Amdocs Reviews | Glassdoor

Amdocs Reviews

Updated November 7, 2017
167 reviews

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
69 Ratings

167 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (2)

    "Amdocs is sinking and sinking fast!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time

    Pros

    Used to be a stable company and considered Employee benefits as legitimate expense.

    Cons

    Downsizing rapidly , Drastic layoffs, No Business growth in North America, No one ready to pay for Amdocs offerings anywhere in the world. Bogus "intra-company" propaganda. Top Management has lost it.

    Advice to Management

    If you would have avoided the micro-management in North American accounts and instead if the Management tiers had focused more on building Client relationships- this situation could have been avoided. And, at the end of the day- this massive layoffs will impact you also. The CEO and his staffers in Israel are making disastrous moves to satisfy the share-holders. Eli G and Shuky S: are employees really this much expendable commodity ? If that is so - please put the company "On Sale". Maybe hundreds of families will be saved then.


  2. "Good benefits but poor working conditions with no recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs full-time

    Pros

    Flexible hours with good pay.
    Benefits are excellent also.

    Cons

    Not a pleasant place to work.

  3. Helpful (2)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Leader in Chicago, IL
    Former Employee - Group Leader in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs full-time (More than 8 years)

    Pros

    None, they is really nothing positive to say they suck. I have to put 20 words but nothing positive to say.

    Cons

    Crap raises and bonuses
    No clear defined plan on anything
    Software is same crappy software they been selling for years just rebranded
    Only fix stuff to pass audits
    Love to fake customers and tell them work is being done in United States and reality it's done in India by a low skilled workforce
    Make a habit of stealing software and never pay the vendor
    Hold employees responsible to get billing code but never back u on anything

    Advice to Management

    Decentralize some control from the mother ship in Israel. All the people that are left after layoffs are yes men.


  4. Helpful (2)

    "RUN from this company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time

    Pros

    None, very prejudice company if you are not one of them.

    Cons

    Where do I start, management have no directions. Worse company I ever worked for. Unless you are desperate and have no way to go.


  5. Helpful (3)

    "American Millennials, RUN FAR AWAY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    Fast paced, great opportunities to learn, casual dress code, flexible in-office vs at home working hours

    Cons

    No work-life balance, most manager jobs go to Israeli's or Indians, workforce is 40+, culture is very aggressive/threatening, company is not employee centric, very few locals are hired, constantly cutting training and travel opportunities, HR is VERY political and not employee focused, and people are not titled for the roles that they do

    Advice to Management

    Stop saying you are a young company or employee centric, without actually investing in it. Hire locals. Invest in training. Stop rewarding aggressive and bully managerial styles. Align role titles with the jobs that people do. Find a way to breakdown the sentiment that promotions are based on your nationality, and not your work efforts. Allow employees to feel this is actually a place they can grow.


  6. Helpful (1)

    "bad experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Pros

    depends on how much manager gets involved and knows about your work. It can be pro or con depending on situation

    Cons

    unrealistic expectation & huge dependency on client business


  7. Helpful (1)

    "it was better before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    not all accounts are bad; option to relocate ;

    Cons

    no regards to work life balance ; discrimination against people on visa vs the citizens of US /green card holders;

    Advice to Management

    try to practice the values that are on paper

  8. Helpful (1)

    "Company environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Dallas, TX
    Former Employee - Program Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amdocs full-time (More than 5 years)

    Pros

    Have a number of key clients.

    Cons

    Total lack of professionalism by management and senior management.


  9. "Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Champaign, IL
    Former Employee - Anonymous Employee in Champaign, IL
    Doesn't Recommend

    I worked at Amdocs full-time (More than 5 years)

    Pros

    Breakfast, coffee. Long term project.

    Cons

    Horrible work-life balance. Management's behavior with employees is very bad.


  10. Helpful (6)

    "Working for Amdocs from US perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations PMO in Saint Louis, MO
    Current Employee - Business Operations PMO in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    Flexible work schedule is about the only Pro I can think of.

    Cons

    No work life balance. If you enjoy sitting and working 12 hours a day, then you will enjoy this company. Management does not value knowledge, they are driving the work force to India. Yearly increases and bonus are about every 3rd year.

    Advice to Management

    Yearly increase and a bonus should go to everyone that contributes or no one, going to a selective few makes for an unhappy work culture. I wish management valued their US work force.


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