Amazon Technical Specialist Reviews | Glassdoor

Amazon Technical Specialist Reviews

To filter reviews, or .

Found 6 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
97%
Recommend to a Friend
100%
Approve of CEO
Amazon CEO Jeff Bezos
Jeff Bezos
3 Ratings
  1. "Great introduction in to the tech industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than a year

    Pros

    really good work environment and great employees

    Cons

    A lot to learn and that can lead to a few headaches as you ramp up to your position

    Advice to Management

    The agents know what they are looking for if you need help with new tools and ideas

    Amazon2017-07-26
  2. "Former CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Specialist in Pasco, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time for more than 5 years

    Pros

    Lots of great people to work with, relaxed dress code, would be a fantastic place to work for a recent high school graduate

    Cons

    Moving up in the company seems to be more based on who you've got a personal relationship with rather than skill or experience. Current manager has say whether or not you can interview for another position in the company so if your manager has some kind of beef with you, you can bet you won't be moving up.

    Advice to Management

    Start hiring based on skill and experience rather than if you party with or sleep with management. Also, random drug testing of managers should be a thing.

    Amazon2016-07-05
  3. "Great environment to work in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tier II Technical Support Specialist in Kennewick, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon for more than a year

    Pros

    Fast paced work place with great opportunities to advance.

    Cons

    Repetitive work process and a lack of transparency.

    Amazon2015-05-11
  4. "Technical Support Associate at Amazon India"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time for more than a year

    Pros

    Great place to work. Benefits offered probably the best in industry.

    Cons

    Less pay hikes. Stressful performance metrics.

    Advice to Management

    Remove NRR

    Amazon2017-03-21
  5. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Calle Blancos
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great company Great benefits Company asociación solidarista Bonuses Private Insurance

    Cons

    Its hard to get your schedule changed. Depending on the department there is a high level of stress.

    Amazon2017-01-05
  6. "Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Bangalore
    Recommends
    Positive Outlook

    I have been working at Amazon full-time for more than a year

    Pros

    Best work culture. No dress code.

    Cons

    Too much or work pressure, Oncall

    Advice to Management

    Buy a more spacious building

    Amazon2015-11-22
Found 6 reviews