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Ambassador Theatre Group Reviews
Updated Jun 3, 2023
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Found 228 of over 261 reviews
70% Recommend to a Friend
79% Approve of CEO
Found 227 of over 261 reviews
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Recommend to a Friend
Approve of CEO
Mark Cornell
60 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "In the time I spent at my venue we went through over 5 managers, all of which were useless and should have never been hired into the role." (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Ambassador Theatre Group and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Pros
ATG has set a high bar for customer experience throughout their portfolio of venues. Management is solid and approachable.
Cons
Living in the NYC area is very expensive
- Former Employee★★★★★
My Venue: Great! ATG: Meh
May 19, 2023 - Front of House - Team MemberRecommendCEO ApprovalBusiness OutlookPros
Great team / group "on the ground" -- supervisors always had our backs.
Cons
"Corporate" is out of touch with the customers and expects FOH members to upsell already outrageously priced items.
- Former Employee★★★★★
Pros
They are pretty well organized.
Cons
The uniforms are a bit uncomfortable.
- Former Employee★★★★★
Pros
Super flexible, lots of artists
Cons
Toxic work environment all the time
- Current Employee, more than 5 years★★★★★
Pros
Flexible schedules and warm house staff
Cons
Not many hours available and dark times
- Current Employee★★★★★
Pros
Pays well, nice staff, good hours
Cons
Sometimes customers can be mean
- Current Employee★★★★★
Pros
Fun it was a great experience
Cons
It was very long hours
- Current Employee, less than 1 year★★★★★
Respectful Managers, Fun work environment
Dec 23, 2021 - Food and Beverage Associate in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Fun Factor of working on Broadway @ Harry Potter and the Cursed Child Flexible Scheduling Low stress Tip based Respectful Managers Unionized position
Cons
Broadway shows getting cancelled due to Covid or other factors
Continue readingHi, and thank you very much for leaving your review. It's great to hear you're enjoying the role and particularly your comment about your managers. I appreciate the COVID-related cancellations are very challenging - I will pass on your comments about communication. Thank you again for leaving us your comments and best wishes.
- Current Employee, more than 1 year★★★★★
Good job for theater lovers but not competitive pay
Feb 14, 2022 - Bar Staff in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Free Shows if you love theater, flexible schedule
Cons
Lifting heavy boxes of supplies up and down stairs constantly for sometimes low pay
- Current Employee, more than 1 year★★★★★
Pros
Very fun and learn new skills
Cons
Working hours are a bit long
Continue readingAmbassador Theatre Group Response
Talent Acquisition Manager
Thank you very much for leaving us your comments. I'm really glad you've found it fun and an opportunity to learn new things. I appreciate the hours can be long on certain shows and events but I'm glad you're finding it a positive experience overall.
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Ambassador Theatre Group Reviews FAQs
Ambassador Theatre Group has an overall rating of 3.5 out of 5, based on over 261 reviews left anonymously by employees. 70% of employees would recommend working at Ambassador Theatre Group to a friend and 44% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
70% of Ambassador Theatre Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ambassador Theatre Group 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Ambassador Theatre Group to be work life balance, career development, coworkers and the cons to be senior leadership, culture, management.
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Ambassador Theatre Group Response
Talent Acquisition Manager