America's First Federal Credit Union Reviews | Glassdoor

America's First Federal Credit Union Reviews

6 reviews

Filter

Filter


2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
William J. Connor
1 Rating

Employee Reviews

Sort: Popular Rating Date

  1. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Birmingham, AL
    Current Employee - Branch Manager in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at America's First Federal Credit Union full-time (More than 10 years)

    Pros

    Great working environment , family team, good benefits. Tries to be employee focused has good incentives. Cares about the community and the members they serve.

    Cons

    Needs to not overlook hard working employees that have been loyal, has the education, and want to be promoted. Please provide a better road map for those employees.


  2. Helpful (1)

    "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at America's First Federal Credit Union full-time (More than 3 years)

    Pros

    Great 401k matching, wonderful training department and marketing department.

    Cons

    No communication within company (from corporate to individual branches as well as from management to employees)
    No chance to advance within this company. Great ideas in the company but poor delivery. Management is clueless when it comes to soft skills. Experienced several employees blamed and terminated for mistakes to protect new management.

    Pay not comparable to market.

    Advice to Management

    Lack of communication is the biggest issue in this company. It needs to be addressed immediately.


  3. Helpful (1)

    "Biggest mistake of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    No opinion of CEO

    I worked at America's First Federal Credit Union full-time (Less than a year)

    Pros

    They have a competitive benefit package

    Cons

    Everyone is very cliquish and will make new employees feel like a square peg. My manager was the absolute worst. A huge micromanager and control freak who had the delusion that all of their subordinates should be constantly busy every single minute of the workday. Manager also had unrealistic expectations and would talk down to subordinates for not meeting them.

    Advice to Management

    Step into the real world for a change. Stop sweating small stuff.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great place to start a career but not a long-term option."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    They have a great work/life balance. Management seems to care about their employees well-being. Their health insurance has reasonable premiums and coverages. The 401k match is above-average. Vacation time is generous.

    Cons

    The career path is very limited. Compensation seems to be below market averages. Computer systems frequently crash and are embarrassing. Management has been consistently turning to outside hires for more senior roles over the last 2-3 years.


  6. Helpful (1)

    "I was used"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Birmingham, AL
    Current Employee - Teller in Birmingham, AL
    Doesn't Recommend

    Pros

    The benefits are great. You get medical, dental and vision coverage at a great price. You also get 401k matches up to 5%.

    Cons

    There is not a lot of room for advancement and no blueprint towards getting where you want to go. You are expected to perform above average while receiving below average pay.

    Advice to Management

    Be consistent and get rid of the politics. Appreciate an employee based off the facts and not personal opinions. Pay better...


  7. Helpful (1)

    "It is okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL

    Pros

    Management is fair. Educational program to complete a BS degree with tuition payed by company. Stable and not cutting jobs. Annual bonus if company wide goals are met.

    Cons

    There are limited avenues for advancement since the company is pretty small. Tellers do seem to be given preferance. Pay is low, banks are not known for being big paying companies, but this is a credit union so expect to make 20% less then a similar sized bank.

    Advice to Management

    Create inventive programs for all departments, not just the frontline people. It really seems that they are the only ones who are considered when it comes to any programs or giveaways.