Americall Group Reviews | Glassdoor

Americall Group Reviews

9 reviews

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2.3
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George A. Kestler
4 Ratings

Employee Reviews

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  1. "work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at Americall Group (More than 3 years)

    Pros

    great people and management to work for

    Cons

    the pay was pretty low when i worked there 7years ago


  2. "Sometimes, it's a stressful environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telemarketer in Hobart, IN
    Current Employee - Telemarketer in Hobart, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Americall Group full-time (Less than a year)

    Pros

    Attendance bonus, set schedule, sales bonus

    Cons

    unprofessional, loud, gossip, too many snitches, stolen lunches

    Advice to Management

    make this a more a motivating environment to work in instead of stressing everyone out.


  3. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Orlando, FL
    Former Employee - Sales Representative in Orlando, FL
    Recommends
    Approves of CEO

    I worked at Americall Group part-time (Less than a year)

    Pros

    easy job very consumer/sales oriented. As long as you are friendly with people you can get the job done.

    Cons

    reading the same scrip over and over could get tiring. there's no incentive for someone to exceed sales expecations

    Advice to Management

    encourage people to drive sales with commissions.


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  5. "I hate it, but since all you have to have is a heartbeat to work, it's a decent job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telemarketer in Hobart, IN
    Current Employee - Telemarketer in Hobart, IN
    Recommends
    No opinion of CEO

    Pros

    Bonuses if you make sales and agree to be a slave to the weekend, diverse co-workers,...

    Cons

    Minimum wage job, bad treatment by customers and employers, minimum wage...again

    Advice to Management

    Show us that we matter...cuz we're probably making more money than you.


  6. Helpful (1)

    "It was ridiculous and embarrassing."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Call Representative in South Bend, IN
    Former Employee - Outbound Call Representative in South Bend, IN
    Doesn't Recommend
    No opinion of CEO

    Pros

    This job is easy to get. In desperate times, it is better to have some job than none.

    Cons

    The work is depressing and tedious. The workplace is cramped and loud. Must work evenings and weekends to make any money.

    Advice to Management

    Learn manners. Treat people with respect.


  7. Helpful (1)

    "Nice entry-level opportunity, but don't expect much beyond that."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in Saint Louis, MO
    Former Employee - Client Services Manager in Saint Louis, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Many of the people who work at AGI are wonderful. It's a great company to work for if you're looking to start a career in sales and don't want to work at a fast food company to do so.

    Cons

    The company views its employees as its main product. As such, AGI keeps its product (employees) as affordable to its customers (clients) as possible so don't expect to get paid much working for this company. Strong performers will be praised and occasionally promoted, but mid-level performers or poor performers will find their performance constantly scrutinized.

    AGI delivers a pretty poor product to its clients and regularly relies on deception rather than improvement to meet its clients needs. Most of upper management has turned over since my tenure there (so things may not be the same as they were a few years ago) but the culture has to change for the company to turn around.

    Advice to Management

    Treat your employees better and you'll get better results from them!


  8. Helpful (1)

    "Could be a decent place to work if management were more consistent."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lombard, IL
    Former Employee - Anonymous Employee in Lombard, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good clients to work with. Pay is decent.

    Cons

    Very high stress level. Management is very inconsistent.

    Advice to Management

    You will get loyalty and hard work from people you are loyal to and treat fairly.


  9. "Wish things were different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Americall Group full-time (More than 3 years)

    Pros

    Great people on the lower end

    Cons

    Bad senior executives VP level


  10. "Americall is a great job until you find a better job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketer
    Former Employee - Telemarketer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Americall Group part-time (Less than a year)

    Pros

    The company often has giveaways (random)
    Company frequently gives awards like best salesperson or most improved
    They have a free arcade with computers to work on during lunch breaks and after work
    Not too difficult to get a job there

    Cons

    There are no bonuses if you exceed sales quotas. No commission
    If you don't reach quotas you will be sent home early and risk being fired
    the pay is very low about minimum wage
    No medical benefits of any kind

    Advice to Management

    Instead of spending $ on things like big screen tv's give employees a daily pay bump if they exceed their sales quota. A former employer I had gave us $1 an hour for each day we did this. Also if you do have a giveaway make it based on sales and not random. Finally treat employees with respect.