Amdocs "work life balance" Reviews | Glassdoor

Amdocs Reviews

Updated Jan 7, 2020

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3.8
79%
Recommend to a Friend
90%
Approve of CEO
Amdocs President and CEO Shuky Sheffer
Shuky Sheffer
486 Ratings
  1. "Competitive and professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Team Lead in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time for more than 10 years

    Pros

    Lot of scope for domain specific learning and growth. Encourages innovation. Work in recent industry trends. Professional and dedicated work culture. Good compensation, Health Care benefits.

    Cons

    Pertains to only telecom domain and hence product specific which gives less diversity. Work life balance at times could be stressful.

    Amdocs2017-11-08
  2. "Software Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Support Engineer in Richardson, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time for more than 3 years

    Pros

    great work life balance, flexible work hours, casual dress code

    Cons

    non immigrant visa sponsorship and green card sponsorship

    Amdocs2017-10-16
  3. Helpful (4)

    "Great benefits but very stressful work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amdocs full-time

    Pros

    The benefits that are available through the company are very nice. My immediate supervisor was amazing, however she was not able to lead the team with out intervention from leadership.

    Cons

    Leadership asks for several hours overtime but did not want it put on time sheet. They require you to learn new tools but do not give the time and/or resources to use to learn. Company streches employees very thin, in my history I noticed they will lay off staff, then expect others to take work load but the work load doesn't decrease. Employees are stressed and tend to not have a very good work life balance.

    Advice to Management

    Listen to your employees. You have great team members that have lots of experience, but if you spread them to thin lots of things get completed but there is little quality.

    Amdocs2017-10-01
  4. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time

    Pros

    Good work and challenging solution

    Cons

    Work life balance, matrix management

    Amdocs2017-10-07
  5. "Amdocs a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Alpharetta, GA
    Recommends
    No opinion of CEO

    I have been working at Amdocs full-time for more than 5 years

    Pros

    supportive management, lots of opportunities to move from one role to another

    Cons

    very poor work life balance

    Amdocs2017-08-30
  6. Helpful (4)

    "American Millennials, RUN FAR AWAY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Fast paced, great opportunities to learn, casual dress code, flexible in-office vs at home working hours

    Cons

    No work-life balance, most manager jobs go to Israeli's or Indians, workforce is 40+, culture is very aggressive/threatening, company is not employee centric, very few locals are hired, constantly cutting training and travel opportunities, HR is VERY political and not employee focused, and people are not titled for the roles that they do

    Advice to Management

    Stop saying you are a young company or employee centric, without actually investing in it. Hire locals. Invest in training. Stop rewarding aggressive and bully managerial styles. Align role titles with the jobs that people do. Find a way to breakdown the sentiment that promotions are based on your nationality, and not your work efforts. Allow employees to feel this is actually a place they can grow.

    Amdocs2017-08-25
  7. "Great people, not much tech growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time

    Pros

    The people are great! Dedicated, smart, friendly.

    Cons

    Not enough opportunity to grow technically, and work/life balance is usually a challenge.

    Advice to Management

    Prioritize training and career growth

    Amdocs2017-06-28
  8. Helpful (2)

    "it was better before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time for more than 10 years

    Pros

    not all accounts are bad; option to relocate ;

    Cons

    no regards to work life balance ; discrimination against people on visa vs the citizens of US /green card holders;

    Advice to Management

    try to practice the values that are on paper

    Amdocs2017-07-18
  9. "Subject Matter Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Amdocs full-time

    Pros

    Good culture, professionalism, great perks

    Cons

    Support Work, Favoritism, Poor work life balance

    Amdocs2017-06-16
  10. "Good for beginners, not for family orientated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior QA Analyst in Chesterfield, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amdocs for more than a year

    Pros

    Good for beginners, with no family

    Cons

    Not for family orientated. No Work-Life balance. Lots of un-payed overtime.

    Advice to Management

    None, as it's too much budget orientated, and cant change where it counts.

    Amdocs2017-05-19
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