America's Best Contacts & Eyeglasses Reviews | Glassdoor

Find your next job here

America's Best Contacts & Eyeglasses Reviews

Updated January 12, 2018
216 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
L. Reade Fahs
39 Ratings

216 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good benefit of free pair of glasses every year no price limit (in 6 reviews)

  • Free pair of eyeglasses a year of your choice (in 9 reviews)

Cons
  • Low pay and No chance at Over-time (in 16 reviews)

  • Their direct boss thinks calling and harassing the customers for not buying two pairs of glasses is what we should do (in 5 reviews)

More Pros and Cons

  1. "?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optimetric Technician in Panama City, FL
    Current Employee - Optimetric Technician in Panama City, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses part-time

    Pros

    I think the prices are competent. Its very convenient for those that need their health support. Its a starting place for some not most in the area I employ.

    Cons

    The area is in a small town.
    Low pay. Long hours


  2. "Management is Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Decent Pay
    Benefits
    Easy work environment
    Good co-workers
    Decent training

    Cons

    Management, both upper and lower don't care about you

  3. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at America's Best Contacts & Eyeglasses part-time

    Pros

    Great Company to Work with. Very understanding

    Cons

    Miscommunication during work day. One person will say one thing and management will say something else


  4. "Better places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Eyeglass Sales in Buford, GA
    Former Employee - Eyeglass Sales in Buford, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at America's Best Contacts & Eyeglasses full-time (Less than a year)

    Pros

    They were hiring they were hiring they were hiring They were hiring they were hiring they were hiring They were hiring they were hiring they were hiring

    Cons

    No managerial leadership from the top to the bottom The training consists of answering multiple choice questions form the back of a dusty worn out manual. While testing you are still required to help the customers and up-sell them things they may not need but increase your commission profitability. The system for checking customers out is older than DOS and not quite as friendly. Don’t look to the managers for help they will make you wait and look stupid in front of the customers. Some of your customers may walk out like it’s your fault. There is plenty of gossip behind your back where you are labeled an idiot. But they had an older Optician who had never rung up one sale my entire time there. They laughed at him and called him the Shredder. No loyalty. No leadership. No friends. Better watch your back. When there are no customers you will be wiping everything, frames, dusting the floor, cleaning the bathrooms.. The old time lifer who set the appointments will also want you to do their job and set appointments as well. I refused no matter what they thought of me. The best day I had working there was the day I walked in late and told my manager I quit. She said without giving me any notice. And I said yeah, I’m giving you notice now-I quit. When these types of jobs get ready to fire you they don’t give you any notice. Example, John just want to let you know in two weeks we are going to fire you and we’re letting you know today so you can be prepared. The day they want to fire you they walk in and bring you into the office and fire you and tell you to hit the bricks. Plus, the store sells Chinese garbage for frames and will give you a hard time honoring that warranty you purchased. You have been warned

    Advice to Management

    Seek new employment


  5. Helpful (1)

    "Mixed Bag..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optometric Technician
    Former Employee - Optometric Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at America's Best Contacts & Eyeglasses full-time (More than 3 years)

    Pros

    Nice work environment. Technology was up to date. I liked most of my co workers. There were great benefits and vacation time. You also get a free exam/glasses and a 50% discount on glasses.

    Cons

    The short appointment slots often agitated the doctors and patient satisfaction often suffered because of it. As an optometrist technician, my responsibilities we're often unclear and the rules changed constantly. There was also a very high turnover rate and the pay wasn't great.

    Advice to Management

    Make appointment time slots longer. I think the patients and the doctors will be much happier!


  6. "Horrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optician
    Former Employee - Optician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at America's Best Contacts & Eyeglasses full-time (More than a year)

    Pros

    All the hours you wanted, you got it!

    Cons

    Management is terrible. Most of the time you're teaching them how to do their jobs, doing it for them or contacting different resources to find answers. Also, customer orders were barely on time or never correct. Lousy pay even for years of experience. If you're a doctor, you're treated like royalty though.

    Advice to Management

    Have experience in your position as general management before you take on the job.


  7. "The employees make this a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Receptionist in Pensacola, FL
    Former Employee - Medical Receptionist in Pensacola, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at America's Best Contacts & Eyeglasses part-time (More than a year)

    Pros

    Overall, my coworkers were a second family. It was great to change the lives of people by providing them with a better vision

    Cons

    Management when I was working was awful and the turnover rate was ridiculous

    Advice to Management

    It is not about the numbers, yet about providing affordable vision to those who need it.

  8. "Contact Lens Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Admirable upper management (CEO, CFO, Etc.)

    Cons

    Training and development tools are non-existent, which leads to coaching and selling to features and add-ons, rather than coaching to behaviors.


  9. "Infrastructure rebuild"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at America's Best Contacts & Eyeglasses full-time

    Pros

    Free glasses once a year.

    Cons

    Industry low for pay. Long turn around times with an outside lab creates issues that take a month usually at minimum to deal with.

    Advice to Management

    Train and value your employees with a living wage.


  10. "Fantastic experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optician in Saint Peters, MO
    Former Employee - Optician in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at America's Best Contacts & Eyeglasses full-time (More than 5 years)

    Pros

    Great company to work for. Great compensation. Always room to move up if you prove yourself! National Vision takes care of its employees.

    Cons

    None. Fantastic place to work especially with no experience. The hours are great. They will take care of you long term

    Advice to Management

    Keep up the good work!


Showing 216 of 217 reviews
Reset Filters