Amazon Reviews in Washington, DC | Glassdoor

Amazon Washington DC Reviews

Updated May 23, 2018
152 reviews

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Washington, DC Area

4.2
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
100 Ratings

152 Employee Reviews

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Pros
Cons
  • Work/life balance seems comparable to other places I've worked - not worse (in 2255 reviews)

  • No work life - personal life balance (in 466 reviews)

More Pros and Cons

  1. "Data Center Security Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Security Manager in Washington, DC
    Current Employee - Data Center Security Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Everything , Career Opportunities, Compensations & Benefits, & Work/Life Balance.

    Cons

    I don't have any "cons" at this time.

    Advice to Management

    The on-boarding process could be a little more formalized. That being sitting through a couple of days with HR to go over benefits, make elections, and having to opportunity to ask them questions in person as things are gone over.


  2. Helpful (2)

    "Great environment for challenges, learning, and growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Herndon, VA
    Current Employee - Solutions Architect in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    I love the flexibility being a Solutions Architect. I love dealing with new challenges and helping customers develop their next big ideas on AWS. My manager and colleagues are very supportive and are always ready to assist when I need help with a challenging problem.

    Cons

    So much to learn, sometimes it's hard to keep up. But if you're passionate about what you do, you won't have an issue finding ways to keep abreast of the latest AWS services.

  3. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Washington, DC
    Current Employee - Area Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great salary, innovative fast growing company. Solid benefits and compensation package with strong opportunity for personal growth. Never a dull moment, as each shift is different and presents new challenges.

    Cons

    difficult to plan home life and build stable relationships with ever changing work force. Innovation and change can lead to frustrations with process development. Unreasonable expectations on performance standards can be frustrating.

    Advice to Management

    Focus as much on the people as the process, develop and invest in your guys and they will do more for you. Look hard at lower level compensation, and reward those hourly associates who perform better than the minimum. 10-12 hours in a warehouse without music or entertainment is tough, consider bringing back music in the fulfillment centers.


  4. Helpful (2)

    "Great Company to learn and grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AI2 Associate in Herndon, VA
    Current Employee - AI2 Associate in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    -Endless possibilities to learn
    -Great culture
    -Good management, pretty flat organization
    -Decent Compensation
    -Endless opportunity to move into new roles

    Cons

    -Compensation could be better, they offer lower base pay and try to entice you with more stock which doesn't vest for 4 typically
    -401k match is a joke
    -No tuition reimbursement unless you work in a fulfillment center

    Advice to Management

    -Revamp the 401k match
    -Get a tuition reimbursement program going to entice people to learn, grow, and stay
    -Offer more teleworking flexibility


  5. "Data Center Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Center Technician in Herndon, VA
    Former Employee - Data Center Technician in Herndon, VA
    No opinion of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    Good compensation, initially, with shift differential.

    Knowledgeable team members and good support from immediate managers.

    Large datacenter environment allows exposure to multiple different hardware types.

    Cons

    Compensation does not scale-up well, year-over-year. They prefer to use vested stock options as raises, but they don't vest for another two years after the award.

    Ticket resolve metrics are the only driver for management. Extracurriculars taken-on by techs are generally not supported or rewarded.

    Internal ticketing system has migrated to a micro-managing, tracking system akin to fulfillment centers that burdens simple hardware break/fix with unnecessary "paperwork".

    Compartmentalization of responsibility leads to compartmentalization of knowledge. Makes it more difficult to build experience with the whole environment or reach out to other teams.

    Advice to Management

    Listen to people at the ground-level. Maintain and support your current fleet against new issues discovered in new fleet deployments, instead of trying to fill-in lost capacity due to these issues by building more data centers. You just spread the issue out and increase your ticketing queues.

    The people on the ground-level know what the problems are. They need support from higher-up to get ANY sort of traction, because their permissions, holistic knowledge, and influence are limited by compartmentalization.

    Numbers of resolves DO NOT equal increased capacity. If you incentivize closing tickets instead of fixing the issue, then you create a culture where it is JUST about resolving tickets, not fixing the issue. Foisting the MyDay system on them only makes things worse. Nobody wanted it and it only hinders communication and makes individual workflow more tedious.


  6. "Intern at Amazon Web Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Software Development Engineer Intern in Washington, DC
    Former Intern - Software Development Engineer Intern in Washington, DC
    Recommends
    Approves of CEO

    I worked at Amazon as an intern (Less than a year)

    Pros

    Challenging project
    Helpful team
    professional growth
    new technologies to work with

    Cons

    no much intern activity expecially in DC area


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sortation Associate in Alexandria, VA
    Former Employee - Sortation Associate in Alexandria, VA
    Recommends
    No opinion of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Flexible hours. Extra pay for overnight shift. Incentives during holiday season.

    Cons

    Warehouse temperature. Tedious work.

  8. "Working at Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unknown in Herndon, VA
    Current Employee - Unknown in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    This company values its employees and lives by their 14 leadership principles.

    Cons

    The work environment is very competitive and could seem contentious and feel like friendly fire at times.


  9. "Cloud Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Support Associate in Herndon, VA
    Current Employee - Cloud Support Associate in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Super smart people to work with
    Great working environment
    Equal distribution of work load
    Sufficient time and guidance for personal development

    Cons

    Can use some more money :D

    Advice to Management

    None ... Great management :)


  10. "Lead Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Development Representative in Arlington, VA
    Current Employee - Lead Development Representative in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon Web Services is a company that develops its employees and helps everyone to progress in their careers.

    Cons

    You will be a workaholic while working for Amazon Web Services.

    Advice to Management

    You need to set boundaries to have a work-life balance.


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