Amdocs Reviews | Glassdoor

Amdocs Reviews

Updated July 21, 2017
2,638 reviews

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  1. Helpful (1)

    "DIRECTOR CONSULTING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Director in New York, NY
    Former Employee - Consulting Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leader in BSS OSS Telecom Software

    Cons

    Too much dependency on Israel management decisions


  2. Helpful (1)

    "Used to be a Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Leader in Richardson, TX
    Current Employee - Group Leader in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time (More than 8 years)

    Pros

    Flexible Work Hours, Good Health Insurance Coverage

    Cons

    Scope of Growth is limited, Annual Salary hikes are nothing but a farce. Annual Bonus payout for above average performance is not even half of one month's take-home salary. Employee Recognition, Benefits are on steep decline. When HR is being asked about providing Salary Hikes and Benefits - the HR Team's Focal Point responded:
    - Who is dying ? (10+ Year loyal employees seldom complain).
    - What's your attrition rate ? (Most employees from Overseas are stuck due to VISA status)

    Advice to Management

    Please be sensitive to employees also rather than paying attention only to Dividend Payouts/Shareholders/Board of Trustees. Employees might be just a cog in the wheel, but without that cog, the wheel will not rotate.

  3. Helpful (1)

    "Too good and too bad - extreme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert-infrastructure in West Chicago, IL
    Former Employee - Senior Subject Matter Expert-infrastructure in West Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amdocs full-time (More than 8 years)

    Pros

    Pay is good, benefit is good, team is good , most manager understanding

    Cons

    Culture is bad, lots of hours and changes are coming in slowly, do not remove or move ppl who are not working

    Advice to Management

    Need to start laying off people who don't work


  4. Helpful (3)

    "Dead End!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Architect in Orlando, FL
    Current Employee - Systems Architect in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 5 years)

    Pros

    benefits, flexible hours, free lunch annually

    Cons

    In US, many layoffs, very few raises or bonuses, horrible morale, lied to frequently, no advancement. This is an Israel based company, and they do not care for their US based employees as well as they do their Israeli and Indian employees. Many of us were transitioned from AT&T and Amdocs seems resentful of us. They do not care about how many hours we need to work to satisfy their unreasonable commitments.

    Advice to Management

    how about giving everyone raises that deserve them? Don't be so secretive about how you determine who gets raises; let us know what our salary 'bands' are. Stand up to AT&T when they are being unreasonable.


  5. "Good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amdocs (More than 10 years)

    Pros

    Interesting and engaging projects, high quality people, opportunities to travel, opportunity for growth, specifically if you are willing to relocate, fair compensation and benefits, multi-cultural organization

    Cons

    Internal Politics, work life balance not always that good, brand name not well known outside the telecommunication industry. Base salary is comparable to the market, but not so generous in bonuses and stock options


  6. Helpful (1)

    "Project Manager as Contractor into AT & T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Amdocs (More than 3 years)

    Pros

    ZERO !!!!

    Worked our team 350 - 700 hours OT every year for 3 years
    They have you work five different jobs rolled into one ( my job description placed me at 4X what I was being paid )
    You can never do enough and was always asked by a supervisor to give more while he went to the golf course or out to eat lunch

    Tons of Back stabbing

    Cons

    Kept you on multiple tasks and then would pull you off and expect you to drop what was MAJOR IMPORTANCE to run down another rabbit hole on another MAJOR IMPORTANT PROJECT and then raise hell because you had not finished the first fire ....
         Everyone continuously felt like they were about to lose their jobs. They manage by intimidation.
         I was told when time for my bonus that since I had been so independent in my work that I had never had to have a permanent supervisor assigned to me; however because of my no need for supervision they had no eval to base my bonus on......... SERIOUSLY

         Had to leave the work field due to family illness. I left on what I believed to be very good terms. Did not go to Dept of Labor to report their illegal behavior due to the fact that I wanted to be able to re enter the work field without any adversities.
         During my employment I had clients requesting me continuously and was constantly being commended for my team building abilities.
         Whenever there was a fire because the project was in the weeds; they would pull me over to get project settled in order to meet the launch date.
         TO MY GREATEST SURPRISE..... when going to re enter work field and beginning to reconnect with old colleges that wanted me back on their team; we were told that my file had been stamped with NO RE HIRE !!! According to my last evaluation ( WHAT EVALUATION ); I had a horrible evaluation from both clients and upper management.
         If you want to invests years holding your breath, wondering if you are going to be let go for no reason, worked to death with zero accolades. have the clients begging for you, invest unpaid hours to put out fires that extremely unprofessional poor upper management that spends their time out on the golf course or on their three week vacation....... this is the job for you !!!

    Advice to Management

    If there were a zero; it would have been ZERO across the board. Quit slitting peoples throats in the workplace and drinking the Kool Aid. Stop allowing elitist upper management to kill off the work force. Sad thing is people died while I was there from stroke, heart attacks and some had nervous break downs. No big deal......AMDOCS had someone else there pronto; of course some idiot that YAY HAD A PMP CERTIFICATE and no Experience.


  7. "good company to work !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Champaign, IL
    Current Employee - Anonymous Employee in Champaign, IL
    Recommends

    Pros

    nice benefits,good work life balance, great internal job opportunities, Diverse business domains

    Cons

    promotion would take time.

  8. "Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Seattle, WA
    Current Employee - Solutions Architect in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than 8 years)

    Pros

    Freedom of work, Nice colleges and Friendly Environment, Employee Care, Good Work Culture

    Cons

    Average pay scale, Slow growth, Sometimes workload is hectic,


  9. "Quality testing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Amdocs full-time

    Pros

    One of the best company to work with.Very employee friendly culture.

    Cons

    Nothing to share at the moment.


  10. Helpful (1)

    "Not much ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prefer Not to Say in Washington, DC
    Current Employee - Prefer Not to Say in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than a year)

    Pros

    Depends where you are and who you know... How well and how loud you can pressure is the way to win in there....

    Cons

    Couple weeks work slowdown and possible you will be quickly start to be pressured to find an kick out folks with higher cost.
    Trying to be "like" a high value consulting firm with fat margins by finding internal outsourcing to lowest cost center locations.

    Advice to Management

    Internal mobility very unfriendly, very opaque. More or less useless namesake or processes.
    Unless "special connections and internal networking" doomed in progression opportunities.


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