AmeriHealth Caritas Reviews | Glassdoor

AmeriHealth Caritas Reviews

Updated November 16, 2017
222 reviews

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3.1
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Paul Tufano
79 Ratings

222 Employee Reviews

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Pros
  • Great benefits, but more importantly an incredible opportunity to make a meaningful impact within the organization and community (in 22 reviews)

  • Work from home is great and the companies benefits, including vacation and holidays are really good (in 11 reviews)

Cons
  • NO ROOM FOR GROWTH AND DEVELOPMENT (in 7 reviews)

  • Antiquated systems; too much manual work; under staffed; overworked salaried employees; unhealthy work/life balance (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Training Specialist in Jacksonville, FL
    Current Employee - Senior Training Specialist in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmeriHealth Caritas full-time (Less than a year)

    Pros

    I have been with Amerihealth for two months, and I am confident I made the right choice. The pay is good, benefits are great, and the company definitely cares about the employees. Everyone is willing to help each other accomplish the goals and mission of Amerihealth, which is to take exceptional care of our members.

    Cons

    I cannot think of any at this time....


  2. "Community Relations Representative/Member Outreach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Relations Representative in Galena, IL
    Current Employee - Community Relations Representative in Galena, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AmeriHealth Caritas full-time (More than a year)

    Pros

    Great flexibility in schedule.
    Telecommuting is a plus.
    Benefits are great and affordable.
    Great management.

    Cons

    Closing down for the line of business in Iowa.

  3. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AmeriHealth Caritas full-time

    Pros

    Great benefits for the employees

    Cons

    Micro managed regarding time and PTO

    Advice to Management

    Allow leadership more flexibility.


  4. "Care Manager II"

    StarStarStarStarStar
    Current Employee - Care Manager II in Charleston, SC
    Current Employee - Care Manager II in Charleston, SC
    Recommends

    I have been working at AmeriHealth Caritas full-time (More than a year)

    Pros

    Telecommuter, good pay, great managers and teamwork

    Cons

    Jiva technology platform needs major enhancements

    Advice to Management

    listen more to results from Pulse employee surveys and respond to them sooner


  5. "Loved working hêre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AmeriHealth Caritas full-time (More than a year)

    Pros

    Excellent pay and benefits with great management.

    Cons

    Sad to hear they closed office in Iowa


  6. "RN CLINICAL REVIEWER PER DIEM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Clinical Reviewer Utilization Management Per Diem in Philadelphia, PA
    Current Employee - RN Clinical Reviewer Utilization Management Per Diem in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at AmeriHealth Caritas part-time (More than a year)

    Pros

    Great flexibility with schedule.
    Awesome management team
    Telework
    Great pay

    Cons

    Max work hours per week 20
    Depending on the line of business, protocol for reviewing and approving cases may be unclear


  7. "Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AmeriHealth Caritas full-time

    Pros

    Room for growth and development.

    Cons

    Compliance inconsistencies are an issue.

  8. "Provider Claim Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Claim Specialist in Jacksonville, FL
    Current Employee - Provider Claim Specialist in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AmeriHealth Caritas full-time (Less than a year)

    Pros

    Decent pay/ benefits, and great pot lucks.

    Cons

    No work/life balance. Call center with back to back calls with a majority of calls outsourced where the language barrier is sometimes impossible to understand. No proper training, and can be very stressful. Micro management style.

    Advice to Management

    Implement a flex schedule for this department and better training for new employees.


  9. "Was a good employer...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriHealth Caritas full-time

    Pros

    Good pay & benefits and somewhat flexible work schedule, bonuses when they are offered.

    Cons

    Horrible upper management (Director and above), no compassion or loyalty to long time employees. Advancement/promotion from within is rare.

    Advice to Management

    Respect the employees who helped the company get to where it is and reward those who put the hard work in.


  10. "IT management was awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AmeriHealth Caritas full-time

    Pros

    Great benefit package that starts on day 1
    Encouraged work from home

    Cons

    Terrible CIO
    Absurd amount of politics
    Too much dead weight

    Advice to Management

    Find new CIO
    Eliminate low performers
    Change culture


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