AmeriChoice Reviews | Glassdoor

AmeriChoice Reviews

10 reviews

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Employee Reviews

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  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Director in Pittsburgh, PA
    Former Employee - IT Director in Pittsburgh, PA

    I worked at AmeriChoice full-time (More than a year)

    Pros

    Great environment, great pay and excellent benefits package.

    Cons

    I have nothing to complain about.

    Advice to Management

    Keep up the Positive approach.


  2. "Americhoice .."not my choice""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Manager in Newark, NJ
    Former Employee - Care Manager in Newark, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriChoice full-time (More than 3 years)

    Pros

    Extra income for working overtime

    Cons

    Sweatshop which is run by Incompetent Managers

    Advice to Management

    Clear the Decks... and hire truly competent individuals by what they know versus who they know -let's not confuse this with High School

  3. "No longer AmeriChoice"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Reston, VA
    Current Employee - Manager in Reston, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    It's a pay check--that's the best I can say.

    Cons

    Company is now called UnitedHealthcare Community & State, but it's a shell of its former self. Some of the other reviews nailed it: all decisions come from uninformed senior managers in Minnesota whose charter is to save money by denying claims. It's true: emphasis is on profits, at the expense of employee morale or customer care.

    Advice to Management

    Let people do their jobs and dispense with the micro-managing.


  4. "AmeriChoice doing good work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rocky Hill, CT
    Former Employee - Anonymous Employee in Rocky Hill, CT
    Recommends

    Pros

    Company with good heart for making health care better for most disadvantaged, leading program development in new services to health disparity groups.

    Cons

    Type A personality organization, achievement and ROI orientation predominates. Must be able to work in an ambiguity filled, fast moving environment.

    Advice to Management

    New Employee Orientation and mentoring programs need more development to engage new employees and provide support in assimilation to company culture and values.


  5. Helpful (1)

    "Sounded A Lot Better Than It Was"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Vienna, VA
    Former Employee - Director in Vienna, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Will give you better pay than your last job.

    Cons

    Job descriptions are meaningless -- you don't get to do what they say.
    No organized reviews for work done -- everyone is too busy to take the time to do that.
    FIckle - company decides to go one direction and hires people to do that, then it changes direction and those people are left hanging or laid off.

    Advice to Management

    Talking "happy talk" while you lay people off is demoralizing. Get real. It makes the company look very out-of-touch with the workers when senior management is talking about how great everything is while everyone else in the company is wondering about who is going to get laid off next.


  6. "Morale is non-existent."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse
    Former Employee - Nurse
    Doesn't Recommend
    No opinion of CEO

    I worked at AmeriChoice full-time (More than 3 years)

    Pros

    Working remotely so you are not part of the toxic environment.

    Cons

    If you offer to hep someone who is swamped, you are called out on it. If you are behind in your work, you are called out on it.


  7. "Horrible place to work !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AmeriChoice full-time (More than 3 years)

    Pros

    Good salary, but no raises or bonuses.

    Cons

    If you develop a handicap which requires a small accommodation, you are told you were NOT hired with a handicap !

    Advice to Management

    Act on the employee reviews, don't just collect them.

  8. "Stable place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Business Analyst
    Current Employee - Senior IT Business Analyst
    No opinion of CEO

    Pros

    * Stable place to work
    * Flexible time and work from home options
    * No much politics at a lower level

    Cons

    * Most of the decisions now a days happens in Minneapolis (UHC)
    * Pay packet and benefits are on an average scale

    Advice to Management

    * Do a llittle bit more to retain the talents at lower levels


  9. "The most dysfunctional company I've ever worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader At AmeriChoice/UnitedHealthcare
    Current Employee - Leader At AmeriChoice/UnitedHealthcare
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Fair pay for some. Others are not compensated fairly.
    - Good intranet.
    - Human Resource intranet/system is better than I've seen in other companies.
    - Other than MN executives, the organization is full of employees who take a personal interest in helping their membership populations.

    Cons

    - Sr. Leadership in Minnesota is a mixture of Three Stooges mixed with the Keystone Cops.
    - Decisions, even by Sr. Leaders, is based on politics and survival. Even Sr. Leaders won't push the CEO for progress, which makes these Sr. Leaders completely worthless.
    - There is a strange arrogance in the MN office. Lots of Ivy League degrees but very little knowledge of the industry and what it takes to succeed. I agree with others' comments - they don't listen to the COUNTLESS experts in their markets - they make their own decisions and ignore expertise and leadership outside of Minnesota.
    - I can't make one single decision on my own - except for when I use the restroom. If you knew my title, you'd be even more surprised by this.
    - Contrary to propoganda, focus is on PROFIT, not people. Helping members is secondary at best.

    Advice to Management

    - 90% (not an exaggeration) of the people I talk to agree that they'd find another job at the competitor if the job market was stronger. Once the job market recovers, there's no chance that the expertise AmeriChoice has now will still be available.
    - Immediate, and significant, changes need to be made with leadership in Minnesota (administration, marketing, finance) or AmeriChoice/UnitedHealthcare will not be a top player in public health administration by 2013. I'd bet my house on that prediction.


  10. Helpful (1)

    "Don't Believe The Employee Satisfaction Surveys"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent salary, although a good percentage of that salary will go to subpar health benefits.

    Cons

    - Leadership is ruthless - say they care about employees but then cut even top performers loose.
    - Unless you're based in Minnesota, you aren't taken seriously regardless of position.
    - Senior leadership changes direction on a daily basis - impossible to get anything done.
    - All decisions run through only a few people in MN, after going through countless committees.
    - Very high degree of favoritism and "cronie-ism" by Senior Leadership.
    - Internally focused - more worried about internal procedures than actual progress.
    - All but 3-4 leaders in AmeriChoice are completely handcuffed and can't make decisions.

    Advice to Management

    - It's simple - let employees do their jobs.
    - Remove the compensation implications from the employee survey - you're an encouraging a false perception and people are afraid to say how they really feel as rumor has it, survey results are attached to annual compensation reviews.
    - Let leaders lead.
    - Eliminate the focus on internal processes and focus on external successes.
    - Stop blaming dysfunction on being a large company. Other large companies seem to manage without the dysfunction.