Amdocs Reviews | Glassdoor

Amdocs Reviews

Updated June 22, 2017
287 reviews

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  1. Helpful (1)

    "It good company for beginners, but if you looking for self development it not good for you"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Richardson, TX
    Current Employee - Software Engineer in Richardson, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    reliability, good for beginners, Hebrew speaking

    Cons

    relatively small salary, difficult for self development


  2. Helpful (1)

    "Poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Charlotte, NC
    Former Employee - Executive in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent benefit package
    Food in breakroom

    Cons

    Lack of care, disrespect to employees, told to find other work if you don't like it, cattiness that never gets addressed, no raises, think inside the box, do as I say even if it doesn't return good results

    Advice to Management

    Who cares that the company is Israeli, the lack of business ediquite will not last long with US companies.

  3. Helpful (1)

    "Not a good place to work except for some"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expert in Champaign, IL
    Former Employee - Expert in Champaign, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Dress Code, Technology, Some colleagues

    Cons

    No planning ever, assumption of 24x7 availability of employees, can ruin your reputation if you try 45 hour week schedule, permanently crying HR that global atmosphere is not good so dont expect much rise / compensation / bonus. OMG there is some country globally that does not do well each year.

    Advice to Management

    You know nobody respects you. If recession is over, no longer can job be a favor to employees.


  4. Helpful (1)

    "Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoover, AL
    Current Employee - Anonymous Employee in Hoover, AL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good people to work with, good benefits.

    Cons

    Constant presser on headcount reduction and outsourcing.

    Advice to Management

    Address the employee loyalty issue.


  5. "Chaotic"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Engineer in Saint Louis, MO
    Current Employee - Senior Sales Engineer in Saint Louis, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Financially Sound. Strong Product Catalog and Many CWP relationships although some are quite strained.

    Cons

    Absolutely no Process Control or Authority Chain understanding. The internal cost structure creates gridlock to sales organization and very stressful process in getting estimates to customers.

    Advice to Management

    Improve Processes with Quality Improvement methodologies


  6. Helpful (3)

    "Not the best place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Disapproves of CEO

    Pros

    - salary is good
    - travel time is limited

    Cons

    - management is extremely poor
    - unreasonable deadlines, especially if you are on client required travel projects
    - when entering new role, no guidance is given from managers, meaning you will have to make the mistakes on your own and learn from them, which is detrimental

    Advice to Management

    be more engaged with the people you are managing - it becomes pretty pathetic that you're called a "manager" and you dont really manage anything


  7. Helpful (2)

    "Boring work made for boring customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in San Jose, CA
    Former Employee - Sales Engineer in San Jose, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Average salary.
    Relatively stable.
    Friendly co workers.

    Cons

    * boring customers. It's billing in telecommunications companies after all.
    * boring co-workers
    * so much politics.
    * too much work.
    * average or below average talent onboard.

    Advice to Management

    Nothing I can think off. Its a boring industry.

  8. Helpful (2)

    "Avoid Amdocs. Its Virtual Slavery."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert in Seattle, WA
    Former Employee - Senior Subject Matter Expert in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice Benefits. Pay isn't really competitive.

    Cons

    Terrible work life balance. Bonuses are never paid out. Everything is off shored. Management marginalizes the American workers.

    Advice to Management

    Stop running your employees into the ground.


  9. "Amdocs Cyprus with goods and bads"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA
    Approves of CEO

    Pros

    Entrance to telecom industry
    Multinational environment
    Getting in touch with different cultures
    Community building within nations
    Established procedures for workflows

    Cons

    Low remuneration and benefits
    Fewer opportunities for personal growth (especially technical)
    Unequal treatment between nationalities
    Moderate quality of product customization development

    Advice to Management

    Well, I think Amdocs knows very well why he's leading the way he's leading, as this is bringing him maximum profit. More honesty and transparency with his employees would be welcome though.


  10. Helpful (3)

    "Fairly standard consulting environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Atlanta, GA
    Current Employee - Senior Consultant in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Reasonably competitive salary
    Very good medical benefits
    Average paid time off
    Diverse work force in multiple continents
    Generally get to work on projects at Tier 1 companies

    Cons

    Extremely difficult to get promoted to any level without "playing the game."
    While they say a work life balance is important, they do not back this up with actions.
    Overall, the company (even outside of consulting) has a disgruntled workforce

    Advice to Management

    I have seen many very strong employees leave due to management not allowing for a reasonable work life balance. This is not too surprising in a consulting atmosphere but it seems over the top in most of the situations. Management seems to continually put employees in a position where they must choose family or work.


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