America's Best Contacts & Eyeglasses Reviews | Glassdoor

America's Best Contacts & Eyeglasses Reviews

Updated August 12, 2018
245 reviews

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
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L. Reade Fahs
48 Ratings

245 Employee Reviews

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Pros
  • "Once a year they give you either a years worth of free contacts or a new pair of glasses for free" (in 8 reviews)

  • "Free pair of prescription glasses every year" (in 12 reviews)

Cons
  • "Low pay and No chance at Over-time" (in 17 reviews)

  • "Their direct boss thinks calling and harassing the customers for not buying two pairs of glasses is what we should do" (in 5 reviews)

More Pros and Cons

  1. "Optician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at America's Best Contacts & Eyeglasses part-time (More than a year)

    Pros

    Provides opportunity for personal growth

    Cons

    Less pay and long hours are required if seeking growth in the company


  2. "What it's like working for America's Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time

    Pros

    Benefits hours security flexible manageable

    Cons

    Over worked and under paid

  3. "Ok place to work-Nothing special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (More than a year)

    Pros

    Good discounts on glasses and exams for employees.

    Cons

    Management really unprofessional. They act like you have room to excel and grow with the company but came to find out there was a lot of false promises.

    Advice to Management

    Hire General managers with actual optical experience.


  4. "Otician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Washington, DC
    Current Employee - Optician in Washington, DC
    Recommends
    Positive Outlook

    I have been working at America's Best Contacts & Eyeglasses full-time

    Pros

    Great learning experience and exposure to new skills

    Cons

    irate customers can be hard to work with


  5. "Optician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician
    Current Employee - Optician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (More than a year)

    Pros

    Fast and Easy to learn

    Cons

    Disconet between Management and staff

    Advice to Management

    Lead by example.


  6. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at America's Best Contacts & Eyeglasses full-time

    Pros

    good coworkers and work-life balance

    Cons

    bad upper management and lots of wasteful practices


  7. "Working at ambest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative
    Current Employee - Contact Representative
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (More than 3 years)

    Pros

    Up beat. Most of the time pleasant customers. Family type environment. Never a dull moment. Off on sunday

    Cons

    Pay isn’t as much as u think. Customers can be nasty towards you. Work on Saturday

    Advice to Management

    Up the pay. Rotate saturdays so everyone can have a break.

  8. Helpful (1)

    "Depends on your general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in South Florida, FL
    Current Employee - Sales Associate in South Florida, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time (More than 3 years)

    Pros

    It can be a great place if you have no idea what to do with your life. You can start as a receptionist and with some training and exams, be a full licensed optician. A lot of the job depends on your general manager. Some may allow a school schedule and try to help you and others don't know what to do and will torment you. Sundays are off in most stores.

    Cons

    The pay is horrible here. I think Walmart pays more and this company is very profitable. They don't pay their employees and they profit only by high volume so it's very easy to burn out.

    Advice to Management

    Make sure all managers are on the same page. Personalities may be different but overall structure should be the same from store to store. Make sure the company knows what they want, do you want increased sales or better customer service because it's hard to have both.


  9. "Great Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist
    Current Employee - Receptionist
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at America's Best Contacts & Eyeglasses part-time (Less than a year)

    Pros

    Staff is friendly and understanding

    Cons

    There are no cons thus far


  10. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time

    Pros

    free pair of glasses every year

    Cons

    high turn over, untrained staff, poor communication between mangers, co workers constant gossip and pointing fingers at everyone else. store manager not holding people accountable. retaliation from the doctor, unprofessional behavior from all.

    Advice to Management

    treat everyone fair.


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