AmeriGas Reviews | Glassdoor

AmeriGas Reviews

Updated July 17, 2017
192 reviews

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192 Employee Reviews

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Pros
  • Good benefits, realistic expectations, flexibility (in 13 reviews)

  • Good company with great people and training (in 9 reviews)

Cons
  • Upper management,poor or lack of Management training skills (in 6 reviews)

  • Some employees don't understand that they are in customer service which can be troubling for you because of upset patrons (in 5 reviews)

More Pros and Cons

  1. "Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Rockville, VA
    Current Employee - Service Technician in Rockville, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AmeriGas full-time (Less than a year)

    Pros

    Steady work with potential for significant overtime during colder months. There are also a lot of opportunities to earn bonuses and growth within the company.

    Cons

    It is a large company so there is oftentimes a lot of red tape to get something done. Decisions are not always made locally.


  2. Helpful (1)

    "Decent entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rocklin, CA
    Former Employee - Customer Service Representative in Rocklin, CA
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriGas full-time (More than 3 years)

    Pros

    Supportive environment and leadership team for the most part.
    Provides emergency support for customers when local offices are not available - only propane provider with 24/7 service options at this time.

    Cons

    Very busy seasonal period in the winter months, especially after local office hours.
    Cannot assist customers with past-due balances, or who are in areas with poor weather conditions; can be emotionally draining due to this.

  3. Helpful (2)

    "CRR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRR in Manchester, NH
    Former Employee - CRR in Manchester, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriGas full-time (More than 8 years)

    Pros

    Small offices, great co-workers, relaxed atmosphere.

    Cons

    Low pay, no room for advancement. Drivers are paid a much higher amount than CRR. Prices are crazy high and when complaints come in, let you lower to keep customer.

    Advice to Management

    Pay office people a higher pay considering all they do and are the forefront of the company.


  4. "Route representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Motor Fuel Route Representative in Toledo, OH
    Current Employee - Motor Fuel Route Representative in Toledo, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmeriGas full-time (Less than a year)

    Pros

    Ability to grow if you show drive, tend to promote from within.

    Cons

    Limited market, inherent dangers, mediocre pay.


  5. Helpful (1)

    "Beware: Stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Mustang, OK
    Former Employee - General Manager in Mustang, OK
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AmeriGas full-time (More than a year)

    Pros

    Some good peopel, and some out to undermine also decisions

    Cons

    Bad pay for the reponosboities, beneifits not so good

    Advice to Management

    Get some better qualified Upper Mmnagement


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Exton, PA
    Current Employee - Marketing Manager in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Upper management encourages and listens to suggestions and new ideas from all employees making the company vibrant with good controlled growth.

    Cons

    In the HVAC industry the maintenance, repair and installation is on a 24 hour basis! one must work long hours as the public demands service when they need it.

    Advice to Management

    Keep up the good work and stay flexible with new employee hiring.


  7. Helpful (1)

    "Customer Care Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Associate in Rocklin, CA
    Former Employee - Customer Care Associate in Rocklin, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriGas full-time (More than 3 years)

    Pros

    Great place if you like extra hours in the winter, get to leave early in summer. Some management are friendly and personable.

    Cons

    Mandatory overtime, Low pay, little room for advancement.

    Advice to Management

    Give better raises to employees who over perform.

  8. Helpful (1)

    "Inside sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in White, GA
    Former Employee - Inside Sales Representative in White, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AmeriGas (More than a year)

    Pros

    There is growth within the company. Incentives usually pay very well, however you must when for your payout. Large network of coworkers and the company always strives for improvement in the industry. Great company to work for, I never had benefits but the company does cater to benefit eligible employees very well.

    Cons

    Too many conflicts of interest or absolute abuse of company's code of ethics by management. There is an integrity line, however effective results are null to none. In most cases the complainers/whistle blowers are usually the first on the chopping block. Depending on who you work for, your growth can definitely be stifled. Favoritism is a big issue in most offices, which in turn can affect your yearly review.. not to mention the raises or appraisals leave much to be desired. Some employees don't understand that they are in customer service which can be troubling for you because of upset patrons. Which honestly is part of the reason so many customers switch providers or complain.

    Advice to Management

    Put your employees first, after customers of course. Be fair to everyone no matter what. Follow the code of ethics ALWAYS not just when it benefits you or is detrimental to someone else. Offer up to date training to ensure effective and productive performance from your employees. Reward employees that are dedicated to growing and flourishing your districts/area with opportunities to have more of a positive impact on your company. Finally, please do not turn a blind eye to issues in your office. There are people doing the best they can and being picked on by people who are taking advantage of their power. Offering similar benefits to permanent part time or Flex employees for major life events such as maternity or paternity leave would make taking time for family more enjoyable.


  9. Helpful (2)

    "transport driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Grand Junction, CO
    Current Employee - Truck Driver in Grand Junction, CO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    nice people fair pay flexible hours nice facilities thats all i have to say about this at this time

    Cons

    slow work in summer lots of hills and chain ups quite a bit od wildlife to avoid and wild horses and cows

    Advice to Management

    none none none none none none none none none none none none none none none none none none


  10. Helpful (2)

    "Corporate sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Los Lunas, NM
    Former Employee - District Manager in Los Lunas, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmeriGas full-time (More than 8 years)

    Pros

    I got a pay check

    Cons

    Corporate is a money hungry monster who is $1.50 more than any other propane company. They don't care about the customer at all.. Just stock holders. I was put on medical leave because I needed a heart transplant. I was employed for 9years and after 6months on short term disability, they let me go.No call..nothing! I found out because my 401K sent me a letter stating I could now transfer my funds or cash them out.


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