advice to Management

    New manager needs to take onsite training course to know how to be a productive manager


  5. "Janitor"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Store Stocking in San Jose, CA
    Former Employee - Store Stocking in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Job was very easy and every one was team.

    Cons

    Job was very demanding and got exhausted sometimes

    Advice to Management

    Very good


  6. "Amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in San Jose, CA
    Current Employee - Team Lead in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    The work environment is amazing, really fun and i feel like i can succeed at Amazon in my professional role.

    On a daily basis you get challenged and it is interesting to see how you can grow so much not just professionally but personally you learn a lot and they really focus on process improvement and your ideas get heard openly.

    Cons

    Management tends to be messy sometimes and communication is not the best.

    I have encountered some bad hiring decisions on recruitments end

    Advice to Management

    Better communication and selection process.


  7. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon (More than a year)

    Pros

    on time and must complete on time

    Cons

    flexible and good pay, don't need to deal with customer

    Advice to Management

    treat employees more friendly

  8. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in San Jose, CA
    Current Employee - Area Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (More than a year)

    Pros

    One of the most innovative companies this century.

    Cons

    Work life balance is tough

    Advice to Management

    Grow sustainably with your employee's well being as the most important


  9. "Just a thought"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courier Driver in San Jose, CA
    Former Employee - Courier Driver in San Jose, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    delivering packages and being in the car all day, also waking up early in the morning to get a start in your day!

    Cons

    The only downside I can think of is sitting in traffic once the time hits, you just can't move and go you have to wait in the vehicle till your next stop

    Advice to Management

    If suggest communication, communicate with your employees more than making them wait decades.


  10. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Associate/Leader in San Jose, CA
    Former Employee - Associate/Leader in San Jose, CA
    Recommends
    Approves of CEO

    I worked at Amazon (More than 3 years)

    Pros

    Full benefit and easy to get the job.

    Cons

    Physical job and short breaks and lunch time


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