Amdocs Senior Subject Matter Expert Reviews | Glassdoor

Amdocs Senior Subject Matter Expert Reviews

Updated May 25, 2017
263 reviews

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Senior Subject Matter Expert

3.5
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
108 Ratings

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  1. "Senior Subject Matter Expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert in Bryan, TX
    Former Employee - Senior Subject Matter Expert in Bryan, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amdocs full-time (More than 3 years)

    Pros

    Good perks and travel opportunities

    Cons

    Work Life Balance, Less Flexibility


  2. Helpful (1)

    "Too good and too bad - extreme"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert-infrastructure in West Chicago, IL
    Former Employee - Senior Subject Matter Expert-infrastructure in West Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amdocs full-time (More than 8 years)

    Pros

    Pay is good, benefit is good, team is good , most manager understanding

    Cons

    Culture is bad, lots of hours and changes are coming in slowly, do not remove or move ppl who are not working

    Advice to Management

    Need to start laying off people who don't work


  3. "Decent but not for long haul."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert in Saint Louis, MO
    Former Employee - Senior Subject Matter Expert in Saint Louis, MO
    Doesn't Recommend

    I worked at Amdocs full-time (More than 5 years)

    Pros

    You get to build a lot of "working together" skills since products require interacting with many internal teams, eg if you are part of their CRM suite your system has apis calling OMS(their ordering system), Enabler(billing system) etc and all of them consistent bugs :)

    Pay is decent since it is mostly present in low cost of living locations like STL,ATL,Dallas and benefits are good - specially for employees on L1 visa, you get tickets for the whole family to&from to your home country once a year.

    Cons

    Code quality is not that great, most of the products are complex and written with obsolete technologies. Need to move faster.

    Lot of support work onsite, i.e bug fixing, oncall support, no real dev work onsite, thats all ofshore.

    Advice to Management

    I guess they know what they are doing - using offshore to shell out code through relatively cheap developers and then selling in expensive western countries, they can probably pass on more of benefits to the employees!


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  5. "Good company for an senior position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert in Chesterfield, MO
    Former Employee - Senior Subject Matter Expert in Chesterfield, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amdocs (Less than a year)

    Pros

    great food and flexible times for me( Since I used to put in a lot of hours no one ever questioned my timings).
    I was part of a good team after an year. Then I did lot of product development. There is some space for creativity but as it a big company still have to do it in bounds.

    Cons

    Initially I had to work on lot of projects for short time so didnt get real depth knowledge in domain for an year.


  6. "Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Subject Matter Expert in San Jose, CA
    Current Employee - Senior Subject Matter Expert in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work culture, friendly environment, flexibility of hours

    Cons

    No salary increases, indifferent senior management, attrition

    Advice to Management

    Value the presence of a development center in the silicon valley


  7. "Good place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Subject Matter Expert in Champaign, IL
    Current Employee - Senior Subject Matter Expert in Champaign, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible work day
    Great team

    Cons

    less exposure to newer technologies

    Advice to Management

    -


  8. "Champaign site, lack of quality work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Subject Matter Expert in Champaign, IL
    Former Contractor - Senior Subject Matter Expert in Champaign, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs as a contractor (More than a year)

    Pros

    Young and energetic colleagues, fun atmosphere, lot of events.

    Cons

    A lot of pressure, politics, less skilled crowd. Although there are few good Team Leads, yet Group Leads (GLs) are just GL for nameshake, many of them don't know to manage things. Whatever pressure they have, they just pass it to their reportees, and want to get work done with the blink of eye.

    Advice to Management

    Get the root cause of problems, the in-time solution of problems is only quick fix, that will go away. Try to retain good people at site, it's already a small site, people don't wanna come, and on top of that you are just letting your hard workers go, so what you left with is just bunch of less skilled workforce, whom you have to promote anyway. And they are making the environment bad, because they don't know how to handle things in efficient manner without making anyone puzzled.


  9. "Senior Subject Matter Expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programming Senior Subject Matter Expert in Atlanta, GA
    Current Employee - Programming Senior Subject Matter Expert in Atlanta, GA
    Recommends
    Neutral Outlook

    I have been working at Amdocs full-time (More than 5 years)

    Pros

    Best in Class telecom billing products .
    Vendor for all the major Telcos in NA and Europe.
    Good Vacation and Sick balance bank
    Good Medical Insurance for NA

    Cons

    Average Salary
    Too Much politics
    No easy promotion
    Some teams have really bad work life balance but if you are in Development team then you should be fine .
    No easy route to change or excel your career.

    Advice to Management

    Trust your employees and give them leadership role so that Business can expand !


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programming Senior Subject Matter Expert in Richardson, TX
    Current Employee - Programming Senior Subject Matter Expert in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than 5 years)

    Pros

    They are very flexible and pays well.

    Cons

    Growth is limited.
    Work is routine.


  11. "Good company with work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert in Atlanta, GA
    Former Employee - Senior Subject Matter Expert in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amdocs full-time (More than a year)

    Pros

    Good company with work life balance

    Cons

    Career growth, Pay rise, visa sponsorship

    Advice to Management

    None