Amazon Reviews in Whitestown, IN | Glassdoor

Amazon Whitestown Reviews

Updated March 19, 2017
51 reviews

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Whitestown, IN

3.3
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
23 Ratings

51 Employee Reviews

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Pros
  • Learn a lot of things and good working environment (in 327 reviews)

  • There are a lot of smart people in aws (in 737 reviews)

Cons
  • Work-life balance is not easy here (in 1452 reviews)

  • No work life balance around the holidays (in 313 reviews)

More Pros and Cons

  1. "Easy work, very large company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stower in Whitestown, IN
    Current Employee - Stower in Whitestown, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    - The work is easy for the money paid. I have literally done 3x harder work for 7.00 an hour.
    - The rate is easy to make. 155 stocked cases per hour is about 3 cases per minute. So you might have 5 minutes where you scan 50 cases then you might walk around looking for a bin for a large case. None of the products are over 50lbs, and you have to manage your own pace.
    - The personnel are professional and the workplace is professional.
    - The hours are great.
    - Company provides paid bus rides.

    Cons

    - Hours are long and tedious.
    - You can get "Time off task" (slacking off) while looking for a place to stock products, and when you ask to drop a product you cannot stock, they tell you to keep trying. You can get fired for it.
    - The company makes a lot of last minute changes to hours and scheduled shifts.

    Advice to Management

    Let people drop carts and items they cannot stow. It's terrible to get accused of doing nothing while you are actually working to find a place to stock a product the size of a large bin, when there are no bins to stock products.


  2. "Not for me."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Whitestown, IN
    Current Employee - Warehouse Associate in Whitestown, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    The pay, benefits, time off, decent exercise, staff,

    Cons

    Minimal human interaction, on feet all day (8-10 hrs), 15 min breaks, 30 min lunches, soreness, large warehouse, can't listen to music, no electronic devices,

    Advice to Management

    Get on the floor more and show that you truly care for your associates and encourage them to work hard. I have never seen my manager on the floor ONCE in my time working here.


  3. Helpful (2)

    "High turnover of warehouse associates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Whitestown, IN
    Former Employee - Warehouse Associate in Whitestown, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time

    Pros

    Good company reputation in the business tech world, may lead to other job opportunities with other companies if you can stay for more than 1 year. Very high customer service.

    Cons

    High burnout rate at the Fulfillment centers, most area managers are decent people but lack experience in managing staff, Company micromanages most functions so that really doesn't matter in long run of business operations.

    Advice to Management

    Look at warehouse associates as more than a disposable resource,


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  5. "Fulfillment Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fullfilment Associate/Floor Lead in Whitestown, IN
    Current Employee - Fullfilment Associate/Floor Lead in Whitestown, IN
    Recommends
    Positive Outlook

    I have been working at Amazon full-time (More than a year)

    Pros

    You get to meet a lot of interesting people. The schedule allows you a lot more flexibility than most other jobs.

    Cons

    Limited upward movement in the company at first. Probably have to be their over a year before you will start to be looked at for other opportunities.

    Advice to Management

    Reach out to the Fulfillment Associates to hear what they have to say on process improvement. Almost everyone I talked to that had been their for over 6 months had good ideas about how to improve efficiency of processes, but no one really every asks. Those sheets that are available don't actually illicit much feedback on what can be improved in my experience.


  6. Helpful (1)

    "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Picker in Whitestown, IN
    Former Employee - Picker in Whitestown, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Amazon (Less than a year)

    Pros

    Good insurance benefits and easy to take time off

    Cons

    They say they have a zero tolerance sexual harassment policy until you try to utilize it. When you complain you are treated horribly. If you work hard you are never cross trained and can't advance

    Advice to Management

    Train your HR staff better


  7. Helpful (8)

    "College Degrees STRONGLY preferred (if you want to be promoted), no matter the Location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Center Associate in Whitestown, IN
    Former Employee - Fulfillment Center Associate in Whitestown, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Amazon full-time

    Pros

    Your hard work gets noticed, by Managers and Tier 3s alike (Tier 3 is a position that is somewhat equivalent to an Assistant Manager at other employers, but they directly manage the bulk of resources in the areas that they're assigned). You can be trained in other areas in your working area if those above you think you can handle it. At date of hire, you receive up to 4 days off, in the form of -1-10 hr block of Vacation Time, 1-10 hr block of Paid Personal Time, and 20 hrs of Unpaid Personal Time.Vacation time must be submitted for approval no less than 24 hours before the time you wish to be off, the Paid personal time can be used whenever you like, and the same with the Unpaid Personal time. You get up to two weeks , 1 week of vacation and 1 week of paid personal, and every quarter, you accrue 2 extra unpaid days. You can have up to 80 hours of unpaid time accrue before you max out, you lose all of your 1 week personal time if you don't use it by the end of the year, and my understanding is that vacation time can be accrued for an unlimited amount of time. After your first year, you receive double the amount of vacation time to accrue throughout the year. Remember, all of that time takes the whole year to accrue, so every pay period, you get a little more that you can use in whatever type of increments you decide. Insurance Benefits aren't too bad, if you're single, or have a spouse/domestic partner... If you have a family, still not the worst that I've seen, but fairly standard...(See Below) For advancement and promotional capabilities, Amazon.com is also great if you're single and/or have a specific type of spouse/domestic partner...(See Below) 401 K is pretty standard for the industrial warehousing industry. After being there for predetermined amounts of time (2 years, then 3 years), you receive a few units of stock at both intervals, which is nice...(see below) You MAY receive a small monthly bonus, based on the whole facility performance, so that's definitely good..(See Below)
    Amazon.com also has tons of Leave types available for emergency situations or personal issues, but really could benefit from enforcing the laws concerning certain types of leave...(See Below)
    They also have an Ethics Line, for employees who feel like they're being slighted, or have seen something they feel or know is wrong. (See Below)
    Tuition Reimbursement - WONDERFUL... Amazon has a pretty good tuition program. You have to be an Amazonian for over a year before it can be used, but they'll pay up to 12k for certain college courses, usually a technical certificate, or Certificate of some kind. It's supposed to be up to 3K, spread out over a years time, but they're pretty flexible on that because of the limited number of available programs that you can finish over a few years time period... And they also pay for your text books related to the program/classes you're taking. Really, really nice.
    Pay isn't bad, for a warehouse, unskilled, position either...starting out.(See Below)
    In the end, Amazon.com isn't a bad place to work, it's really great for hardworking, high achieving, single people, or people who don't have families, or people with a college degree BEFORE you start at AMAZON.

    Cons

    As for the insurance benefits, for a company the size of Amazon.com, and with as many subsidiaries that they own, they should have been able to hire someone who could have negotiated a much better deal for their group insurance rates for anyone with a family. I've worked at smaller employers, with nowhere near the employee capital leverage that Amazon.com can command, and they provided much better insurance for families or Parents w/children, at much lower rates.
    again, as long as you're single, or only have a spouse/domestic partner...and that spouse/domestic partner is able to/willing to move. If you have children, or your spouse/partner can't/won't move for whatever reason, then you better have a college degree to move up within any real time frame. In my 4 years of being at Amazon.com, I knew of many Tier 3's who had been at Amazon for 5 years, maxing out their pay, before they were promoted. For me, that's just too long to be in one place, with less than a dollar raise per year, to be on one position.....Unless you were some one if the opposite sex of who wanted you to fill a Tier 3 role (that's right, sexist behavior) or Unless you have a degree...Add that in and I've known of a dozen or more who were promoted within 18 months or so. That doesn't count the number of newly hired Area Managers that were only able to do the job because of the Tier 3's in the area, and then still fail and before being fired, start going on write up spree's to prove they can be better managers. Amazon doesn't have a formal policy for having to have a college degree to be promoted, but even if you have more than a decade in direct management, don't think you'll be promoted to an actual AM position, at Tier 4 or above, unless you have a degree.
    The shares of stock (Stock Bonus) that you receive, only twice, as a Tier 1 (or even after being promoted to Tier 3) employee is nice, but tons of employers offer far better bonus options, however, tons of employers also offer NO bonus options.
    As for the monthly bonus that you MAY receive, it's far from guaranteed, and seems to be skewed to benefit employees who don't have children to take care of (single parents), or a handicapped/sick spouse, parent, or have to have another main priority other than Amazon. If you use your Unpaid Personal Time, then the small monthly bonus that you MAY receive is docked by 50%. Use that time twice and you lose it.
    As for Leave, different facilities may have different requirements for approving the leave, forget that some states and federal laws require that it is provided in certain instances. Even if you have the correct documentation, then you can still be denied FMLA. I know, it's a serious accusation, but it's completely true. And their Ethics line complaints? well, maybe i depends on who deals with your complaints, but no one that I knew of ever was able to have anything happen (unless it was a Tier 1, who were sometimes fired as a result of theft)
    As for the Tuition/education program, it's not bad, but changing it to allow for earning, at least, an Associate degree, since you can actually earn it from some programs, or with some college (from before Amazon), and it would really be great.
    the Pay structure is somewhat odd, I've worked with temps, who have less experience, and knew than me, but made $2.00 per hr more than I did..Why? I had more responsibility expected of me but I actually made less than someone who was able to skate by doing as little as possible, making as much as possible. Amazon makes an attempt to vary pay increases by looking at other employers in the area and calculating other benefits, giving an extra quarter (sometimes less, or more than that).
    And one more thing...if you think that once you're promoted to a higher position, (Tier3 or up,) you could ever skate by with only getting your regular 40 hours, forget it, as an AM or higher, you hae to put in a TON of extra hours, so kiss your kids, wife, and anyone else in your life goodbye.

    Advice to Management

    As the American workplace continues to change, you'll need to change the way in which you promote, or change the way you pay the lowest employees. Amazon will get bad employees, who only want to collect a check, putting more stress on the Managers, who will pass that stress along to the good employees, not making as much as the temps. Then because that employee learned a few things at Amazon, they'll leave because they don't make enough money, from limited and quickly maxed out pay, or from inability to be promoted within a decent time frame. That means eventually, someone who doesn't know as much will fill that position, with the problems only rolling downhill from there.
    Amazon is a pretty darn good company, in spite of their size, but some serious changes need to be made with respect to pay, promotion, and holding higher up HR employees responsible for enforcing FMLA policy


  8. "Photo Studio Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Photo Lab Technician in Whitestown, IN
    Current Contractor - Photo Lab Technician in Whitestown, IN
    Recommends
    Negative Outlook

    I have been working at Amazon as a contractor (Less than a year)

    Pros

    Cool people, nice benefits if you get hired in.

    Cons

    Working long hours, no guarantee of getting hired on, can be strenuous on the body if right shoes and attire isnt worn.

    Advice to Management

    Happy Employees make happy customers, keep and hire in the people who go above and beyond.


  9. "Amazon jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Job Coach in Whitestown, IN
    Former Employee - Job Coach in Whitestown, IN
    Recommends
    Positive Outlook

    I worked at Amazon full-time (Less than a year)

    Pros

    Four day work weeks. Paid time off.

    Cons

    Some jobs including walking up to 20 miles a day.

    Advice to Management

    Provide employees with more localized jobs duties.


  10. "Recommend Amazon for gaining mgt level exp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Associate in Whitestown, IN
    Current Employee - Fulfillment Associate in Whitestown, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to learn many areas of distribution and gain supervisor and teaching experiences for resume

    Cons

    Extremely high turnover in employees - many poor practices / safety issues occur because new employees outnumber employees that have been with Amazon 3 - 5 years. Employees returning after being dismissed for misunderstanding of attendance rules are less loyal / enthusiastic about their work ethics

    Advice to Management

    Review policy for unpaid time. Suggestion: eliminate unpaid time and use the US standard absent practice - 1. No call, no show - verbal after first infracture, written after second day/infracture, fired after third day. Then, call in required three hours before shift starts - to get a head count before shifts start. Unable to call in prior to shift (i.e. Emergency - must submit physical proof.)


  11. "Warehouse Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Warehouse Associate in Whitestown, IN
    Former Contractor - Warehouse Associate in Whitestown, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon as a contractor (More than 3 years)

    Pros

    The pay per hour; huge facility with lots of overtime during peak times; ability to get there by shuttle

    Cons

    TERRIBLE management; poor security personnel attitudes; too much walking/disorganized area management; sabotaging of your work/work performance record IF they don't like you; playing favorites instead of being businesslike

    Advice to Management

    Do MUCH better in the areas stated above, IF you truly want to improve your VERY HIGH "turnover" rate and other good employees do they don't leave you for a better work environment like I did!!!!



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