Amazon Senior Product Manager Reviews | Glassdoor

Amazon Senior Product Manager Reviews

Updated October 13, 2018
214 reviews

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Senior Product Manager

4.2
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
174 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2438 reviews)

  • "I have no work life balance issues" (in 507 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Strongly culture-driven company
    Tons of opportunities to learn and grow
    Really smart, talented and driven co-workers
    Stock is sky rocketing, and for good reasons

    Cons

    Work can get stressful at times


  2. Helpful (2)

    "Growth by going through the gauntlet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Product Manager in Seattle, WA
    Current Employee - Senior Technical Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    I work in AWS, and this is a place where you can grow tremendously, contingent you put in the work that is demanded of you. You will learn a LOT:

    1) Customer engagement (obsession).
    2) Gathering pertinent requirements.
    3) Translating requirements into actionable milestones for engineering.
    4) Collaborating with engineering to ship a product/service or feature.
    5) Constantly measure and analyze your product/service for business success.
    6) Dive deeply into customer feedback about areas of improvement.
    7) Write thorough documents defining roadmap, business logic, and financial viability for product/service.
    8) Take product from concept to launch, operationalize, and localize your service for international deployment and new market entry.
    9) Cross-collaborate with marketing, finance, account management, business development, engineering, PR, and legal on a regular basis.
    9) Run your own product/service as if you were the CEO who owns the business.

    If you work super hard, you end up realizing every moment you spend is an investment in your own skills and capabilities, even if it is occasionally overwhelming and brutal to be a PM on a high-exposure product/service.

    Cons

    Be prepared to be grilled or queried by management at any time about any report or product status - technical or business. These questions, while arguably fair, are often designed to instill a sense of insecurity on the employee to ensure that you are on your toes. So you better you know your job inside and out. The major downside to this is actually the disruption to your daily workflow, since you have to halt everything and respond to leadership emails. Over time, this becomes inefficient and a serious impediment when you have to deal with urgent customer matters as well.

    Long work hours - not very good pay compared to market. Mediocre benefits.

    Many managers don't have a concept of boundaries and will ping you on the weekend.

    Everything is considered urgent - you will inevitably fail to meet some deadlines, so there's additional overhead in managing deliverable expectations.

    Management will ask you why you're product/service isn't growing fast enough, even if it's growing at a very strong pace.

    If you and a colleague disagree over a process/decision, you invoke a tie-breaker who is higher in the hierarchy. And then that's it. Just commit even if you disagree.

    Advice to Management

    Employees are human beings, too.

  3. Helpful (2)

    "Awesome People, Great entrepreneurial environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    You build your career here - the opportunities are endless
    No pigeon holing in a role, in fact you are encouraged to learn
    Decisions are data based and move quickly

    Cons

    Not a good environment for someone that wants structure, be directed what to do
    Compensation is tied to stock (this has been a great thing, however, could change)

    Advice to Management

    Communicate with your teams, understand their skills and leverage them. Provide guidance when stuck.


  4. "Delivers value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Obsessed towards the Customer Need. Trying to solve towards a real problem the Customer has avoids the pitfall of building great products and features that no-one adopts. Additionally, unlike the Moonshot approach, and failing big, the Lean Approach is emphasized - to scale gradually, learn from failures and succeed big, or fail small.

    Cons

    Often, can be a bit impersonal; they are trying to correct for that internally. Who you are to some extent matters only to the extent what you want to do with it.


  5. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    fast pace work
    high levels of ownership
    impactful work
    smart colleagues

    Cons

    not much socialization among employees

    Advice to Management

    Work environment looks individualistic. Some common areas and activities should be designed such that people can get to know each other


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA
    Recommends
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Excellent salary, stocks, and team to work with.

    Cons

    Very competitive place to work


  7. "Good for launching career, not good long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager Technical
    Current Employee - Senior Product Manager Technical
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    High ownership, ability to invent and take action on them

    Cons

    little perks, no gym, no snacks

  8. "Great company for customers and shareholders, not employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager, Product Management in Seattle, WA
    Former Employee - Senior Manager, Product Management in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    - Above market pay
    - You get to see how a 400K+ people organization set itself up to move at decent speed
    - You will learn some new useful management processes that you will take with you for later (they are called mechanisms at Amazon)
    - relatively manageable office politics and a highly results oriented culture
    - If you are "talented", working at Amazon is pretty easy on your work life balance

    Cons

    - Micro management from above (they call it attention to detail and congratulate themselves, but are pretty bad at figuring out which details to pay attention to)
    - You will not learn from those around you. Talent at Amazon is shockingly week
    - If you have an entrepreneurial and get-it-done mindset, the pace at Amazon and the focus on avoiding criticism from random people gets in the way of building stuff
    - Poor resource and budget allocations get in the way and if you are unlucky, you will spend 80% of your time dealing with it
    - Lots of "gotcha"s in how pay, RSUs, relocation assistance are structured. For instance, my role is very different from what was promised in the job offer, but Amazon still wants me to pay back the money spent moving for the role.

    Advice to Management

    Retail is just coasting today on the "flywheel" that got set up a long time ago. Don't kid yourself into thinking you are killing it as a company now based on current financial results.


  9. "Senior Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    Scale of projects are incredible.

    Cons

    Not the friendliest culture. Dogs.


  10. "Good brand name, sincere management, middle managers are less than ordinary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Great pay, great brand, good offices

    Cons

    Middle managers, race to get promotions at the cost of short term hacks

    Advice to Management

    Give more power to employees than people managers