Amdocs Reviews in Atlanta, GA | Glassdoor

Amdocs Atlanta Reviews

Updated February 3, 2017
60 reviews

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Atlanta, GA Area

3.6
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
22 Ratings

60 Employee Reviews

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  1. "Good working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Architect in Alpharetta, GA
    Current Employee - Technical Architect in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    Good and positive working environment, Thoughtful and caring management

    Cons

    No meaningful salary increase or promotions


  2. "PMO professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PMO Project Manager in Alpharetta, GA
    Current Employee - PMO Project Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    Global company, flexible working hours, good working environment

    Cons

    Don't offer many options for career growth and promotions

    Advice to Management

    Performance reviews should be linked to promotions and consist good evaluations should result in salary increments and promotions. It is important to define a career plan and encourage career growth


  3. Helpful (1)

    "Business Telecomm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Decatur, GA
    Former Employee - Anonymous Employee in Decatur, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Amdocs (More than 8 years)

    Pros

    Great company and nice people.

    Cons

    No work life balance for their staff

    Advice to Management

    Give more raises and bonuses to your hard working employees.


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  5. Helpful (1)

    "Project Manager as Contractor into AT & T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Amdocs (More than 3 years)

    Pros

    ZERO !!!!

    Worked our team 350 - 700 hours OT every year for 3 years
    They have you work five different jobs rolled into one ( my job description placed me at 4X what I was being paid )
    You can never do enough and was always asked by a supervisor to give more while he went to the golf course or out to eat lunch

    Tons of Back stabbing

    Cons

    Kept you on multiple tasks and then would pull you off and expect you to drop what was MAJOR IMPORTANCE to run down another rabbit hole on another MAJOR IMPORTANT PROJECT and then raise hell because you had not finished the first fire ....
         Everyone continuously felt like they were about to lose their jobs. They manage by intimidation.
         I was told when time for my bonus that since I had been so independent in my work that I had never had to have a permanent supervisor assigned to me; however because of my no need for supervision they had no eval to base my bonus on......... SERIOUSLY

         Had to leave the work field due to family illness. I left on what I believed to be very good terms. Did not go to Dept of Labor to report their illegal behavior due to the fact that I wanted to be able to re enter the work field without any adversities.
         During my employment I had clients requesting me continuously and was constantly being commended for my team building abilities.
         Whenever there was a fire because the project was in the weeds; they would pull me over to get project settled in order to meet the launch date.
         TO MY GREATEST SURPRISE..... when going to re enter work field and beginning to reconnect with old colleges that wanted me back on their team; we were told that my file had been stamped with NO RE HIRE !!! According to my last evaluation ( WHAT EVALUATION ); I had a horrible evaluation from both clients and upper management.
         If you want to invests years holding your breath, wondering if you are going to be let go for no reason, worked to death with zero accolades. have the clients begging for you, invest unpaid hours to put out fires that extremely unprofessional poor upper management that spends their time out on the golf course or on their three week vacation....... this is the job for you !!!

    Advice to Management

    If there were a zero; it would have been ZERO across the board. Quit slitting peoples throats in the workplace and drinking the Kool Aid. Stop allowing elitist upper management to kill off the work force. Sad thing is people died while I was there from stroke, heart attacks and some had nervous break downs. No big deal......AMDOCS had someone else there pronto; of course some idiot that YAY HAD A PMP CERTIFICATE and no Experience.


  6. "Quality testing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Amdocs full-time

    Pros

    One of the best company to work with.Very employee friendly culture.

    Cons

    Nothing to share at the moment.


  7. "Some great folks - alot of turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Alpharetta, GA
    Former Contractor - Anonymous Contractor in Alpharetta, GA

    I worked at Amdocs as a contractor (More than a year)

    Pros

    Consistent work, I kept very busy.

    Cons

    Managers were in and out. Felt like musical chairs.


  8. "Leader in telecom billing domain, great benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Specialist in Atlanta, GA
    Current Employee - Software Development Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    Amdocs gives good benifits to full time employees.
    Industry leading software products gives wide experience and knowledge which will gives lots of future job opportunity.

    Cons

    Additional work load on few occasions, have to work on night shifts, although it is compensated in form of additonal day off or extra vacation.


  9. "Technologies Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technologies Manager in Alpharetta, GA
    Current Employee - Technologies Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs (More than a year)

    Pros

    Secure job, strong business knowledge, leader in BSS

    Cons

    Average pay, needs to be competitive with market

    Advice to Management

    Competitive pay and more challenging work will motivate employees


  10. Helpful (5)

    "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Expert in Atlanta, GA
    Current Employee - Software Development Expert in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at Amdocs (More than 10 years)

    Pros

    Very Flexible working hours
    In general a good company with mostly people following a good culture
    Amdocs always delivers

    Cons

    Amdocs always delivers
    That means budget/timelines can get VERY VERY aggressive sometimes and people end up working crazy hours....


  11. "Good company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Expert in Alpharetta, GA
    Former Employee - Development Expert in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amdocs full-time (More than 5 years)

    Pros

    Most of the project usually has technically strong people.
    Has a laid back environment. Unless deadline is close, management does not put any pressure on the members since most of the teams are self-motivated.
    Good Life and Work balance. Frequent work from homes allowed for valid reasons.
    Employee retention. Management tries to an extent to retain good employees.

    Cons

    Less salary hikes. I was always rated as one of the best employees annually but hardly received any salary hikes or promotions.
    You might go out of the line to do something good for the project but the effort is not appreciated.


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