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Amazon Warehouse Associate Reviews

Updated June 14, 2018
671 reviews

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Warehouse Associate

3.1
StarStarStarStarStar
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
330 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2293 reviews)

  • "No work life - personal life balance" (in 472 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in San Bernardino, CA
    Former Employee - Warehouse Associate in San Bernardino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Benefits, 40 hours, pay, supervisors are great, break room, overtime!!

    Cons

    constantly hearing employees complaining, long tiring hours,

    Advice to Management

    Keep up the good work, don't forget that warehouse jobs are physically draining and should give great opportunity for chiropractors or such to refresh employees. Just something. I personally love labor work but everyone needs a break.


  2. Helpful (181)

    "Warehouse associate, full time for over two years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Warehouse Associate in Carlisle, PA
    Former Employee - Tier I Warehouse Associate in Carlisle, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Great starting pay and the ability to get raises very quickly. Full training in all areas are offered and if your willing to work hard and sweat everyday for 10 hours a day, 4 days a week, then this is the job for you. The 4 day weeks go by quick, it can be exhausting so proper rest and a healthy lifestyle will help you stay strong within this company. Beat benefits as well once you are a hired on as a full time employee.

    Cons

    After 3 years of working with the company you "cap out" at $15.75, meaning you can no longer make any more money than that as a tier 1 associate. Your expected to want to move up in the company and that is the only way to make a better hourly wage, by advancing into management and operations management positions if there are any openings.

  3. "It was great ! Benefits were great but it is very easy to mess up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Houston, TX
    Former Employee - Warehouse Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Decent pay and hours , benefits.

    Cons

    Easy to get fired and very fast pace

    Advice to Management

    Idc


  4. Helpful (3)

    "Not as bad as people say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Monee, IL
    Current Employee - Warehouse Associate in Monee, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Besides the managers that in my experience have been difficult to work under, Amazon is a great place to work for. Most people will complain about the things they signed up for. Yes, it does get hot. Wear thin, breathable clothing. Shorts and tank tops are allowed. Get a water bottle and fill it with ice. They have ice machines in the break rooms and water coolers every where.
    Yes, you’re standing for 10-12 hrs. Get you a pair of new balance shoes or invest in some really good inserts for your shoes. You get a break every four hours. Two 30 min and one 15 min. It takes me two min to walk to break room, not ten like people say.
    If you haven the worked a labor job before I wouldn’t recommend it. But mostly everything people comeolain about is written out before you even apply. It’s literally in the description of the job. Things like mandatory overtime during peak season from November-January. Everyone has to comeback in 5 days a week until peak is over. That’s 60hrs a week which sucks, but honestly during Christmas, a check every two weeks saying $1,400 isn’t bad. Plus you can win gift cards, TVs, PlayStations and other things just for attendance and or meeting rate.

    Benefits are great. I pay $16 for having both medical and vision for blue cross. I get discounts for pet insurance with nationwide, discounts with sketchers, wineries, cruises, Disney, Apple and a lot of other places. When you make a year at Amazon they offer to pay 95% of your tuition for any high demand career.

    Cons

    Some of the area managers seem to only care about rate rather than their workers personal barriers and or well being. In my experience they seem to have put the job first rather than act as a leader and help their workers through whatever issue their having and seeing what they can do to fix it. Most problems go unresolved.

    Advice to Management

    The way certain managers speak to their employees, it can come off a bit arrogant and make some people feel insignificant. Not all area managers are like this, some are really great to work with... but the few that are need training in people skills or something along those lines. Rate shouldn’t be everything, but to some it is.


  5. "Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in San Marcos, TX
    Current Employee - Warehouse Associate in San Marcos, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    On sight medical. HR is very helpful. Amazon does value their associates health and wellness.

    Cons

    You can’t choose the path that you will be working in. You can’t change paths if you’re not cut out for the one you’re in.

    Advice to Management

    Allow associates who struggle in a path to meet rates to be able to change paths instead of letting them go due to performance. It’s heartbreaking to see people who love their job be let go because they can not physically do a strenuous job but would be great in another path.


  6. Helpful (1)

    "Cool job; defective systems, lots of waste"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Kent, WA
    Former Employee - Warehouse Associate in Kent, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Easy schedule, liberal dress code, easygoing attitudes, decent pay.

    Cons

    This is at the Amazon Fresh warehouse in Kent, WA. Inventory system has serious deficiencies...throws overage codes without warning, decides shipments don't exist, decides items don't exist or unilaterally decides that large amounts of otherwise perfectly good items need to be thrown away. No one seems to appreciate this as a serious impediment to productivity. Bringing this to the attention of management results in statements like, "Well, that's just how the system is," or "Yeah, it does that all the time."

    Basically no one cares that significant amounts of food go bad or are thrown out on a routine basis. Either this is not considered a serious profit margin problem or it just hasn't been brought to the attention of management at the proper level yet.

    Advice to Management

    Fix your terrible inventory system and wasteful supply chain!


  7. "What you would expect of a warehouse job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Houston, TX
    Current Employee - Warehouse Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Stable work, up to 48 hours a year of paid time off and you get to accrue vacation time as well. Good benefits, and plenty of voluntary time off when it gets slow, you meet some great people but others may try to throw you under the bus. Opportunity to learn depending in which area you are in. They may work with your schedule depending on your situation.

    Cons

    You're just a body to the company, people get fired all the time and it takes them a very long time to replace people, meanwhile all the work gets piled onto the people left behind. You are worked very hard for what is basically minimum wager for a warehouse job. Management is terrible, many of the higher ups in management have bloated salaries to just walk around and talk but dont actually do much of anything. Internal transfers take at least a month and that's only if it gets approved. Most of the people in HR are little to no help, often their information is wrong as well. Communicating information needs a lot of work, you honestly learn more from the flyers in the restrooms than you do from your managers. The raises are a joke. They have a very roundabout way of moving up in the company which often leads to unqualified people in higher positions. They higher people straight out of college with little to no management experience into management positions.

    Advice to Management

    Allow your people to move around more, pay your employees better, they are worked hard enough to deserve better pay. Allow more flexibility with the work schedules. Communication, Communication, Communication, will go a long way. Base promotions on how hard you work, not by how well you can interview.

  8. "Some good, more bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Houston, TX
    Current Employee - Warehouse Associate in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Diverse culture, fantastic benefits, a few great managers, easy, if physical, work, decent pay, "opportunities" to move up, and they hire just about anyone.

    Cons

    A few great managers - Most of them have little experience managing, or it is their first management position, usually from an internal promotion. The few good managers do a fantastic job, everyone else, not so much.

    "Opportunities" to move up - a, and I mean one, position might open up occasionally that someone in their entry level might be able to apply for and qualify, but usually it's either pre-filled with whatever manager is hiring's favorite for the spot, or you compete with 3000+ other local, and an unknowable amount of remote, applicants trying to get it.

    The work is brutal - Plain and simple, it's warehouse work. It's safer than other warehouses, sure, but it will still burn you out in a year or two, if not months, unless you can get one of the elusive upper positions. 10-12 hours on your feet, every day, all day, doing repetitive, meaningless tasks. Oh, gotta hit those numbers, too!

    Easily replaceable - You are just a cog to them. Unless you make yourself incredibly valuable (I.E. number one at your job in the building), when you get hurt, when you get sick, when you're late, etc. they do not really care. You run out of personal time off, unpaid time off, and vacation hours, you get the boot, someone else takes your place.

    Advice to Management

    Please, assess who you hire to management positions more thoroughly. Surely there are some signs that people would make better or worse managers than others.


  9. "It gets some bills paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in North Las Vegas, NV
    Current Employee - Warehouse Associate in North Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Amazon offers time off such as PTO and UPT (paid time, unpaid time) and vacation hours.

    Benefits

    This could be a pro or con depending on your personal preference - some shifts offered are 4 10 hour shifts so you will have 3 days off every week.

    Overtime is offered depending on the needs of the company

    Holiday Pay on some holidays (con- it's 8 hours of pay so your check will be short)

    Cons

    Too much mandatory overtime. 100 hours (120 hours is optional) minimum per pay period takes a toll on you after doing it for a few months.

    Loud work environment.

    You get a 30 minute lunch break with an extremely crowded break room. You waste way too much time trying to get a microwave or looking for a table before they are taken. They hire like crazy but will not add any microwaves or tables which results in a terrible lunch experience.

    You get 2 10 minute breaks but they are short because the break room is very far. Some employees will stay in their work area for their break because to them it isn't worth the walk.

    It's difficult to find time to use the rest room because if you need to go during the work day and you leave your area you will automatically start being tracked for "time off task" in certain functions. If you happen to come to work and have diarrhea you are better off going home so you don't get on trouble for using the restroom and getting "time off task"

    Amazon has successfully lowered warehouse job wages around the country. (low pay for the work)

    Amazon doesn't do interviews. I thought this was okay at first. Once you start you will wish they had some kind of interview. Because of this a majority of the employees are very low quality. Their work ethic, productivity, attitude and much more makes the workplace very miserable.

    Some people at Amazon will literally just walk around the warehouse all day and just talk to their friends.

    Almost no one will follow their assigned task for the day. They will sign in as whatever function they feel like and then go hang out with their friends while "working"

    If you have a professional attitude this job is definitely not for you.

    Basically only a handful of employees actually do their work properly and even less follow the rules that are meant to help everyone out.

    Advice to Management

    Every morning and after lunch the management team will gather all of the employees and go over information and then remind us to please follow the rules.

    My advice to the management team is to please enforce the rules you say not to break. It does no good just asking nicely to follow them. There needs to be some kind of disciplinary action.

    The management team likes to say they always listen to us and what issues we are having daily but it seems like they only listen to the things they want.

    If there is nothing you can do about the issues we are encountering it would be nice to get a follow up. We are often left wondering.

    Overall the management is just ok on some shifts. Nothing special.


  10. "It's an ok job, with everyone working hard to fulfill the demands of the job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Warehouse Associate in Jacksonville, FL
    Current Employee - Warehouse Associate in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    VTO, benefits, decent pay, good co workers, HR and other great personnel available when needed.

    Cons

    Consistently on your feet all day if you don't take VTO. A lot of moment with the body (walking, twisting, bending), have to walk through multiple sets of stairs to get to the break room which the breaks and lunches are short (roughly 15-20 mins) (only 2 breaks in a 10+- hr day)

    Advice to Management

    A fully operating cafeteria with cafeteria workers and a full half hour lunch would be great. That way associates don't have to pack food for work everyday.