Amazon Reviews in Wilmington, NC | Glassdoor

Amazon Wilmington Reviews

Updated August 13, 2018
3 reviews

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Wilmington, NC Area

3.3
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2 Ratings

3 Employee Reviews

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Pros
  • "Flexibility & Work/Life Balance" (in 590 reviews)

  • "You will learn a lot from each of your team members as they are equally bright & capable" (in 542 reviews)

Cons
  • "Can be hard to build work life balance" (in 2557 reviews)

  • "I have no work life balance issues" (in 528 reviews)

More Pros and Cons

  1. "Hands Down Best Company - We Have the Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VCS CSNA Retail KTR D2 Echo in Wilmington, NC
    Current Employee - VCS CSNA Retail KTR D2 Echo in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Flexibility in work arrangements. Opportunity for personal career growth and development. Learning options are limitless. Work culture and environment fosters global engagement and fun place to work. Striving for company improvement is achieved by using the employee to provide feedback and process improvements. Provides individual contribution and ownership accounting for a general sense of pride in the work done, with additional recognition to continue the motivation!

    Cons

    I have no negative feedback on my employment experience at this time!

    Advice to Management

    Decrease in overtime availability impacts me in comparison to last year. Also extra benefits seemed to be within the Seattle Area and we have agents in other states that might like some of those numerous extra benefit offerings! ;-)


  2. "BEWARE OF UNEDUCATED MANAGERS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wilmington, NC
    Current Employee - Customer Service Representative in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Benefits, Work-Life Balance, Paid Holidays

    Cons

    Management, Flexibility, Unprofessional, Unorganized,

    Advice to Management

    Treat your employees with more respect. Communication is key to ensure everyone is on the same page. Please also don’t just promote managers just because they have a college degree. I’ve seen some of the worst managers in my life work for Amazon. If you don’t have a good environment for employees to work in this will be one of the downfalls to this company. Offer better training and direction. Stop playing favorites amoung coworkers. It’s extremely bad in my department SWA (Shipping with Amazon) UK. Hopefully the American side have better managers. If you don’t treat your employees right continue to expect huge turn over rates.

  3. Helpful (1)

    "Virtual Customer Service for Amazon.com"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Virtual Customer Service Representative in Wilmington, NC
    Former Contractor - Virtual Customer Service Representative in Wilmington, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon as a contractor (Less than a year)

    Pros

    Work from home and be your own boss for the most part

    Cons

    Training for a month, hard to get a hold of management, flexibility if you have kids with health issues.

    Advice to Management

    Need to have better trained managers and more leniencey when it comes to sick leave


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