Amdocs Reviews | Glassdoor

Amdocs Reviews

Updated May 25, 2017
986 reviews

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  1. "Good company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Expert in Alpharetta, GA
    Former Employee - Development Expert in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amdocs full-time (More than 5 years)

    Pros

    Most of the project usually has technically strong people.
    Has a laid back environment. Unless deadline is close, management does not put any pressure on the members since most of the teams are self-motivated.
    Good Life and Work balance. Frequent work from homes allowed for valid reasons.
    Employee retention. Management tries to an extent to retain good employees.

    Cons

    Less salary hikes. I was always rated as one of the best employees annually but hardly received any salary hikes or promotions.
    You might go out of the line to do something good for the project but the effort is not appreciated.


  2. "Test Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Chesterfield, MO
    Current Contractor - Anonymous Contractor in Chesterfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs as a contractor (More than 3 years)

    Pros

    opportunities to develop and participate in interesting projects worldwide

    Cons

    dynamic and haotic environment and plans that change rapidly
    long working hours


  3. "Amd"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterfield, MO
    Current Employee - Anonymous Employee in Chesterfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs (Less than a year)

    Pros

    amd is a good company

    Cons

    some area needs to be cared upon


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  5. "good work culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SME Trainee in Cincinnati, OH
    Former Employee - SME Trainee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amdocs (Less than a year)

    Pros

    Food was good and so as the bonuses

    Cons

    work was not good.


  6. "Automation QA Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automation QA Engineer in Seattle, WA
    Current Employee - Automation QA Engineer in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than a year)

    Pros

    Relatively easy to get on board. Good work/life balance.

    Cons

    Position is not stable. Just experienced couple rounds of reduction.


  7. "amdocs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Chesterfield, MO
    Former Employee - Project Manager in Chesterfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amdocs (More than 5 years)

    Pros

    Great work culture , Good work life balance

    Cons

    none as such . NIght shifts for support personnel

    Advice to Management

    none . Keep up tje good work


  8. "It's ok..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Amdocs (More than 5 years)

    Pros

    Flexible timings, Nice work atmosphere, Good people, Refreshments.

    Cons

    Unbalanced teams, Uneven load in dependace with projects.


  9. "Great environment for hard-working technical workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amdocs full-time (More than 8 years)

    Pros

    Salary and benefits are great. Flexibility to work at home or adjust your hours (some groups more than others). Major locations have "food rooms" where you can get good, free snacks, breakfast, and lunch. Strong focus on client needs. Cultural melting pot.

    Cons

    Long hours in most areas. Top priority is the bottom line and deadlines. Employee satisfaction is important to the HR teams, not to management.

    Advice to Management

    Take advice from your HR partners. Spend more time developing employees. Allow supervising managers/directors time to be supervisors and train them as such. Don't just promote technical people into supervisors unless they are skilled at being people managers. (Use technical path for those you want to promote who don't have interpersonal/delegation skills.)


  10. "IT Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Contractor - IT Project/Program Manager in Atlanta, GA
    Former Contractor - IT Project/Program Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook

    I worked at Amdocs as a contractor (More than a year)

    Pros

    Structured PMO department which allows processes and guidelines to follow making it easier for a new PM to train and insure projects are within Project Manager guidelines as well as SOX/SQA compliant.

    Cons

    Management is so worried about kissing up to the client in fear of losing the contract that they automatically take the client side and assume their PM is in the wrong and they do not support them. For Amdocs they find it easier to automatically end the contract with that PM and hire a replacement. Where's the loyalty?

    Advice to Management

    Stop assuming and listen to your project managers side of the story. Some of the employees from the client are not very nice and take attitudes against contractors viewing them as "replaceable".


  11. "Senior Project Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Analyst in Chesterfield, MO
    Current Employee - Senior Project Analyst in Chesterfield, MO
    Recommends

    I have been working at Amdocs (More than a year)

    Pros

    Diverse environments and projects, a lot of opportunities to grow professionally or build manager carreer

    Cons

    most of project and positions require extra hours


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