Amdocs Reviews | Glassdoor

Amdocs Reviews

Updated August 14, 2017
290 reviews

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
79 Ratings

290 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great for temporary work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Saint Louis, MO
    Current Employee - Software Developer in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    They matched the salary and benefits of my previous employer when they took over our team

    Cons

    They had us train offshore replacements, then let everyone go


  2. "Rather not say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amdocs full-time (More than 8 years)

    Pros

    Health Benefits are the only true Pro

    Cons

    Salary does not match the work load
    Management

    Advice to Management

    LISTEN TO THE PEOPLE ACTUALLY DOING THE WORK

  3. "Disorganized, not driven to client needs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Program Manager in Redmond, WA
    Current Contractor - Program Manager in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amdocs as a contractor (More than a year)

    Pros

    Coworkers are by and large great people to work with. They were talented, and professional.

    Pay is about the same as most. Nothing to write home about.

    Cons

    Management was disorganized and driven by AMDocs needs vs what the client needs or wanted. Was frequently told to disregard the client management we were hired to work with, in favor of long term goals of Amdocs to expand the contract to other Amdocs employees.

    Was often told by people that our goal was to focus on the needs of Amdocs - and not the client, to expand our reach into the clients company over the needs of the actual projects.

    In several cases management got involved directly - and would berate, and sometimes scream at you over the phone for doing the job asked for by client because it didn't fit into the long term goals they had for the department.

    Client fired management, new management came in, and started the process again. Over all really not impressed. Of the six people I began with, at the end of six months, all but myself had quit. At the end of the year I'd been through 3 Amdocs supervisors and 2 managers. I was still with the client. Client asked me to train the replacement and continued to help him out a month after I had left - so have to assume I was not the problem.

    Advice to Management

    You're hiring good people. Listen to them. Ignoring them to expand personal departmental visions or goals is self-destructing.


  4. "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 5 years)

    Pros

    Health Insurance & Vacation. ( if you are able to utilize it )

    Cons

    Poor Management ( Mid level to Sr ). This company treats employees as a number unless you belong to a certain ethnic group. If you dont belong to that group, you will be treated badly and your concerns are brushed aside as HR is a non-existent entity . I haven't seen such a poor HR group in any major company
    No career growth and promotions only happen to that ethnic group, especially if you are in some testing groups where the bias is extreme
    If you are dependent on them due to immigration , they will make sure to overload you with work with no career progression.

    Advice to Management

    Management is fake , and is least bothered about its employees.


  5. "Working for Amdocs over 10 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend

    I have been working at Amdocs full-time (More than 5 years)

    Pros

    In same position allowed freedom to work from home.

    Cons

    There is no work-life balance, required extended working hours due to multiple international location


  6. "Very old technologies"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free breakfast
    More on-site travel
    People are good
    Not much I can recall

    Cons

    Nothing to learn all internal frame works
    Tech stack is very bad
    Work life balance


  7. "Hire and Fire - Politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Pune (India)
    Current Employee - Software Developer in Pune (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good environment
    Free Food
    Good learning
    Good colleagues
    etc

    Cons

    Hire and fire for contractor without any notice or mail.
    Politics.
    No value for emotions.
    Late night work for developer(married people don't join this company)
    Pressure

    Advice to Management

    Avoid politics. Care for emotions

  8. "Amdocs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Technician in Los Angeles, CA
    Former Employee - Desktop Support Technician in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amdocs full-time (More than 3 years)

    Pros

    They had a decent benefits, heath care, vacation, 401K.

    Cons

    Everyone eventually gets laid off. No raises. No bonuses. No advancement.

    Advice to Management

    Have some loyalty to your good employees. Stop subcontracting every position.


  9. "Technology team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Subjects Matter Expert
    Current Employee - Senior Subjects Matter Expert
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Amdocs (More than 3 years)

    Pros

    Facilities are best
    Travels are more
    Work culture is good

    Cons

    Management
    Salary is not upto the mark

    Advice to Management

    Be like the people whom u r working with


  10. "software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Gurgaon, Haryana (India)
    Current Employee - Software Engineer in Gurgaon, Haryana (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    free food,free wifi on mbile,u can open youtube

    Cons

    lots of internal framework ,no open source technlogy

    Advice to Management

    use some open source


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