America's Best Contacts & Eyeglasses Reviews | Glassdoor

America's Best Contacts & Eyeglasses Reviews

Updated May 18, 2017
178 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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L. Reade Fahs
26 Ratings

178 Employee Reviews

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Pros
  • Good benefit of free pair of glasses every year no price limit (in 6 reviews)

  • Free pair of eyeglasses a year of your choice (in 9 reviews)

Cons
  • Low pay and No chance at Over-time (in 13 reviews)

  • Upper management continuously preach policy and procedure but does not practice what they preach (in 8 reviews)

More Pros and Cons

  1. "Work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Moline, IL
    Former Employee - Front Desk Receptionist in Moline, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at America's Best Contacts & Eyeglasses full-time (More than a year)

    Pros

    Great work life balance generous pay and vacation time that keeps building.

    Cons

    Open on a lot of holidays other offices are closed. Equipment office supplies are not as advanced as they could be.


  2. "New Beginnings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager MGT in Philadelphia, PA
    Current Employee - Assistant Manager MGT in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (More than 5 years)

    Pros

    Flexible hours and availability and growth

    Cons

    Not enough pay to deal with everything you have to deal with on an everyday basis.

    Advice to Management

    Trust your team


  3. Helpful (1)

    "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Kansas City, MO
    Former Employee - Store Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at America's Best Contacts & Eyeglasses full-time (More than 5 years)

    Pros

    While i worked my way up from front desk, CL manager, optical manager, and then store manager...to all new opticians wanting a foot in the door.. it's okay.... see my cons.

    Cons

    Downsides are the politics hands down. Training is minimal with the expectation of goals. Not a great place to grow. My experience wasn't average or normal. Goals are very high and turnover is because of not only pay, but the patients being upset that they have an appointment but walkins get the same treatment. Let alone the patients complaining about the "bait and switch"

    Advice to Management

    My advice would go no where I'm sure... but take care of your staff and give them proper training... give them incentives... give them more than the average answer to all questions that the patient or customers as they were called. Train the staff effectively. Pay them effectively.


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  5. Helpful (1)

    "It's alright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (More than 8 years)

    Pros

    If your lucky you get great coworkers who feel like family. Also the vacation benefits are nice.

    Cons

    Personally I feel like the corp culture has changed to the point that patient care has gone out the window. It's all about selling everyone the most expensive thing they can afford even if they Don't really need it. There is very little room for advancement and the job is not mentally stimulating at all.


  6. "Optical"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee in Palm Beach, FL
    Current Employee - Anonymous Employee in Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (More than 3 years)

    Pros

    Good salary and benefits

    Cons

    Hectic schedule poorly trained employees

    Advice to Management

    More hands on


  7. "Management issues-OK company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Houston, TX
    Former Employee - Receptionist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at America's Best Contacts & Eyeglasses part-time (Less than a year)

    Pros

    Great co workers. Very personable and friendly.

    Cons

    The manager that originally hired me was AWESOME but eventually left the company. The new manager that took over our location was very rude.

    Advice to Management

    Hire more managers that are TEAM PLAYERS instead of putting all of work on their staff.


  8. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Abington, PA
    Current Employee - Optician in Abington, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (Less than a year)

    Pros

    Great environment and plenty of learning opportunities.

    Cons

    Low pay and No chance at Over-time.

    Advice to Management

    Recognize conflict in the workplace more quickly.


  9. Helpful (1)

    "Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oviedo, FL
    Former Employee - Anonymous Employee in Oviedo, FL
    Doesn't Recommend

    I worked at America's Best Contacts & Eyeglasses full-time

    Pros

    I love the type of work I was doing and the hours that I worked.

    Cons

    The work environment was horrible. It was a lot of gossip, new managers who did not know how to do their job, very condescending to their employees. The office chose favorites and did not allow room for suggestions.


  10. "Optometric Technican"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optometric Technician in American Fork, UT
    Current Employee - Optometric Technician in American Fork, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (Less than a year)

    Pros

    Get to work with doctor, able to learn a lot.

    Cons

    always have to work saturday. coworkers can be horrible

    Advice to Management

    Cross train all employees. More competitive with pay


  11. "love!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Chicago, IL
    Current Employee - Optician in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great people, great flexible schedule

    Cons

    the pay would probably be the only downside


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