America's Best Contacts & Eyeglasses Reviews | Glassdoor

America's Best Contacts & Eyeglasses Reviews

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Found 268 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
56%
Approve of CEO
L. Reade Fahs
54 Ratings
Pros
  • "Once a year they give you either a years worth of free contacts or a new pair of glasses for free(in 8 reviews)

  • "Free pair of prescription glasses every year(in 12 reviews)

Cons
  • "Low pay and No chance at Over-time(in 18 reviews)

  • "Their direct boss thinks calling and harassing the customers for not buying two pairs of glasses is what we should do(in 5 reviews)

More Pros and Cons
  1. Helpful (1)

    "Good COmpany to work for"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Elite Optician in Parker, CO
    Recommends
    Approves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time for more than 2 years

    Pros

    I currently work here, and I just recently Elite Optician Status back in October of 2018. They do have a good benefits package, however, because of my situation, I have to have outside insurance. I love what I do, and I love making a difference in peoples lives!

    Cons

    The pay could be better, and the commission scale for Elite Optician could be a bit better than 2%, it should be higher.

    Advice to Management

    Upgrade the computer systems and monitors, they are slower than molasses in January. The systems are out of date, and need to be upgraded badly!!

  2. "Opportunity to promote"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time for more than 2 years

    Pros

    Easy to learn, good work hours, closed sundays

    Cons

    alot of pressure to sale, no support

  3. "learning experience"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at America's Best Contacts & Eyeglasses part-time for more than 4 years

    Pros

    the manager was very lenient with my school schedule . the staff was friendly.

    Cons

    I didn't feel like I was protected when it came to angry customers, at times had to fend for myself even in the midst of management.

    Advice to Management

    management isn't just about solving product related issues with customers, its also about creating a safety net for the people who work for you as well.

  4. "Pay is low and management could be better"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time for more than 4 years

    Pros

    Free glasses or contacts yearly. PTO hours are plenty.

    Cons

    Work EVERY weekend. Time management... too many appointments booked in one day which is very bad for patient's waiting times. Pay is very poor for the amount of work you have to do.

    Advice to Management

    Give people every other weekend off....it may just increase the morale

  5. "Do Not Recommend"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waldorf, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at America's Best Contacts & Eyeglasses full-time for more than a year

    Pros

    None. I was relieved to leave.

    Cons

    Even as a receptionist who did not make commission like the opticians did, I was still expected to try to oversell to customers. Also, we had to convince/trick patients into taking an extra test during pre-screening that cost an extra $15.

  6. "Used to be good- once company went public-all down hill"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Dispensing Optician 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time for more than 6 years

    Pros

    decent starting pay as licensed optician, build up paid time off very rapidly

    Cons

    Although company NEVER wants to hear it, every location I have ever worked at( and I have filled in, in a lot of locations) is UNDERSTAFFED!!!! I get the capitalist corporate mantra, cut hours, raise minimum selling standards and serious yearly sales budget increases( I get it, but totally disagree with it) I just feel lost at times, seeing so many potential dollars walk out the door because they don’t give the proper...

    Show More

    Advice to Management

    Appropriate and staff stores correctly given current payroll

  7. "Great atmosphere it depends on the location"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America's Best Contacts & Eyeglasses full-time for more than 4 years

    Pros

    Very fun people to work with… You get a raise every year. They give you a lot of time off at the start of hire.

    Cons

    Very fun people to work with… You get a raise every year

    Advice to Management

    Incentive change and goals change… Goals may increase but your incentives to reach those goals decrease

  8. "Management Needs Work"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at America's Best Contacts & Eyeglasses full-time

      Pros

      Bonuses once a month of goals are met

      Cons

      Poor management. False Promises Better Leadership

    • "General Manager"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - General Manager 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at America's Best Contacts & Eyeglasses full-time for more than 6 years

      Pros

      Decent PTO, that’s about it

      Cons

      50 hour work weeks. No assistance from DM. In busy stores doctors see two patients every 10 minutes! A lot of harping on getting customer service up, but we get run ragged by the volume. No real training or assistance from corporate. This company burns out the employees who care, and gives small raises when you get one at all. Ambest makes it almost impossible for a GM to bonus once your store hits a plateau.

      Advice to Management

      Work harder on retaining employees. I lost several to other opticals who offered better pay and better hours. Stop expanding so quickly, and fix the stores you already have.

    • "They will promise everything and grant nada"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Optician in Duluth, GA
      Doesn't Recommend
      Negative Outlook

      I have been working at America's Best Contacts & Eyeglasses full-time for more than a year

      Pros

      You get free glasses

      Cons

      Everything, management, poor training, no weekends off

    Found 268 reviews