Amdocs SME Reviews | Glassdoor

Amdocs SME Reviews

Updated Dec 6, 2019

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3.9
75%
Recommend to a Friend
100%
Approve of CEO
Amdocs President and CEO Shuky Sheffer
Shuky Sheffer
5 Ratings
  1. "good work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    SME Trainee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amdocs for less than a year

    Pros

    Food was good and so as the bonuses

    Cons

    work was not good.

    Amdocs2016-03-19
  2. Helpful (1)

    "Donkey in tigers skin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst/Sme 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time

    Pros

    It was a nice company earlier with lots of projects, learning and training. Ability to work with cross-functional team.

    Cons

    Terrible management, do not consider anyone else important except there own people.

    Advice to Management

    Bring on new technologies and stop gold plating.

    Amdocs2018-02-22
  3. "Sr. SME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior SME in Alpharetta, GA

    I worked at Amdocs full-time for more than 3 years

    Pros

    Competitive working environment with flexible working hours

    Cons

    Lot of work and no increments and bonus

    Amdocs2017-10-31
  4. Helpful (1)

    "Amdocs - don't!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SME in Bartlett, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amdocs full-time for more than 8 years

    Pros

    $100 Xmas bonus snacks Pink slips after 1 year of service

    Cons

    Too many. Long hours - no or low raise Not appreciative of employee dedication and loyalty

    Advice to Management

    Focus on employees and their work-life balance. Reward employees other than sub 2% raises

    Amdocs2016-04-01
  5. Helpful (4)

    "Demands more than willing to pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SME in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs full-time

    Pros

    If you have the skill, Amdocs has the work to keep you busy.

    Cons

    Lack monetary incentive or promotion. Bottom line is, expect to work more while making less.

    Amdocs2016-01-22
  6. Helpful (2)

    "SME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SME in Chesterfield, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amdocs full-time for more than 3 years

    Pros

    Flexible schedule, many growth opportunities

    Cons

    Raises and bonuses are very small if you get them at all, so fight for the highest starting salary possible. High turnover since most can go elsewhere for a higher salary.

    Advice to Management

    If you want to keep great teams in place pay them what they're worth.

    Amdocs2016-01-18
  7. Helpful (2)

    "SME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior SME in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amdocs

    Pros

    Salary deposit is fair. Other than that I don'see any Pros.

    Cons

    There are many disadvantages. They won't optimize new technologies. Everyday they do the same work repeatedly, without having any proper planning. They always give preference to the employee family members, without having any experience family members can join in amdocs. That's the beauty of amdocs and they will reject experienced people. Career wise there is no growth. . No Professionalism in work. Leaving the company very soon. There won't any use of learning their amdocs tools, If any one wants to gain knowledge, this is not the best place to work. At work place they will make you to loose their confidence. No increments in the salary

    Show More

    Advice to Management

    Managers has to open their eyes, and see the reality at work.

    Amdocs2016-01-16
  8. Helpful (3)

    "Company Culture is not Friendly, Upper Management is Apathetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior SME in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Start Pay is Average Benefits are Average Facility varies but generally actual company facilities are nice, well kept and coffee, tea, and various snacks are available regularly

    Cons

    Unofficial culture of we do not care how it gets done as long as it gets done which allows for incompetent and lazy workers to be carried by others. Bonuses and raises are not frequent and generally not much Promotions are even harder to come by and aren't always based on the best possible applicant, nepotism, nationalism and favoritism are rampant Work life balance in the project I work in is across the board unreasonable Upper management does not back their people and often makes decisions to their teams detriment they are apathetic and very quick to tell their people just how replaceable they are No friendliness towards coworkers no sense of community at all, often people will segregate themselves according to country/region of origin. People will not engage with you unless you are on their team or they wish to join your team.\\ Evaluation system is an absolute Joke

    Show More

    Advice to Management

    When new Understand the processes before making major changes to them as not doing so can have unintended consequences Appreciate a good employee and reward people based on merit

    Amdocs2014-11-11
  9. "good times, some drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SME in Alpharetta, GA
    Neutral Outlook
    Approves of CEO

    I have been working at Amdocs full-time for more than 5 years

    Pros

    good company, good benefits, work hours are very flexible, smart people to work with

    Cons

    political issues around inner people/management

    Advice to Management

    don;t hire talented people just to make them work with mediocre management

    Amdocs2014-03-03
  10. "Good starting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programming Senior SME in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amdocs full-time for more than a year

    Pros

    It is very good as a first job

    Cons

    Work life balance is not so great

    Amdocs2013-07-17
Found 161 reviews