America First Credit Union Reviews | Glassdoor

America First Credit Union Reviews

Updated October 10, 2017
135 reviews

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4.1
StarStarStarStarStar
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John Lund
65 Ratings

135 Employee Reviews

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Pros
  • Good benefits, nice professional work environment, fun work parties, (in 11 reviews)

  • AFCU has a very fun work environment, and they aren't huge into pushing you to sell (in 8 reviews)

Cons
  • low pay, run out of space to grow (in 27 reviews)

  • There is little to no vertical movement (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in West Jordan, UT
    Current Employee - Lead Teller in West Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America First Credit Union (More than 3 years)

    Pros

    Clearly defined career path. I've always been allowed to be flexible with my schedule. Leadership is very supportive and service-driven.

    Cons

    There really isn't much that I don't like about working at AFCU. Management does a really great job. I look forward to working here for at least awhile longer!

    Advice to Management

    Keep it up!


  2. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America First Credit Union full-time

    Pros

    Good work environment. real responsibilities

    Cons

    Poor pay. More days off would be great

    Advice to Management

    competitive pay to hire more qualified candidates

  3. "Treats employees fairly, constant growth, good place to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Riverdale, UT
    Current Employee - Call Center Agent in Riverdale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America First Credit Union full-time (More than 5 years)

    Pros

    Decent salaries, good job security, good culture with values and goals, family friendly, mostly respectable management, good benefits for full time employees.

    Cons

    Low pay in some areas, some politics, very little consequence to anyone acting out of line, too large for many to have a decent career path, growing too rapidly.


  4. "Good Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Coordinator in Riverdale, UT
    Current Employee - Membership Coordinator in Riverdale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America First Credit Union full-time (More than 8 years)

    Pros

    Good benefits, nice professional work environment, fun work parties,

    Cons

    Could pay better, department work offices get crowded pretty quickly with the growth of the credit union


  5. "Good First "Real Job""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Provo, UT
    Current Employee - Teller in Provo, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at America First Credit Union full-time (Less than a year)

    Pros

    You learn a lot about how financial services work. Decent pay for an entry level job.

    Cons

    Little to no incentive to cross sell, but high expectations to do so.

    Advice to Management

    Be less concerned with being "one of the largest credit unions in the west" and more concerned with making sure your employees are happy. Exceptional service starts with happy, well trained employees.


  6. "AFCU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Sales Advisor
    Current Employee - Universal Sales Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America First Credit Union (More than 3 years)

    Pros

    Great hours, good people,

    Cons

    low pay, run out of space to grow


  7. "Level V Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Midvale, UT
    Former Employee - Teller in Midvale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at America First Credit Union part-time (More than a year)

    Pros

    Exceptional atmosphere found in branch. Excellent place to gain banking experience. They now offer tuition assistance.

    Cons

    Sitting or standing for ten hours.

  8. "Loan Originator/Back-Up Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at America First Credit Union full-time

    Pros

    Supportive environment, great career path, excellent benefits

    Cons

    Management can treat employee as a number


  9. "Great secure job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BI Analyst in Ogden, UT
    Current Employee - BI Analyst in Ogden, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America First Credit Union full-time (More than a year)

    Pros

    As banks/credit unions go I feel that AFCU is on the forefront of technology and working to be a leader in the community.

    Cons

    Banks/credit unions are the slowest moving industries out there, so pay increases aren't huge and while AFCU is at the head compared to the rest, it is behind as far as wages and such.

    Advice to Management

    Keep an open mind about suggestions to keep pushing AFCU to the front of the pack.


  10. "Teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at America First Credit Union part-time

    Pros

    Thet have many Good benefits

    Cons

    The pay is very low compared to other companies


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