Amazon Reviews in Tampa, FL | Glassdoor

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Amazon Tampa Reviews

Updated February 23, 2018
37 reviews

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Tampa, FL

3.2
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
22 Ratings

37 Employee Reviews

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Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2134 reviews)

  • Sometimes no work life balance and manager will not let you work overtime (in 444 reviews)

More Pros and Cons

  1. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Tampa, FL
    Current Employee - Area Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome

    Cons

    You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

    Advice to Management

    More on-boarding training before new employees are thrown in the fire. The first couple of weeks can be very confusing on where to find the information you need that pertains to your job.


  2. "Area manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Tampa, FL
    Former Employee - Area Manager in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 5 years)

    Pros

    The benefits, stock options, career advancement, innovation, ability to change your processes, located throughout the country and ability to relocate if you desire

    Cons

    Company is very political and the politics change in every building. The company owns you during the months of November and December. Don’t expect to do anything but eat sleep and work.

  3. "Amazon Fellowship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Intern - Operations Manager in Tampa, FL
    Current Intern - Operations Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon as an intern (Less than a year)

    Pros

    Great opportunity, and potential growth

    Cons

    Very rapid learning curve

    Advice to Management

    Prepare, study leadership


  4. Helpful (1)

    "really great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AMCARE in Tampa, FL
    Former Employee - AMCARE in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    PTO, Benefits, Leave options, Pay

    Cons

    Work life balance leaves much to be desired, Stuck on night shift for 3 plus years with kids and pregnant

    Advice to Management

    remember to lead by example and give back to the local community


  5. Helpful (3)

    "Lack of Trainng"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work From Home Customer Service Representative in Tampa, FL
    Former Employee - Work From Home Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Work from home. Equipment is provided. Supportive manager. Friendly & positive team environment.

    Cons

    Sink-or-Swim style of training New Hires. Training is not realistic. Does not prepare trainee for live phone calls. After two weeks of watching slides and videos remotely from home, trainee goes live with customers. Easy enough to take calls, but obtaining information to address the myriad of situations arising in calls is impossible. While customer is on-hold, trainee is expected to navigate to an online "Knowledge Center" ("KC") which is essentially a bunch of encyclopedic paragraphs in very, very small fine-print. These are not specific enough for the trainee to know exactly what step to take to assist the customer. There is much pressure to handle the call quickly, which makes sense, but is difficult if trainee does not know what to do. There is no one or no where to reach out for help. Inquiries for assistance from trainers result in the response, "look it up in the KC". Sink-or-Swim environment. Computer provided causes eyestrain due to the tiny print which cannot be enlarged or adjusted, and harsh on-screen lighting. Instructions and guidelines cannot be printed out, hence trainee must rely upon memory and hand-written notes while working. Manager is supportive but hands tied by their own chain-of-command. Manager's bosses clandestinely monitor trainee's calls and then complain to manager about the trainee's shortcomings. Manager then has to counsel trainee about performance defects. Overall a stressful, uncomfortable way to spend an 8-12 hour shift at home.

    Advice to Management

    Provide trainee with more accessible, specific information to take customer calls. Instructions should be printable so employee does not have to reply upon notes and memory. Provided computer needs to have more modern features: Zoom options, better lighting to avoid eyestrain. Get away from the "Sink-or-Swim" style of training the new hires.


  6. Helpful (3)

    "Packages are more important than employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sortation Associate in Tampa, FL
    Current Employee - Sortation Associate in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon part-time

    Pros

    Decent pay, varying shifts, ability to lose weight

    Cons

    Where do I start...
    -poor leadership skills
    -inefficient equipment (I.E. scanners and rabbit
    -safety concerns or issues regarding improving safety are often ignored
    -very limited training, if any real training at all
    -promoting up doesn't come with pay raises or any other incentives, it's voluntary
    -logic is hardly ever used to increase efficiency and reduce congestion on the floor
    -very high attrition rate

    Advice to Management

    The sortation facility would be much more efficient and may actually ret as in employees if everyone in the gallery didn't run around like a headless chicken. So many things can be done to help worth better flow of the warehouse


  7. "The People I Work With Daily Make This The Best Job Ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Tampa, FL
    Current Employee - Area Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Compensation package; Local Team/People; Location (near a plethora of beaches); Work Schedule when circumstances are normal; Growth Opportunities; Ability for rapid change, as an individual and as an organization

    Cons

    The long drawn-out hiring process; The heavily increased volume and hours leading into and throughout Peak; Sometimes lack of training or resources internally to accomplish the mission ahead - necessitates improvising or coming out of pocket a lot

    Advice to Management

    Sustain current trajectory towards long-term talent development and remember APEP.

  8. Helpful (2)

    "Operations Manager no life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Tampa, FL
    Current Employee - Operations Manager in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Salary and Pay, growing company

    Cons

    No Work life balance, people/co workers need emotional quotient EQ training, HR and managers lie to your face.

    Advice to Management

    Disclose full employment information to employees. Tell your operations managers their shift and work expectations before trying to break up families.


  9. "Fulfillment associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Tampa, FL
    Current Employee - Associate in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    good health benefits, vacation and paid time off.

    Cons

    mandatory over time can sometimes be inconvenient and cap on pay.

    Advice to Management

    promote more from within.


  10. Helpful (1)

    "Flexible Job I really Like It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Tampa, FL
    Current Employee - Customer Service Associate in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    flexible hours, great training, real sense of unity

    Cons

    beep boop
    beep boopbeep boopbeep boop


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