Amdocs Reviews | Glassdoor

Amdocs Reviews

Updated December 6, 2017
171 reviews

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
71 Ratings

171 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (2)

    "Look elsewhere (Technical Worker)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Worker in Atlanta, GA
    Former Contractor - Technical Worker in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs as a contractor (More than 10 years)

    Pros

    It's a job and u get a check

    Cons

    Everything:
    Low employee morale
    Incompetent shady management team that will not hesitate to throw u under the bus for any reason OR no reason at all
    No logic or continuity in how work is distributed
    99% of those in management and team lead roles are weak in regards to processes and business knowledge. More often than not they dont know what's going on and when the .. hits the fan they do whatever's necessary to cover their behind.... Including but not limited to throwing their direct reports under the bus, negative side chats etc.
    Work processes are mundane, redundant and repetitive. Instead of soliciting feedback from those who actually do the work, leadership goes into a room and decides what processes work best based on their super limited knowledge. Yes, IT'S A JOKE so please save yourselves unless you desperately need a check and/or you are up for dealing w daily bs

    Advice to Management

    Clean house!!! Pay attention to your company. Those in middle management positions are bringing down the firm


  2. "Really bad!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Technical Support in Glendale, CA
    Former Employee - IT Technical Support in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs full-time (More than a year)

    Pros

    Worked there 2 1/2 years. Decent healthcare.

    Cons

    No Raise. No bonus. Ever. Threatened with layoff the whole time. And then was laid off. MASSIVE layoffs in 2017.

    Advice to Management

    Keep the good employees that do the work. Get rid of the management.

  3. "Worst company I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Functional Test Engineer in Pune (India)
    Former Contractor - Functional Test Engineer in Pune (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amdocs as a contractor (More than a year)

    Pros

    Free snacks and subsidized lunch/dinner

    Cons

    Too much workload(working 12+ hours daily+every weekend and national holidays is quite common).Amdocs has lost majority of their projects and is on the verge of closure now.they have started laying off employees and contractors.

    Advice to Management

    Get new projects and increase the number of employees.treat your employees like human beings and not donkeys


  4. "Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Gurgaon, Haryana (India)
    Former Employee - Software Engineer in Gurgaon, Haryana (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amdocs (More than 3 years)

    Pros

    Good place to work, Nice People

    Cons

    no work life balance, less increment

    Advice to Management

    improve employees work life


  5. Helpful (4)

    "Amdocs is sinking and sinking fast!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time

    Pros

    Used to be a stable company and considered Employee benefits as legitimate expense.

    Cons

    Downsizing rapidly , Drastic layoffs, No Business growth in North America, No one ready to pay for Amdocs offerings anywhere in the world. Bogus "intra-company" propaganda. Top Management has lost it.

    Advice to Management

    If you would have avoided the micro-management in North American accounts and instead if the Management tiers had focused more on building Client relationships- this situation could have been avoided. And, at the end of the day- this massive layoffs will impact you also. The CEO and his staffers in Israel are making disastrous moves to satisfy the share-holders. Eli G and Shuky S: are employees really this much expendable commodity ? If that is so - please put the company "On Sale". Maybe hundreds of families will be saved then.


  6. "Mismanaged Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Engineer in Pune (India)
    Former Employee - Associate Software Engineer in Pune (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs full-time (More than a year)

    Pros

    Great Food at the canteen

    Cons

    Mismanaged Organization with lots of politics and very less scope of career growth.


  7. "Worst company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pune (India)
    Current Employee - Anonymous Employee in Pune (India)
    Doesn't Recommend
    Negative Outlook

    I have been working at Amdocs full-time (Less than a year)

    Pros

    Not at all as far as I have experienced.

    Cons

    No work life balance.you work for 12 hours a day then also get no respect from team leads and managers.They call you even on weekends and make you work like a donkey while the managers and team leads enjoy at home.No learning at all and you just end up destroying your career.Trust me this is the worst company to work in.

    Advice to Management

    Have some respect for your employees who work so hard and don't recruit from top colleges if you want to spoil a student's career.

  8. "not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Ra‘ananna (Israel)
    Current Employee - Software Engineer in Ra‘ananna (Israel)

    I have been working at Amdocs full-time (More than a year)

    Pros

    a lot of courses, good learning center

    Cons

    old and not bold period


  9. "Good benefits but poor working conditions with no recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs full-time

    Pros

    Flexible hours with good pay.
    Benefits are excellent also.

    Cons

    Not a pleasant place to work.


  10. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time

    Pros

    If you are luck enough you will got work in development .. you will got all the perks which are mentioned in other reviews

    Cons

    BE AWARE ....They will forcefully change your job profile if needed

    Advice to Management

    Please dont ruin someone's career by changing their profile.. and give them the work they dont want to do.. And give this situation a name (Organizational decision)


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