AmeriHealth Caritas Reviews | Glassdoor

AmeriHealth Caritas Reviews

Updated October 7, 2017
214 reviews

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214 Employee Reviews

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Pros
  • Great benefits, but more importantly an incredible opportunity to make a meaningful impact within the organization and community (in 22 reviews)

  • Good benefits - healthcare, PTO etc (in 20 reviews)

Cons
  • NO ROOM FOR GROWTH AND DEVELOPMENT (in 7 reviews)

  • Antiquated systems; too much manual work; under staffed; overworked salaried employees; unhealthy work/life balance (in 5 reviews)

More Pros and Cons

  1. Helpful (3)

    "IS Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriHealth Caritas full-time

    Pros

    The company itself is good but may be losing its way. Excellent growth history, most achieved under past CEO regimes.

    Cons

    For anyone seeking opportunities within IS, take it only if you are desperate for a job and have no career ambition. To say the staff is lean is an understatement. Expectations are that a 50 hour work week is normal, and with no reward. VPs are unqualified, unhappy and uninspiring. They are also incapable of making good hiring decisions at the Director level resulting in many unqualified and incapable Directors running the IS organization into the ground.

    Your IS staff is excellent and deserves better.

    Advice to Management

    Take your lumps. Do the hard thing and begin the purge necessary to rid the organization of the incompetence and bring in the leadership your overworked, immensely talented and capable staff deserves.


  2. Helpful (1)

    "Stagnant Promotion & Retention Processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Philadelphia, PA
    Former Employee - Director in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriHealth Caritas full-time (More than a year)

    Pros

    Good benefits and working conditions.

    Cons

    promotions and advancement should be based on merit and not who you get along with on the personal front. Not doubt there are biased promotions, especially within HR

    Advice to Management

    Need to promote on merit and the C-suite needs to keep a better eye on those that report to them.

  3. Helpful (1)

    "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Philadelphia, PA
    Former Employee - Director in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AmeriHealth Caritas full-time (More than a year)

    Pros

    Nice benefits and decent working conditions.

    Cons

    Management are poorly placed and are not effective. Need to let sound reasoning drive decisions, not how your personal relationships go - especially in HR.


  4. Helpful (3)

    "A total and complete mess!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Specialist in Phila, PA
    Current Employee - Training Specialist in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AmeriHealth Caritas full-time (More than 3 years)

    Pros

    Fair pay is the only pro I can think of at this time. I hear it use to be a good place to work but honestly, I haven't seen it.

    Cons

    Everything else, management, conditions, not one thing is good here. I can't wait to go somewhere else!

    Advice to Management

    Get out of there. It's not going to get better.


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AmeriHealth Caritas full-time (More than 3 years)

    Pros

    I love my job. It's a big company, so your experience largely depends on which team you join. I work with great people. The workplace is incredibly diverse, both in its workforce and in leadership. Diversity is one of the company's core values. The pay is comparable too. And the benefits are excellent.

    Cons

    The company needs to offer more opportunities for associates to work from home.

    Advice to Management

    More innovation.


  6. "Great job...not the place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Current Employee - Anonymous Employee in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AmeriHealth Caritas full-time (Less than a year)

    Pros

    Okay pay, benefits, pto, work from home

    Cons

    Does not want to promote within company. Overworked at most times. No room for growth once your in a department good luck moving up or out to different area that isnt a lateral move. Pay can always be better...bonus/raises have drastically changed.

    Advice to Management

    Grow the people you have, move them to more challenging roles, pay them better...if you don't you will lose them


  7. Helpful (5)

    "Do not stay more than 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Philadelphia, PA
    Former Employee - Senior Analyst in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmeriHealth Caritas full-time (More than 8 years)

    Pros

    Solid benefits and 40 hours a week.

    Cons

    Very poor and depressing culture..Dysfunctional upper mangement..They will use brutal tactics to demoralize you,,,If you stay too long you will feel like you are on Medicaid..Very depressing place after a while

    Advice to Management

    Fire all the loser people and hire top tier talent..The problem is top tier talent will not work there long term.

  8. "Great place to thrive!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Washington, DC
    Current Employee - Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmeriHealth Caritas full-time (Less than a year)

    Pros

    Engaged, forward thinking company that is extremely committed to its employees and member population. Solutions to complex problems are sought out and appreciated from all levels of the organization, not simply directed from the executive level. Great benefits, but more importantly an incredible opportunity to make a meaningful impact within the organization and community.

    Cons

    DC traffic leaves much to be desired; however, hours are flexible and the office is less than two blocks from the metro.

    Advice to Management

    keep engaging employees at all levels and you will continue to thrive from their ingenuity and commitment.


  9. Helpful (4)

    "Amerihealth Caritas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pcs in Jacksonville, FL
    Former Employee - Pcs in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmeriHealth Caritas full-time (More than 3 years)

    Pros

    Coworkers were great!!! We stuck together. Supervisors were great in an environment of crazy. They did their best to make the environment better.

    Cons

    The company is full of confusion. The policies are like nothing I've every seen in my 12 years in the insurance industry. Much nepotism that's how you move up in the company. No one knows what the other is doing. Ask 5 people the same question you will get 5 different answers. Totally disorganized upper management are bullies and manage by fear tactics.

    Advice to Management

    Get rid of some of the people in upper management and listen to the people who are really doing the job.


  10. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse
    Current Employee - Registered Nurse
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmeriHealth Caritas full-time (More than 5 years)

    Pros

    This is an insurance companies with business in much of the country. They take excellent care of their staff with great benefits, lots of opportunities to move about and move up and, most important a great work/life balance.

    Cons

    Some positions must be located in certain areas.


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